Waterman

Drain Services
25 Waterman Avenue, unit 25 Toronto ON M4B 1Y6
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96%

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Reviews for Waterman

Average customer rating:
9.8 10 (54 reviews)

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Ann
Ann
6 reviews Toronto, ON
10/10

Waterproofing

Jim and his crew were very personable, and clearly explained my options. They showed up on time, and were very respectful. The quality of the work was excellent. I wouldn’t hesitate recommending Waterman to anyone who needs peace of mind where a wet basement is concerned!

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Company Response

Thank you Ann
For choosing WATERMAN and taking the time to write a review.
We appreciate your business.

Carolyn in Toronto
Carolyn in Toronto
1 review Toronto, ON
10/10

Residential drain back up

Laundry tub /main drain backup at my elderly mother’s house. Contacted Waterman and Jim arrived promptly. He was able to quickly identify and solve the problem. He was extremely knowledgeable, tidy, and a pleasure to deal with. Wouldn’t hesitate to call Waterman again for any future plumbing issues!

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Company Response

Thanks Carolyn for choosing WATERMAN.
We appreciate your business

Sharan in Leslieville
Sharan in Leslieville
1 review Toronto, ON
10/10

Main Drain Blockage

Main Drain was blocked and flooding in basement. Called 2 or 3 companies who advertised 24/7 services only Waterman responded right away on a Sunday morning during the July 1 weekend. Jim came on site, knowledgeable and reassuring, fixed the problem within 15 minutes and gave his expert opinion of the cause - dirt in the drain from a landscaping job. Excellent services. I would use Jim again in a heartbeat if I have a problem again.

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Company Response

Hi Sharan, your landscape work came out beautifully. Thanks for taking the time to write a review.

voula.kosmopoulos
voula.kosmopoulos
1 review Toronto, ON
10/10

Waterproofing - Installation of sump pump and backwater valve

We contacted Waterman after we had a leak in the basement for waterproofing around the house from the outside. They were great - very knowledgeable and shared their insight to avoid any future leaks. They really know their stuff and helped us throughout the process and were so helpful. They kept the area tidy and cleaned up afterwards - in such a timely manner. From beginning to end they were amazing. I'd highly recommend them and their work was great.

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Company Response

Hello Voula, we would like to thank your for giving us the opportunity to eliminate your foundation leak issues. It was a pleasure working with you.

latchbickram
latchbickram
1 review Toronto, ON
10/10

Snake drainage

Located drainage clean out and snake drain . Advising to have city investigators further and complete snaking.

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Company Response

Thanks Latch it was a pleasure!

Tina L in East York
Tina L in East York
1 review Toronto, ON
10/10

Clogged Toilet

My elderly parents had a plugged toilet. Waterman sent a technician out within an hour and had it cleared. We were totally impressed with the quick response and will use them again in the future.

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Company Response

Thank you Tina for taking the time and writing us a great review.
We appreciate your business.

Ihor Petelycky from Toronto
Ihor Petelycky from Toronto
3 reviews Toronto, ON
10/10

Investigate Sewer gases in home

We had a problem with the smell of sewer gas in our home. Before anyone came to look at the problem I tried a solution I found online. The smell was gone but I wanted to make sure the problem would not recur. They came and told me I did the right thing, checked out my sewers and explained what could have been the cause of the problem and how to make sure it doesn't happen again. I expected to pay the service call fee. He said no charge, which was greatly appreciated as I am retired. Any plumbing problem I have, they will definitely get my business in the future.

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Company Response

Thanks for the great Review. We appreciate it.

Susan in Toronto
Susan in Toronto
1 review Toronto, ON
10/10

Saved❤️

Fabulous!!! We were in over our head with a basement sewerage flood in the middle for the night. The team were gentlemen, professional, skilled and honest. Would use them again

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Company Response

Hi Susan
First of all we would like to thank you for hiring us to help you with your drain problem. It was a pleasure working for you and we appreciate the great review you wrote.

Lynn
Lynn
3 reviews Toronto, ON
8/10

Unclog initial clog in main drain and then removing 2nd clog by cutting through cement to replace existing pipe with PVC of approx. 12 ft length and lay on gravel bed to improve slope. Cover with new cement.

Chris and his team (Alex, Daniel, & Andre) came to unclog a main drain and then with their machinery detected another clog that their mechanical snake couldn't remove. They determined it to be a a sloping issue as water was remaining under the floor just before the remaining clog. They were professional, friendly and worked well. They kept the basement clean by removing the cement through a basement window to avoid making a mess bringing it up the stairs. Daniel and Andre were great to work with and communicated well about what the problem was. The problem was resolved in one day instead of 2 days. Upon request, Chris agreed to a credit for the initial clog which was appreciated by me since this was a costly repair. I would recommend Chris and his team for drain work.

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Company Response

Hello and thank you for taking the time to write a review on HomeStars. We greatly appreciate it.
Thanks again

Terry
Terry
3 reviews Toronto, ON
10/10

Plumbing project

A pipe underneath my house was blocked by a root causing a drain pipe to get backed up. Jim and his team were on site within 4 hours, provided me a solution, and executed it within 24 hours. These guys just get it! They were courteous, clean, at at the end of the day got the job done right. I would highly recommend them to anyone who needs plumbing work in the city of Toronto.

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Company Response

Thank you for taking the time to write a review Terry. It is amazing how far from the tree we were and the amount of roots we found. It's a very common issue in Toronto. We are happy we could help during this stressful time.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Waterman

At WATERMAN, 95% of our business is referral. Most of our work comes directly from contractors. Cut out the middle man by calling us today to receive contractor rates.

There are a lot of things we could tell you about ourselves, and how we became the best company to call when you’re dealing with a drain back up in Toronto. We can begin by telling you that we began as a plumber to other plumbers – stepping in to subcontract on projects when other professionals ran into a drain back up in that they couldn’t handle on their own. The dozens of plumbing companies we work with have been so impressed with us, that they have used us again and again as the experts for repairs to drains, flooded basements, and even sewer back ups.

Roto-rooter, camera inspection of drainage system. Thermal image inspection of foundation leaks. Drain flushing. Pipe burst. Torpedo services. Foundations. Waterproofing. Plumbing repairs and installations. Basement Lowering, Sewer Backup, 24 hour emergency service

But of course, it’s hard to keep a service like ours secret for very long. We quickly started to gain a reputation as the business to deal with for a drain back up in Toronto.

CATEGORIES
Drain Services, Waterproofing, Plumbing, Drainage Contractors, Septic Tank Cleaning, Repair & Installation, and House Cleaning Exteriors
SERVICES
Roto-rooter, camera inspection of drainage system. Thermal image inspection of foundation leaks. Drain flushing. Pipe burst. Torpedo services. Foundations. Waterproofing. Plumbing repairs and installations.
STYLES
Super clean.
SPECIALITIES
Professional drain services.
WEBSITE
http://plumbingtorontoinc.com/
YEAR ESTABLISHED
8
NUMBER OF EMPLOYEES
3
RETURN POLICY
25 year warranty
PAYMENT METHOD
Debit, Visa, MasterCard, American Exoress.
LICENSES
Drain licence.
MEMBERSHIPS
BBB accredited
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 year warranty on parts and workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.