North Durham Appliance

Appliance Repair
90 Russett Ave Unit #5 Oshawa ON L1G 3R5
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Appliance Repair
North Durham Appliance
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for North Durham Appliance

Average customer rating:
10 10 (92 reviews)

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Ron in Toronto
Ron in Toronto
0 reviews Toronto, ON
10/10

Repair gas clothes dryer

Our gas dryer stopped working (heat went off after a few minutes) We phoned our normal appliance repair guys in Scarborough. None of them worked on gas dryers - one recommended North Durham Appliance. This turned out to be an excellent recommendation!

I spoke to Kevin - he was available next day. He said he would phone first thing to give an exact time. He did just this - Kevin phoned at 8am to confirm he would arrive at 9:45am...he arrived at 9:45am.

Kevin was wearing a mask - he was friendly and professional. He worked quickly and efficiently to find and fix the problem (faulty gas supply solenoid valves).

Price was very reasonable.
Great job!

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Company Response

I am pleased we were able to take care of your gas dryer issue for you. Thank you for taking time to provide a review. We appreciate your feedback as well as your business.

pam from Oshawa
pam from Oshawa
3 reviews Oshawa, ON
10/10

Maytag fridge repair

Third time I've dealt with this company and wouldn't consider looking else where. Was going to replace fridge as it's 12 years old. So glad I decided to give them a call first. They attempted to trouble shoot with me over the phone to see if fridge would come on. When it wouldn't they were fairly sure what the issue was before coming, so had new part with them. Had fridge been a write of I'd still be highly impressed with the service I receive from this company. Would highly recommend if you have an issue with any appliances you give these guys a call. You won't regret it.

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Company Response

Thank you Pam for your continued business and your kind words.

john
john
1 review Oshawa, ON
10/10

gas stove

my gas oven was doing nothing I booked a service call Kevin showed up exactly when he was supposed to he quickly had the oven working like new then came the bill WOW no where near what I expected this company has integrity and knows their stuff dont hesitate to use them

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Company Response

Thank you John for your review. We appreciate your feedback but most importantly your business.

Costa823
Costa823
0 reviews Oshawa, ON
10/10

Appliance Repair

If you are looking for an honest, reliable service do not hesitate to contact North Durham Appliance. I had an issue with an older washing machine. Kevin came and within minutes it was repaired. Turns out it was a minor issue.I was charged a very reasonable service fee. From the time I made the first call it was a great experience.

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Company Response

Thank you for your review but most importantly your business. It was our pleasure to take care of your appliance needs.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Small business that is reliable!

I have used North Durham Appliance for a washing machine, a stove & a fridge so far. Their customer service is excellent, they are prompt, polite & most of all, honest. They diagnosed my issue with a washing machine where the front door would not open, & it was fixed quickly by a great technician, Chris.
My stove had an issue due to a power surge, right before selling. Kevin diagnosed the problem, let me know the part was discontinued & told me a new part of they could locate one would be more costly than a new stove. Great info as I just needed a working stove for the sale of my house at the time. Saved me time, effort & money.
Kevin installed a water line on my new fridge & took all safety precautions during Covid. The work was done with ease, promptness & excellent service. I will always use this local business & will 100% refer my clients, family, friends, neighbours & colleagues to this company. They treat their customers like family & friends. They appreciate their customers & it shows in their work. Thank you for every experience I have had. You are very professional & it is a pleasure working with your company.

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Company Response

Thank you for your Review and most importantly your continued business.

Marsha
Marsha
1 review Ajax, ON
10/10

Dryer & Washing Machine Repair

Great service with great pricing in Durham.
Definitely call this company they are efficient tradesmen with reasonable pricing. Wish I knew of them first because I got ripped off by another.

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Company Response

Thank you Marsha for your review. We are pleased to have been able to take care of your issues and look forward to taking care of all of your appliance needs in the future as well

Vivian
Vivian
1 review Oshawa, ON
10/10

Fast, Honest, Fair, and Trustworthy Repairs

Kevin and the entire company are kind and efficient. I have never had trouble from them. I can always trust for a fast, honest, and fair repair. I work in property management. I have had multiple brands and types of refrigerators, stoves, washers, and dryers repaired. I would recommend to anyone and I do always recommend everyone to call Kevin for his trustworthy repairs.

