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Wooden Floors By Malcolm

Floor Laying & Refinishing
HAMILTON ON L8E 3K5
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Floor Laying & Refinishing
Wooden Floors By Malcolm
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70%

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Reviews by rating (past 12 months)

Reviews for Wooden Floors By Malcolm

Average customer rating:
7.8 10 (22 reviews)

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BRH from Hamilton
BRH from Hamilton
1 review Hamilton, ON
10/10

Floor & stair refinishing

Over the last 25 years that Malcolm has been in business we and the many friends I have referred to him have been very happy. He shows up on time and his work over the years has been absolutely the best.
I think the other parties maybe just didn't want to pay when the work is done. I have nothing but good to say about Wooden floors by Malcolm. I recommend him with confidence.

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J. from Carlisle, ON
J. from Carlisle, ON
6 reviews Carlisle, ON

First Review

0/10

Refinish Floors

I won't be using him to finish the stairs! The work done seemed ok but found marks in it and a LOT of stains left on the white basebords! When I asked about why there were stains on the baseboards the reply was "oh those can be just painted over" Which is more work for me. Why they didn't spend the 20 dollars for a buch of painters tape I'll never know. So now we are looking for someone to finish the job on the stairs. There was no way we were giving him more

1 of 1 people found this review helpful.
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GL in Hamilton from Hamilton
GL in Hamilton from Hamilton
1 review Hamilton, ON
0/10

Floor Refinishing

I hired Malcolm to refinish my floors which included 'wall to wall filling' and filling small gaps. After attempting this twice the floors looked horrible AND he had ripped up a huge chunk. I offered to pay him the final amount plus more to fix the mistakes. He didn't get back to me for over 6 months, at which point he was suing me for $25,000 for "severe injuries" that I caused him and his crew. It took me 2 years to go through the courts to have it thrown out because he knows the court system. (just look at his terms on his site). DO NOT USE HIM - STAY AWAY - STAY FAR FAR AWAY!

2 of 2 people found this review helpful.
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DB in Hamilton
DB in Hamilton
5 reviews Hamilton, ON
0/10

Floors Refinished (Sanded/Stained)

Awful work - do not go with Malcolm! Malcolm and his workers did a terrible job, circles in our floors, a reverse line (when sanding is done incorrectly) through the middle of our floor, stain "puddles" left everywhere, and not done to the timeline we had agreed on (we were being charged more to have it finished quickly, no effort was made to meet the deadline). We ended up having another company come in to fix the mess (when Malcolm refused to fix it/finish it). Do not pay until you start to see results!! We didn't pay him the remaining balance (although he demanded it shouting vulgarities (quite professional) and threatened us), we had enough evidence and confirmation from other professionals (of the poor job) that we weren't worried about his threats.

See other reviews - seems to be the same pattern around town. I'd steer clear.

1 of 2 people found this review helpful.
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