Maury W.

I'm pleased to share my extremely positive experience with hiring Westmount Heating as our heating contractor. Mirch, Lorenzo and team recently installed a dual-fuel furnace/heat pump and tankless hot water heater at my home. Their professionalism, expertise, and dedication to excellence were evident throughout the entire process, resulting in a flawless installation and exceptional performance. From the initial assessment to the final installation, Westmount exhibited an impressive level of knowledge and skill. They carefully considered my specific heating needs and provided valuable recommendations, ensuring an informed decision with a competitive price. The installation itself was executed with precision and efficiency, with meticulous attention to detail and adherence to safety protocols. The dual-fuel furnace and heat pump installed have surpassed my expectations. My home is consistently comfortable, with even heat/cooling distribution and energy efficiency. Westmount's choice of Bosch equipment aligned with my requirements and seems to be delivering energy savings without compromising on heating or cooling performance. Hopefully, the winter will deliver the same results. I'm confident it will. In addition to their technical expertise, Westmount demonstrated excellent communication and customer service. They patiently addressed all my queries, explaining the system's functionality and benefits. Their friendly demeanor and commitment to customer satisfaction created a positive and valued experience. They were very quick in responding to every question or concern in a highly professional manner. Kudos to them! The post-installation support provided by Westmount was also outstanding. They promptly followed up to ensure the system was operating optimally and provided everything required for rebate processing. They also provided a plan for comprehensive maintenance guidance, ensuring long-term reliability. In summary, I highly recommend Westmount for its exceptional service, expertise, and dedication to customer satisfaction. The flawless installation of the dual fuel furnace, heat pump, and tankless hot water heater has transformed my home's heating/cooling system, providing comfort, efficiency, and peace of mind. If you are in search of a reliable and skilled heating contractor, look no further than Mirch, Lorenzo, and the team at Westmount Heating.