Muhammad is a true professional. He is honest, straight forward, exceptionally thorough, and knowledgeable in his craft. After finding a bedbug crawling on my living room couch, I had another company come in to assess the situation. After a cursory inspection, they concluded that I did have an infestation (despite no evidence except the one bug I had caught) and asked me to sign a contract for a heat treatment costing several thousand dollars. The inspection didn't quite sit well with me so I called in Muhammad upon a friends recommendation. Although his inspection is more expensive than what other companies advertise, he spent well over 3 hours scouring my entire house, after which he determined that I did not have an infestation and this was a one off bedbug that must have come in through a visitor or backpack etc. Muhammad saved me thousands of dollars in unneeded extermination treatment. Muhammad is also sensitive to the "panic" factor of thinking you have or actually have bedbugs, and is very thorough in explaining how bedbugs work. Understanding the life cycle and habits of bedbugs makes the situation more tolerable and manageable. He instills confidence that he will take care of the situation to its completion. The post visit experience is also exceptional - I think on his website the guarantee is "until the job is done" which I have no doubt is true. I had further questions several months after his visit and he promptly responded or called with answers to my questions or concerns. Should I ever have a bedbug problem again, I will contact Muhammad without hesitation and have no doubt that he will take care of it.
- Company Response
Thank you for the amazing review, Wendy. Bed bug inspections are super important, that is why Pest Solution Services has a "No Evidence - No Treatment" policy. This helps ensure that our clients, like you, deal with these bugs in an appropriate, efficient, and time/money saving manner. It is great that you were able to get the help you needed and that the bed bug inspection was up to standards. On top of that, your explanation of the follow-up and educative help is a pleasure to read. Pest Solution Services takes pride in helping clients understand how to deal with bed bugs & not to panic. Answering questions and making clients comfortable is also a meaningful part of the job. Your review covers all aspects Pest Solution Services offers, in detail - thank you once again - a late acknowledgement of a great review, but you can be sure Pest Solution Services will be on time to fight bed bugs.
Bed Bugs Expert
Pest Solution Services