- Approximate cost of services:
- $9,000.00
- Company Response
Hi Velda,
Thank you for your feedback. Unfortunately glass is not under warranty for cracks. Cracks can occur for many reasons including, but not limited to; misuse, abuse, and negligence. For those reasons our manufacturer does not warranty glass. Infact no glass manufacturer in Ontario warranties glass from cracking.
Due to the unfortunate situation we offerred a replacement at our cost. Please contact us if you would like us to remedy the broken glass for you.
Ecotech Customer Service Team