I though it was a good place to buy reasonable price building supplies. But at the end it was time wasting that cost me more money. The place is messy so it took so much time to find the products. Services was horrible, when I asked the store manager for help, she told me that you buy it cheap here so do not expect any services from her. I told her to be respectful but she closed my account and told me that she do not want to sell to me any more and told me do not come back and she called the police. That was insane! Totally a shock to me and all other customers who were there. How dare she treated her customers like that. Send your store manager to take business management course or customer service program unless you want her to destroy your business.
- Approximate cost of services:
- $500.00
- Company Response
Dear Jennifer
Sorry to hear the experience you had in our store previously. First of all, we are operated as a self-serve outlet store, we provide fair pricing and fair service. Our company follows the WCB code and highly concerned about our workers’ safety; anything that is necessary to protect our staffs including the action of calling the police when our employees feel unsafe. Please visit our newly renovated outlets in both locations and we look forward to your next business with us, thank you.
Yours sincerely
Home Idol