Waterman

Drain Services
25 Waterman Avenue, unit 25 Toronto ON M4B 1Y6
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95%

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Reviews for Waterman

Average customer rating:
9.8 10 (58 reviews)

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Mike in Toronto
Mike in Toronto
2 reviews Toronto, ON
10/10

Sanitary Drain Repair and Backwater Valve Installation

Waterman is absolutely fantastic! I noticed one morning that sanitary waste in my house was backing up into my basement shower. I called Waterman and on the same day Jim came to my house to snake the drain and found that my sanitary pipe was cracked due to a tree root and needed repair. Jim fixed the blockage same day so we could use our bathroom and later the same week he and his team came back to replace the cracked pipe. Jim also recommended that a backwater valve be installed in the same location for flood prevention. He went over the entire scope of work and process to repair the drain, install the backwater valve, apply for a permit at the City, and submit a rebate for the backwater valve.

Jim and his team were fantastic! This scope of work can be overwhelming, especially during a pandemic, but Jim and his team made me feel comfortable, they were professional and friendly, used tarps and mats to cover up my carpet and reduce dirt and dust, and most importantly did a thorough job.

Thank you also to Chris who answered all my questions, followed up after the work was complete, and made sure I was updated on everything. I strongly recommend Waterman and would not hesitate to call them if I need anything!

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Company Response

Hello again Mike, Thank You for taking the time to write a wonderful review. It's greatly appreciated.

Private User
Private User
Private User reviews Toronto, ON
10/10

Faucet & Sink Re & Re

The team was excellent to deal with, responsive, quality work and great communication. Thank you to Chris and Yuriy for making this seamless for us. Highly recommend for small or big job.

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Company Response

Thank you so much for the kind words and the continued support. We really appreciate your repeat business.

Gloria
Gloria
2 reviews Toronto, ON
10/10

Sump pump repair

I was fortunate to find Waterman Plumbing to fix my broken sump pump. They arrived as promised and quickly diagnosed the problem. ( I had spoken with another company prior to reaching Waterman who had installed this pump, and they tried to convince me that I simply needed a cleaning to fix it.)

Jim and his assistant arrived within a short time after calling for an appointment. Jim told me I needed a new part and explained what was happening to make my pump fail. True to his word, Jim came back when he promised with the new part and the pump is now fixed! On a side-note, the pit was not at all in need of immediate cleaning, nor was this the reason for its failure to work!

Jim took the time to educate me on how to check my back-up battery, how a sump pump operates, and how to improve my back-up with some options. He did not try to upsell, nor did he try to put me in panic mode about work that needed to be done. Just suggestions…

Overall, a stress-free experience dealing with professionals who understand plumbing and are knowledgeable and capable at what they do!

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Company Response

Gloria, we greatly appreciate the time you took to write a wonderful review. If you have any issues with your pump or any drain or waterproofing problems we are here for you.

Shawn
Shawn
1 review Toronto, ON
10/10

Blocked kitchen sink

Our kitchen sink stopped draining on a Monday morning. Yuriy was at my house the same day and stayed until the job was done. Really appreciated the quick response and hard work!

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Company Response

Thank you for taking the time to write us a review. It was pleasure working for you and we appreciate your Business.

Ann
Ann
7 reviews Toronto, ON
10/10

Waterproofing

Jim and his crew were very personable, and clearly explained my options. They showed up on time, and were very respectful. The quality of the work was excellent. I wouldn’t hesitate recommending Waterman to anyone who needs peace of mind where a wet basement is concerned!

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Company Response

Thank you Ann
For choosing WATERMAN and taking the time to write a review.
We appreciate your business.

Carolyn in Toronto
Carolyn in Toronto
1 review Toronto, ON
10/10

Residential drain back up

Laundry tub /main drain backup at my elderly mother’s house. Contacted Waterman and Jim arrived promptly. He was able to quickly identify and solve the problem. He was extremely knowledgeable, tidy, and a pleasure to deal with. Wouldn’t hesitate to call Waterman again for any future plumbing issues!

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Company Response

Thanks Carolyn for choosing WATERMAN.
We appreciate your business

Sharan in Leslieville
Sharan in Leslieville
3 reviews Toronto, ON
10/10

Main Drain Blockage

Main Drain was blocked and flooding in basement. Called 2 or 3 companies who advertised 24/7 services only Waterman responded right away on a Sunday morning during the July 1 weekend. Jim came on site, knowledgeable and reassuring, fixed the problem within 15 minutes and gave his expert opinion of the cause - dirt in the drain from a landscaping job. Excellent services. I would use Jim again in a heartbeat if I have a problem again.

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Company Response

Hi Sharan, your landscape work came out beautifully. Thanks for taking the time to write a review.

voula.kosmopoulos
voula.kosmopoulos
1 review Toronto, ON
10/10

Waterproofing - Installation of sump pump and backwater valve

We contacted Waterman after we had a leak in the basement for waterproofing around the house from the outside. They were great - very knowledgeable and shared their insight to avoid any future leaks. They really know their stuff and helped us throughout the process and were so helpful. They kept the area tidy and cleaned up afterwards - in such a timely manner. From beginning to end they were amazing. I'd highly recommend them and their work was great.

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Company Response

Hello Voula, we would like to thank your for giving us the opportunity to eliminate your foundation leak issues. It was a pleasure working with you.

latchbickram
latchbickram
1 review Toronto, ON
10/10

Snake drainage

Located drainage clean out and snake drain . Advising to have city investigators further and complete snaking.

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Company Response

Thanks Latch it was a pleasure!

Tina L in East York
Tina L in East York
1 review Toronto, ON
10/10

Clogged Toilet

My elderly parents had a plugged toilet. Waterman sent a technician out within an hour and had it cleared. We were totally impressed with the quick response and will use them again in the future.

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Company Response

Thank you Tina for taking the time and writing us a great review.
We appreciate your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Waterman

At WATERMAN, 95% of our business is referral. Most of our work comes directly from contractors. Cut out the middle man by calling us today to receive contractor rates.

There are a lot of things we could tell you about ourselves, and how we became the best company to call when you’re dealing with a drain back up in Toronto. We can begin by telling you that we began as a plumber to other plumbers – stepping in to subcontract on projects when other professionals ran into a drain back up in that they couldn’t handle on their own. The dozens of plumbing companies we work with have been so impressed with us, that they have used us again and again as the experts for repairs to drains, flooded basements, and even sewer back ups.

Roto-rooter, camera inspection of drainage system. Thermal image inspection of foundation leaks. Drain flushing. Pipe burst. Torpedo services. Foundations. Waterproofing. Plumbing repairs and installations. Basement Lowering, Sewer Backup, 24 hour emergency service

But of course, it’s hard to keep a service like ours secret for very long. We quickly started to gain a reputation as the business to deal with for a drain back up in Toronto.

CATEGORIES
Drain Services, Waterproofing, Plumbing, Drainage Contractors, Septic Tank Cleaning, Repair & Installation, and House Cleaning Exteriors
SERVICES
Roto-rooter, camera inspection of drainage system. Thermal image inspection of foundation leaks. Drain flushing. Pipe burst. Torpedo services. Foundations. Waterproofing. Plumbing repairs and installations.
STYLES
Super clean.
SPECIALITIES
Professional drain services.
WEBSITE
http://plumbingtorontoinc.com/
YEAR ESTABLISHED
8
NUMBER OF EMPLOYEES
3
RETURN POLICY
25 year warranty
PAYMENT METHOD
Debit, Visa, MasterCard, American Exoress.
LICENSES
Drain licence.
MEMBERSHIPS
BBB accredited
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 year warranty on parts and workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.