Waterman

House Cleaning Exteriors
25 Waterman Avenue, unit 25 Toronto ON M4B 1Y6
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87%

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Reviews by rating (past 12 months)

Reviews for Waterman

Average customer rating:
9.8 10 (59 reviews)

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James in Stratford
James in Stratford
1 review Stratford, ON
10/10

Drain clog and vanity connection

It was a pleasure dealing with Waterman. They showed up on time, got the job done, were clean, courteous and very professional.
Price was very fair considering the amount of work that had to get done and the amount of time spent on site.
Would definitely recommend these guys.
Thank you to Waterman and your team for a great job.
James

Approximate cost of services:
$2,000.00
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Company Response

Hello James, thank you for taking the time to write a review. You were a pleasure to work with. I hope you and your beautiful family enjoy your new home and have a very Happy New Year!

Svetlana in Toronto
Svetlana in Toronto
1 review Toronto, ON
10/10

drain

I had big problem with water drain. I called 4 plumbers to fix the problem. 4 plumbers came and did some work. Nobody could fix the problem. I lost a lot of money and time. I didn't have an idea what to do. Finally I called to WATERMAN company which I found on HOMESTARS web.
They came very quickly and found the problem. They worked only 2 days and did excellent job. The price was very reasonable and since I am retired and couldn't pay full price they gave me financing. I really want to thank this company .
VERY HIGHLY RECOMMEND THEM
Svetlana

Approximate cost of services:
$2,400.00
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Company Response

Svetlana, thank you for the review. We're happy to have assisted you in your time of need and that our work was to your satisfaction. We take pride in our work and appreciate HomeStars for giving us the platform for referral business. There is never a good time for your drain to back up and during the holiday season it can be disheartening. Thank You for your business and if there is anything else we can assist you with in the future please do not hesitate to give us a call. Happy Holidays!

Luana in Kelowna
Luana in Kelowna
1 review Kelowna, BC
10/10

Plumbing and Drains

I had a problem with my toilet drain backing up. So I contacted Waterman. Keon was very professional, detailed and did a great job. I would definitely recommend them to anyone.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the great Review Luana, if you ever have further issues with the toilet please don't hesitate to call.

Nick
Nick
1 review Toronto, ON
10/10

Sewer Blocked By Tree Roots

Jim and his crew at Waterman were quick to respond to my late-night calls when my basement backed up with sewage. Using their expertise and high tech cameras, they were able to diagnose the problem and come up with plan that would keep within my budget and do minimal damage to the property and house. The very next day, workers were on site digging and repairing my sewer drain that had been cracked and blocked by my neighbor's tree roots. They also installed a new two-way cleanout, just incase any issues come up in the future. Jim kept me in the loop while I was at work with pictures of the problem, the repair, and the progress of the work being done. Once I returned home from work, it was as if no one was ever there. Even the grass was put back over the hole they dug. Water man eased any anxiety I may have had from this potentially huge house problem. GREAT WORK TEAM WATERMAN!!

Approximate cost of services:
$2,000.00
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Company Response

Nick
Thank you very much for your business and for taking the time to post this great review.

Handson
Handson
1 review Toronto, ON
10/10

Main sewer drain replacement

Waterman was an absolute pleasure to do business with right from their representatives; Jim and Chris to their crew.
The workmanship was top notch! We were dreading the whole procedure because not only did our driveway have to be dug up, but part of our laundry room also. We had envisioned dirt everywhere, but the workmen were very careful and tarped the driveway and all floor and vertical surfaces in the laundry room minimizing any soil and concrete dust.
Without hesitation I would recommend this very professional
company for any and all your drain and plumbing repairs.
Thank you so much Waterman for making this process as pleasant as possible for us. We appreciate all your thoughtful, caring attention to our needs on this project.
Mr. & Mrs. H Scarborough, ON

Approximate cost of services:
$6,800.00
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Company Response

Thank you very much for taking the time to post this wonderful review and for your business. We appreciate your feedback and it was a pleasure working for you.

Faye Williams in Toronto
Faye Williams in Toronto
1 review Simcoe County, ON
10/10

leaky taps/hoses

I recently installed a new washer/dryer and had a problem with the hoses and taps. Jim from Waterman arrived shortly after I called them. He isolated the problem and fixed it immediately. I am leaving on vacation tomorrow and am glad I will not have to worry about leaking water while I'm away. Jim was prompt, knowledgeable and efficient. Many thanks to Jim and Waterman.

Approximate cost of services:
$60.00
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Company Response

Hello Faye, I hope your vacation was relaxing. We appreciate the great review. You can count on us whenever your plumbing becomes worrisome. I look forward to providing you with excellent plumbing services in the future.

Thanks again
Jim Vogiatzis

Debbie K in Toronto
Debbie K in Toronto
1 review Toronto, ON
10/10

Toilet Fix

Our toilet wouldn't stop filling and the water supply shut off valve wasn't working so we called and they were able to send someone out the same day. Joseph was polite and explained the problem. He provided us a quote to fix both issues and was able to get the parts and fix the problem the same day. There was a clerical error with our bill after the fact but they cleared it up quickly and I wouldn't hesitate to recommend them.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Debbie
Happy New Year ! all the best for 2017 thank you very much for our kind review and we appreciate our business.

Paul a.
Paul a.
1 review Toronto, ON
10/10

drain and waterproofing

Floor drain work in the basement and waterproofing on outside foundation walls including weeping tile, a sump pump and backflow value. I was very satisfied with the Waterman team. They were quick to identify the problems and provide solutions. If changes needed to be made along the way they were able to change to do it in a better way. The work was done to our satisfaction and in the agreed on time. They were available to discuss any issue that came up and if it meant extra work they were glad to do it. We found it easy to work with their team during a stressful time for us trying to fix our issues with the drains.

Approximate cost of services:
$17,000.00
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Company Response

Hello Paul
We would like to thank for hiring us to fix our drain and waterproofing issues and we appreciate the business and the kind review.
Happy New Year all the best for 2017 health and happinesss

Fred in Upper Beaches
Fred in Upper Beaches
6 reviews Toronto, ON
10/10

Leaky toilet, drainage issues resolved!

We had a mini-flood in our upstairs toilet. Waterman came within the hour, figured out the problem, and went the extra distance to make sure it was fixed to our complete satisfaction. We also had some outdoor drainage issues, which Waterman completely solved for us. Having had negative plumbing experiences in the past, I really appreciate Waterman's professionalism, friendliness, and service ethic. Highly recommended.

Approximate cost of services:
$1,300.00
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Company Response

Hello Fred
Thank you for hiring us to fix our leaky toilet and drainage issues we appreciate our business and the kind review you left us.
We at Waterman would like to wish you Happy New Year for 2017 health and happiness to you and yours.

Suzy
Suzy
2 reviews Markham, ON
10/10

Bathroom tub faucet

I was going to give my daughter a bath and when I tried to turn the faucet off the water kept running. It was a nightmare and we didn't know what to do. It was 6pm and we had to turn the water off.

We called Waterman and they came the same night and fixed it for us. He even went to Home Depot to get a part for us.

Price was so reasonable considering it was an emergency.

Approximate cost of services:
$120.00
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Company Response

Hello Suzy
We would like to thank you for calling us to service our bathroom tub faucet issue. We appreciate our business,
Waterman would like to wish you Happy New Year and all the best for 2017

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Waterman

At WATERMAN, 95% of our business is referral. Most of our work comes directly from contractors. Cut out the middle man by calling us today to receive contractor rates. There are a lot of things we could tell you about ourselves, and how we became the best company to call ...
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