North Durham Appliance

Appliance Repair
90 Russett Ave Unit #5 Oshawa ON L1G 3R5
Write a Review
Write a Review
Website
HomeStars
Appliance Repair
North Durham Appliance
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for North Durham Appliance

Average customer rating:
10 10 (93 reviews)

Sort by

Throne Plumbing & Gas Ltd
Throne Plumbing & Gas Ltd
1 review Whitby, ON
10/10

Appliance repair

Our clothes dryer was overheating, we contacted North Durham Appliance. We explained our situation with the appliance and the previous contractor we had. They were very understanding to our situation. They arrived on time, there diagnoses was bang on, and we have not had any problems since.

Was this review helpful?
Company Response

Thank you so much for taking the time to review our service we appreciate your feedback and are happy to have been able to assist you

Rob in Oshawa
Rob in Oshawa
2 reviews Oshawa, ON
10/10

Gas Oven Repair

Our gas oven was not heating up properly and it was taking a longer time to cook food so I called North Durham Appliance after finding it on Home Stars. I spoke with Kevin on the phone and he was able to come a couple of days after calling. I gave him the model of the stove over the phone so he came with parts in tow. He diagnosed the problem quickly and went to work replacing the igniter. Cost was reasonable and Kevin showed up when he said he was. I wouldn't hesitate to use them again.

Was this review helpful?
Company Response

Thank you so much Rob for your review. We Appreciate your feedback and look forward to servicing your appliance needs in the future.

TFry49
TFry49
5 reviews Pickering, ON
10/10

Oven shelf repair

A few days ago, I received an advice letter from Whirlpool about a situation in my built-in oven that needed urgent attention. I called Whirlpool, who set up a timely appointment with North Durham Appliance.
The repair person, Aaron, was timely, courteous, and professional. He called 30 minutes prior to arriving to pinpoint his exact time of arrival. Plus, he got the item tested, fixed and tested again to ensure its safety in future use.
I will use this company again for any repairs of my household appliances. Thank you, Aaron.

Was this review helpful?
Company Response

Thank you so much for taking the time to provide a review. We are pleased to have been able to exceed your expectations and appreciate your business.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Whirlpool Fridge Repair

Just moved into a new home and found out that my fridge was leaking. Looked into the problem and found out it was a common problem with Whirlpool fridges. Had North Durham Appliance come out in less than two days and fixed it on the spot. They were aware of the problem and knew how to fix it right away. Technicians were knowledgeable, courteous and respectful. Would recommend North Durham to anyone!!

Was this review helpful?
Company Response

Thank you so much for taking time to provide your feedback. We appreciate your kind words and are pleased we met your expectations.

Sam from Whitby
Sam from Whitby
1 review Whitby, ON
10/10

Washing Machine

Smart, polite service over the phone and once Lucas showed up we were in great hands..explained what he was doing, looked for cause, not fastest, most expensive repair, within 30 minutes found problem, fixed, cleaned up area and all within budget!. Would highly recommend to family and friends..

Was this review helpful?
Company Response

Thank you Sam for taking time to review our company and staff. I am pleased we met your expectations and appreciate your kind words and business

Chandran, Pickering, ON
Chandran, Pickering, ON
4 reviews Pickering, ON

First Review

10/10

Dishwasher repair

I required help twice in the last two years for dishwaasher related problems. Chris is polite, pleasant and quickly fixed the problem. he also proactively fixed 'a noise' that seemed to be the result of the earlier problem. Would call him again if there was a problem.

Was this review helpful?
Company Response

Thank you for your feedback and repeat business. We appreciate you taking the time to review us and are pleased to have been able to assist you with you repair.

pam from Oshawa
pam from Oshawa
3 reviews Oshawa, ON
10/10

Oven door

Once again a great experience with this company. Somehow I managed to pull my oven door off on one side. No amount of trying would get it back on. Called North Durham Appliance and once again they were wonderful. Kevin fitted me in between appointments and fixed the problem. It was no easy task. He assured me even those experienced have difficulty with these hinges. As said in my last review, it's nice to have a company like Durham Appliance that I know I can count on.

