Air Quality Dunrite

The sale and installation of my new furnace went seemlessly from first contact with Adam in sales to the custom fitting and installation by Brandon and his assistant in a very difficult and hard to get at location. The service was prompt, courteous, on time and cleanup aftre the fabrication of the ductwork was immaculate. A very impressive and professional job from beginning to end that I would not hesitate to recommend to anyone.

We had Travis in today to service our furnace.While he was here he asked when our gas fireplace was last serviced(5years ago) he also asked about our gas wall hung water heater(which is about 5years old and has not been serviced) he suggested he could check out our fireplace which he did clean and service,but,that he suggested that we make an appointment to have the water heater done as well by one of your certified repair men.He gave us a heads up as regards the age of our furnace and air conditioner (both about 15 years old)telling us that we may have to replace both soon enough(maybe 2 years) so we may want to save to replace them.Travis is a very good employee as seen by us ( giving us valuable info and for you suggesting replacement products you sell) .We are very satisfied with the service and info we were given and will be using your company again in the future,thanks to the info we know have and products that are available thru your company.

I recently bought and moved into my house. The furnace didn't seem to be working correctly. After being recommended by my dad, I called AirQuality Dunrite. They showed up and the service was nothing shy of impressive. I had Travis as my technician. He explained everything he was doing and their benefits. He spoke really highly of the company with regards to its quality of equipment, the way they treat employees, the training and attention to detail in the way in which its' run.

His service has prolonged the life of my 15-year-old furnace. I was nothing shy of ecstatic not having to buy a new furnace. I already have and will continue to recommed them.

I was due for my annual gold plan maintenance on my furnace and my air conditioner. The company sent out a technician on very short notice at a time that was convenient for me.
The technician named Travis arrived on time and began the maintenance. Travis was a very polite individual. He pointed out a safety concern and explained what would be involved in correcting this problem. He listened to all of my concerns and explained what was needed to correct them. He was very efficient and corrected some of the concern immediately other items were going to be submitted to the office as parts would be needed. He was a very polite young man who made me feel confident when explaining what was needed to correct all repairs. I would hope that I have this technician for any work I may need in the future.

Yesterday we had the annual furnace clean and service. After that, the fan started to make a noise indicating something seriously wrong. I called Air Quality this morning and they sent a fellow at a time convenient for me. He (Travis) arrived as promised and was able to fix the problem (a metal piece in the fan!) quickly and without charge.

Came home to a very warm house one August night and thermostat read 79 F! Called Air Quality and as a Gold member we got such quick service- within a few hours we had a call back and a service person at our door, ready to go! We have had Mehdi do our previous service and were so happy to see him on call that night. He worked outside in the dark with his flashlight and within a few minutes he id'd the problem and made the repair. A/C back on and we had a good night's sleep. So happy we did not have to suffer through a hot night and wait for a call the following day. All done, all DUNRITE!
THANK YOU MEHDI !!!

Just a short note to let you know that I was very pleased with the work Brandon did cleaning my fireplace. The fireplace had areas that had not been properly cleaned before and Brandon did a great job on it. The price was very reasonable and I wanted to let Brandon and the staff at Air Quality Dunrite know that i am really satisfied with the work and the customer service that I received.

Another great experience with the wonderful staff at Air Quality. Prompt, clean installation of 3 new water heaters at rental property. Very helpful from purchase to installation. A real "team" company who care about their customers. A pleasure to do business with them.

As noted by a previous review, Brandon was personable and a good salesperson, if not as good a diagnostician. Our 12 year old Carrier furnace was shutting down after about 45 seconds of attempting second stage ignition. Brandon diagnosed the problem as being the gas valve and ignitor, which would cost us $1,000 without one of their plans and $800 with the silver plan, at a cost of $192 per year, a savings of $8. These folks have a very interesting pricing strategy where parts of wildly varying actual cost fall under one umbrella, from $0 to $1,187, depending which plan you buy. He further recommended that we consider a new furnace as our's was of doubtful quality (it is in fact top of the line) rather than spending $1,000 on repairs. He left us with our heating situation unchanged and a service call charge of $99.95 + tax.

I balked at this and sought a second opinion. This repairman diagnosed the problem as being the gas valve and pressure switch. He disabled the furnace's ability to attempt second stage, leaving us with first stage heat (thank goodness) while the parts were ordered. These have now been installed at a total cost of $380 and the furnace is running perfectly.

I would be careful of recommendations made by this company, as in our experience, they were neither accurate nor cost effective.

Absolutely amazing experience with Brandon. He walked through the steps necessary to rewire the thermostat connections on the furnace to the thermostat. Several calls, diagnostics text messages later voila!

Super friendly and awesome service, would highly recommend to friends and family and definitely work with them for any upcoming projects.