Home Idol Home Improvement Outlet

Bathroom & Kitchen - Fixtures & Accessories
Vancouver BC V5M 4T1
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76%

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Reviews by rating (past 12 months)

Reviews for Home Idol Home Improvement Outlet

Average customer rating:
7.3 10 (23 reviews)

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Scott in Edmonton
Scott in Edmonton
1 review Edmonton, AB
10/10

Best prices anywhere

I am a Vancouver based contractor. I have been shopping at Home Idol for over ten years. They have never disappointed me for their low prices. I saw lots of comments complaining about their service is poor. Well, they are know for self-serving since day one of their business. People are just not too familiar with their business model. At the end of the day, you will SAVE A LOT OF MONEY! I think it’s a fair trade, so get with it guys! You couldn’t find any other lower prices in Vancouver.

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Company Response

Hello Scott,

We will try harder to provide our valuable customers a better outlet price, outlet service, and outlet experience. Thank you for your 10 stars that you gave us. We just donated $10 to the charity (1 star = $1).

Thank you for making this world a better place with Home Idol!

Sincerely,

Home Idol Home Improvement Outlet

Leo in Edmonton
Leo in Edmonton
1 review Edmonton, AB
10/10

Good outlet shopping style experience for building materials

One stop shopping for all the home improvement products. Good variety of items at great prices. I enjoyed the outlet shopping style at the store. Got pretty good outcome with my DIY project.

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Company Response

Thank you for your supportive review, it encourages us to keep on improving our services. We look forward to your next visit and enjoy our “BEST SERVICE TUESDAY” and the “STORE MANAGER THURSDAY BONUS” feedback bonus programme. We will continue to serve you with the lowest price, thank you.

Ben in Toronto
Ben in Toronto
1 review Vancouver, BC
9/10

Price is awesome. Service is okay.

I couldn’t believe that they can provide such low price with such good quality! I asked their salesman for help and he was really helpful about how many boxes of tiles that I needed. They even delivered them to my car!

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Company Response

Hello Ben,

We will try harder to provide our valuable customers a better outlet price, outlet service, and outlet experience. Thank you for your 9 stars that you gave us. We just donated $9 to the charity (1 star = $1).

Thank you for making this world a better place with Home Idol!

Sincerely,

Home Idol Home Improvement Outlet

Jeff Kim in Toronto
Jeff Kim in Toronto
1 review Maple Ridge, BC
10/10

Good pricing

I run a private renovation company in Maple Ridge. I shop at Home Idol once in a few months whenever I’m free to go to Vancouver. Their prices are the best. I can’t resist that good pricing with the newest style. Make sure you do your measurements right before shopping because it’s a self-service style shopping mall!

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Company Response

Thank you for your supportive review, it encourages us to keep on improving our services. We look forward to your next visit and enjoy our “BEST SERVICE TUESDAY” and the “STORE MANAGER THURSDAY BONUS” feedback bonus programme. We will continue to serve you with the lowest price, thank you.

Tammy from Stylicious
Tammy from Stylicious
1 review Vancouver, BC
10/10

Investment & multi family renovations

I am an interior designer who was referred to Home Idol by one of my clients. I have been working with investors upgrading homes and multi family projects with the goal of maximizing investment. I have been very impressed by the selection of flooring and tiles and have used materials purchased there in 3 projects so far. I have also used lighting, electrical components, hardware, shower door and bases, bathroom vanities, kitchen sinks and faucets. The selection is a bit limited but is all new product in current styles. It is important to recognize that current fixtures may need some retro fitting to be compatible with old plumbing, so always a good idea to check with your professional before making purchases. These stores offer great pricing but are designed to be somewhat self serve so it is important to come armed with the correct information such a measurement, and the specific type of product you are needing. Also a good idea to check products for any defects before leaving as these products have all be discounted dramatically so sold in as/is condition. The online option is worth looking at! great cash back incentives and free delivery options are all added bonuses.

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Company Response

Hello Tammy, Thank you for your supportive review, it encourages us to keep on improving our services. We look forward to your next visit and enjoy our “BEST SERVICE TUESDAY” and the “STORE MANAGER THURSDAY BONUS” feedback bonus programme. We will continue to serve you with the lowest price, thank you.

Matt in
Matt in
1 review Vancouver, BC
1/10

Service

This is basically a mainland chinese manufacturing outlet run by a bunch of kids. Disorganized, unreliable service so so quality. For better service just as good quality and pricing on some items they have a long way to go to catch up to home depot

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Company Response

Dear Matt
Thank you for your review. In order to maintain our guaranteed lowest price and good quality, we are not able to provide the best service everyday. However, now we upgraded everyone to enjoy our “BEST SERVICE TUESDAY” for intern free designer service on Tuesdays and the “STORE MANAGER THURSDAY BONUS” for feedback bonus r on every Thursdays. We try our best to provide the best to all the customers, thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Idol Home Improvement Outlet

Home Idol has an established reputation, first opened in 2000, providing retail and wholesale tiles under the name Newport Tile. In 2008, Newport Tile re-branded as Home Idol and was proud to be able to offer a wider variety of building supplies. In 2010 Home Idol started its own development ...
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