Big Daddy Concrete

Thank you Steve for your excellent job. I am very happy with the quality of the job done. Steve is wonderful in explaining details of the job. He is very professional in his business. He did a great job in removing our old driveway and install a new one. I would highly recommend Big Daddy!

After consulting numerous concrete work providers, I had settled on Big Daddy because I felt their down to earth approach seemed to be easy to deal with.

I can say that the service has been a let down.
1. After the work was completed, it two nearly 10 days for them to remove the forms. Not a big deal, but it kind of irked me as I wanted to move on with clean up.
2. I noticed within a few months, that the top layer of the concrete pad in the garage was flaking/chipping off. I alerted Big Daddy, which a few times they said they'd come take a look - never happened.
3. In the spring, i again sent an email to Shirley, which went unanswered, and then I sent it again. I got a reply and with the same canned response - we will warranty and fix it.
4. I followed up again in the Summer (3 months later) and was told a warranty service order was placed, and will get done. It never got done.

After spending good money and putting some trust in what i thought was a reputable company, I should have trusted my gut feeling and gone with a competitor who was marginally more expensive and was way more busier.

In the end, I feel obligated to share my review - as a means to share the experience of this concrete provider. Buyer beware.

After 30 years, our driveway was long overdue for a re-do. We hired Big Daddy to do the job and they got the job done in June 2011. Problem was, we noticed a bit of spalling and cracks developing during the following winter. The worst part was that the blocks along one half of the driveway started heaving well over a half inch higher than the blocks on the other half of the driveway. We contacted Shirley and she came out to check. It may have had to do with the fact that they used 2 separate cement batches (one in the morning, one in the afternoon) when they poured the cement. Even the colours were slightly different, although that didn't really matter to us all that much. The heaving was the biggest problem. To their credit, Big Daddy stood tall on their 1-year warranty, and at their own cost, re-did the entire driveway. They came out this August (2012), tore up the 1-year-old concrete, and poured a single new batch. Now it looks great, all one colour, and the blocks are perfectly level. We'll see in a year if it makes it through the winter without spalling, cracking, or heaving.

We got a couple of estimates to have our driveway redone because the old concrete was either cracked or disintegrating. Big Daddy was slightly cheaper than the rest but they were also the most friendly. Took the time to address all of our questions and issues, whether they were working outside or when we phoned them. Got the job done on schedule cleaned everything up after they completed the job. Would definitely recommend them, and would hire them again.