I have never in my life received worse service then what I received at Home Idol. First they sent me running back and forth between two locations. Then they loaded broken materials into my truck. When I pointed out that the tiles were broken; the saleswoman told me that because the tiles were cheap I should expect that some would be broken. She then refused to refund my money or exchange the tiles!! I hadn't even left the parking lot and the materials were given to me damaged!! This place is supposed to cater to builders and developers yet the guys that are supposed to help you load your vehicle are wearing dress suits that are clearly preventing them from working properly. Absolutely horrendous place! I was able to get better materials, better service at the same price elsewhere. This place is garbage!
- Company Response
Thank you for your review. In order to maintain our guaranteed lowest price and good quality, we are not able to provide the best service everyday. However, now we upgraded everyone to enjoy our “BEST SERVICE TUESDAY” for intern free designer service on Tuesdays and the “STORE MANAGER THURSDAY BONUS” for feedback bonus r on every Thursdays. We try our best to provide the best to all the customers, thank you.