Was this review helpful?
Company Response

Thank you Pam for you kind words we are pleased that Kevin was able to help you out same day. We appreciate you repeat business and kind words

Jyordyn.chapman@gmail.com from Oshawa
J. C.
1 review Oshawa, ON
10/10

Oven latch repair

After having been ripped off by another company (who charged me $300 and didn't even fix the problem), it was great to deal with a reputable company. My faith in the profession has been renewed.
Kevin was prompt, courteous and fixed my oven latch within 10 minutes. He gave me options and was completely honest with me.
Though I hope to have no more problems with appliances, if I ever do, I would not hesitate to call North Durham Appliance again.

Was this review helpful?
Company Response

Thank you Jyordyn for taking time to write a review we appreciate you feedback. We pride ourselves on our customer service and are happy to have been able to take care of your needs and gain you trust.

Pete from Ottawa
Pete from Ottawa
1 review Oshawa, ON
10/10

Dishwasher Repair

I requested North Durham Appliance to come and look at my old KitchenAid Dishwasher as it sounded like it needed to be replaced. Technician came over within 24 hours of my call, had the part in their truck and was able to complete the repairs on the spot. Wow that was awesome service I never thought I could have received.

Was this review helpful?
Company Response

Thank you for your review. We are pleased to have been able to service you in a timely manor and meet you expectations. Your business is appreciated.

Chris from Toronto
Chris from Toronto
2 reviews Whitby, ON
10/10

Maytag fridge repair

Problem was diagnosed over the phone prior to visit and repair was made. Employee took extra care not to damage floor and explained why fridge was leaking. Prompt service. Made the call and one day later the problem was fixed. Great customer service.

Was this review helpful?
Company Response

Thank you Chris for your review. We appreciate your business and kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about North Durham Appliance

“Serving Durham Since 1987. Professional Service. Professional Results.”

For over 30 years, North Durham Appliance Inc has provided fast, honest and reliable appliance maintenance and repair throughout the Durham Region . Together, our team bring well over 30 years of experience in the industry. Our experienced, certified and background checked technicians will have your refrigerator, freezer, washer, dryer, oven, range, or over the range microwave functioning like new as quickly as possible. All of our work is guaranteed, and we are fully insured.

We have done extensive work with Whirlpool®, Inglis®, Jenn-Air®, KitchenAid®,Amana and Maytag brands, and will handle most brands with expertise. Both electric and gas as we are certified to handle gas appliances and are registered with the TSSA.

The next time you need an appliance repair trust North Durham Appliance – know who’s coming into your home!

CATEGORIES
Appliance Repair
PRODUCTS
We Specialize in Whirlpool®, Inglis®, Jenn-Air®, Kitchen Aid®, and Maytag® Amana® and most other brands as well Refrigerator, freezer, washer, dryer, oven, range, or over the range microwave. Both electric and gas appliances
SERVICES
Our experienced, certified technicians provide in home service to your refrigerator, freezer, washer, dryer, oven, range, or over the range microwave. Both electric and gas appliances.
BRANDS
Whirlpool®, Inglis®, Jenn-Air®, Kitchen Aid®,Amana® and Maytag® Kenmore®, GE®, Frigidaire®
STYLES
Refrigerator, freezer, washer, dryer, oven, range, or over the range microwave
SPECIALITIES
We have been and are the Preferred Service company for Whirlpool®, Inglis®, Jenn-Air®, Kitchen Aid®, Maytag® and Amana® for over 18 years within our area.
WEBSITE
http://www.northdurhamappliance.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
5
RETURN POLICY
90 days warranty on parts 30 days on labour
PAYMENT METHOD
Cash, Visa, Mastercard, Cheque
LICENSES
TSSA Certified , Factory Authorized Service for Whirlpool
MEMBERSHIPS
Preferred Authorized Servicers for Whirlpool Canada, Member of The Chamber of Commerce Greater Oshaw
LIABILITY INSURANCE
Yes
DIPLOMAS
All Gas Technicians are G2 certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 days on Parts 30 days on Service
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.