Westmount Heating

I am overjoyed with my heat pump. I am shocked at how efficient it is. Mirch and his crew installed a heat pump and the ductless units. My room are large and open and in this hot weather I am able to even use the oven!!! I forget how hot it is outside as my house is so cool. What is amazing is that it works so fast too. I am so grateful for this install.
Thanks,
Janice

From the preinstallation site check to the complete installation, all was explained in detail. Great customer service and knowledgeable staff and would recommend to other friends and family.

Prompt. Answered questions in a respectful way. Gave a quote first and then billed and I paid via an e-transfer.

I used Westmount Heating for completing the upgrading of our home to Heat Pump system. They went over and above our expectations. Highly recommend them to anyone/everyone.

From start to finish Murch and his team were excellent. Murch explained everything so well and he personally supervised the installation. It took about seven hours to complete. I owe a special thank you to Cirstey the Office Administrator. She helped me so much with the whole rebate process, which is somewhat intimidating. Step by step she explained what I needed to do. At one point it appeared that the CleanBC rebate would be disallowed but Cirstey went to bat for me and it finally was approved. Again, thank you Westmount Heating for doing such an excellent job.

During our annual furnace maintenance, we were informed that it was time to replace our 30+ years gas furnace. The technician recommended Westmount Heating Ltd. to do the work. We are very happy with the service we received.
From the estimate, to information provided by the office administrator, Cirstey, on federal and provincial rebates, to payment and Warranty documents, to prompt replies to emails and texts, Westmount Heating was there 100%.
After installation, I noticed a gap in the PVC pipe cover leading to the heat pump, texted Mirch about it, and sent him photos of the issue. He called me immediately and came to fix it as soon as he could. Thanks for making a big job go seamlessly!

Technician gave us a detailed explanation and answered all our questions. She made sound recommendations. We were given a prompt service date and the company is very responsive.

I am pleased to recommend Westmount Heating for the service I had done. After watching their team work on neighbouring units, seeing their perfection to their profession, completing the installations in a timely and professional manner, I decided to go with them. They were on time, worked very well together, kept me informed of what would work best for my installation and neatly cleaned up. Westmount Heating's office administrator, Cirstey, is knowledgeable and has been most helpful and efficient. Calls and emails are quickly returned with questions answered and warranty information dealt with. I would highly recommend this company and the employees I have dealt with.

I'm pleased to share my extremely positive experience with hiring Westmount Heating as our heating contractor. Mirch, Lorenzo and team recently installed a dual-fuel furnace/heat pump and tankless hot water heater at my home. Their professionalism, expertise, and dedication to excellence were evident throughout the entire process, resulting in a flawless installation and exceptional performance.

From the initial assessment to the final installation, Westmount exhibited an impressive level of knowledge and skill. They carefully considered my specific heating needs and provided valuable recommendations, ensuring an informed decision with a competitive price.

The installation itself was executed with precision and efficiency, with meticulous attention to detail and adherence to safety protocols.

The dual-fuel furnace and heat pump installed have surpassed my expectations. My home is consistently comfortable, with even heat/cooling distribution and energy efficiency. Westmount's choice of Bosch equipment aligned with my requirements and seems to be delivering energy savings without compromising on heating or cooling performance. Hopefully, the winter will deliver the same results. I'm confident it will.

In addition to their technical expertise, Westmount demonstrated excellent communication and customer service. They patiently addressed all my queries, explaining the system's functionality and benefits. Their friendly demeanor and commitment to customer satisfaction created a positive and valued experience. They were very quick in responding to every question or concern in a highly professional manner. Kudos to them!

The post-installation support provided by Westmount was also outstanding. They promptly followed up to ensure the system was operating optimally and provided everything required for rebate processing. They also provided a plan for comprehensive maintenance guidance, ensuring long-term reliability.

In summary, I highly recommend Westmount for its exceptional service, expertise, and dedication to customer satisfaction.

The flawless installation of the dual fuel furnace, heat pump, and tankless hot water heater has transformed my home's heating/cooling system, providing comfort, efficiency, and peace of mind. If you are in search of a reliable and skilled heating contractor, look no further than Mirch, Lorenzo, and the team at Westmount Heating.

Excellent and professorial service rendered by all friendly Westmount Heating staff. Nice that correspondence via email or invoice provided links to websites in order to apply for rebates.Highly recommended.