Merch and Kim, along with their team, remained focused on the VERY particular requirements we set for an AC unit. Our primary need was the unit had to be quieter than quiet so it would not impact our neighbours (we really like our neighbours!). When the global supply chain disruptions delayed delivery of the unit we chose, Merch remained vigilant and would not let us compromise on the noise factor, even with an equally priced product from another brand with the same technology that he had in stock.
This is our second major purchase from Westmount – the first being a new furnace 5+ years ago. Their quotes have always been the lowest, included the most detail in the products and services being quoted, and there were never any hidden costs that came after the job was finished.
Westmount Heating is an awesome local family business that I trust and highly recommend.