These people are absolute losers and are professional money takers (can't say the actual s word). Google the various CTV and other news articles on these guys.
They have no intention of actually fixing your appliances and in most cases will actually damage it to try and get more money out of you.
They come in same day with a $80 day charge and then demand $280 to even look at your machine. after doing their "fake diagnostic" they will charge you $500 for some bogus part, come back to "fix it" and then your machine will be in worse shape than before.
When you call back they will just give you the run around until you give up.
They spend 10s of thousands on advertising. It's honestly sickening with all the negative reviews and media exposure they are still somehow able to operate.