The door of our microwave would not stay closed. The unit is a one piece built-in oven/microwave which would cost approximately $4,000 to replace and the unit was under 8 years old. Even thought the unit was purchased from Sears, they no longer would work on the units. I called several appliance repair shops and only one would come out and look at it, the others said they would not work on this type of applaince. The one that did come, came three separate times and in the end was not able to fix it. We were referred to Joe at North Durham Appliance and he was able to diagnose the problem quickly and repaired the unit without us having to purchase any parts. Needless to say, we are extremely pleased to have our unit working again. I would nightly recommend North Durham Appliance. They are fast, courteous, knowledgeable and reasonably priced. Thanks Joe!
- Company Response
Thank you for taking time out of you day to review our company. We are pleased to have been able to take care of you issue in a timely manor and to have met your expectations.