(The approximate cost varies depending on the repair, however this site made me fill in a number or else I could not post this recommendation.)

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Company Response

Thank you so much Vivian we appreciate you taking time to provide your feedback and your kind words. Your loyalty and business is very important to us. Thank you

Michelle Little
Michelle Little
1 review Pickering, ON
10/10

Gas oven repair

The tech was on time and polite. He diagnosed the repair quickly and said he had brought the part that he thought was the issue based on my description on the phone (who does that?). Fixed the problem in a very short time. I am extremely happy with the customer service and the repair.

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Company Response

Thank you Michelle for providing feedback on your experience and writing a review. We appreciate your words and your business. Have a wonderful day.

T. Rice
T. Rice
4 reviews Courtice, ON
10/10

Washing Machine Malfunction

For the umpteenth time, our washing machine malfunctioned. Over and over again, the machine signals F8/E1 and stalls in the washing cycle. We've learned to unplug the machine and reboot it but this time, the door locked and wouldn't let us open it. Clothing in the machine for 4 funky days until Kevin arrived, he diagnosed it was because we had our hot water tap turned off. Quick, efficient, professional service. The Best!! You can be assured you're getting quality service in a very timely manner. Seriously, you guys are top notch. Thank you for your knowledge and expertise. It's nice to know we have such great service in our community. Cheers! I've gotta go now....have a bunch of laundry to do. lol

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Company Response

Thank you so much T for your kind words and positive feedback. We are pleased to have solved your issues and are grateful for your business.

Anonymous from Nashville
Anonymous from Nashville
3 reviews Port Perry, ON
10/10

Stove Repair

I was referred to call North Durham Appliance as I was experiencing a propane smell coming from our oven. I spoke to Kerri and she was amazing. Very open, honest, and acted quickly as it was an urgent request. Kevin the Gas tech came to our place within a couple of days and repaired the stove. Kevin was extremely knowledgeable & experienced. We felt very confident with his level of expertise especially because he was dealing with propane. I highly recommend this team. Great Job!!

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Company Response

Thank you so much for your business and your review. We appreciate and value your feedback and are pleased we were able to take care of your issue.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about North Durham Appliance

“Serving Durham Since 1987. Professional Service. Professional Results.”

For over 30 years, North Durham Appliance Inc has provided fast, honest and reliable appliance maintenance and repair throughout the Durham Region . Together, our team bring well over 30 years of experience in the industry. Our experienced, certified and background checked technicians will have your refrigerator, freezer, washer, dryer, oven, range, or over the range microwave functioning like new as quickly as possible. All of our work is guaranteed, and we are fully insured.

We have done extensive work with Whirlpool®, Inglis®, Jenn-Air®, KitchenAid®,Amana and Maytag brands, and will handle most brands with expertise.Both electric and gas as we are certified to handle gas appliances and are registered with the TSSA.

The next time you need an appliance repair trust North Durham Appliance – know who’s coming into your home!

CATEGORIES
Appliance Repair
PRODUCTS
We Specialize in Whirlpool®, Inglis®, Jenn-Air®, Kitchen Aid®, and Maytag® Amana® and most other brands as well Refrigerator, freezer, washer, dryer, oven, range, or over the range microwave. Both electric and gas appliances
SERVICES
Our experienced, certified technicians provide in home service to your refrigerator, freezer, washer, dryer, oven, range, or over the range microwave. Both electric and gas appliances.
BRANDS
Whirlpool®, Inglis®, Jenn-Air®, Kitchen Aid®,Amana® and Maytag® Kenmore®, GE®, Frigidaire®
STYLES
Refrigerator, freezer, washer, dryer, oven, range, or over the range microwave
SPECIALITIES
We have been and are the Preferred Service company for Whirlpool®, Inglis®, Jenn-Air®, Kitchen Aid®, Maytag® and Amana® for over 16 years within our area.
WEBSITE
http://www.northdurhamappliance.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
5
RETURN POLICY
90 days warranty on parts 30 days on labour
PAYMENT METHOD
Cash, Visa, Mastercard, Cheque
LICENSES
TSSA Certified , Factory Authorized Service for Whirlpool
MEMBERSHIPS
Preferred Authorized Servicers for Whirlpool Canada, Member of The Chamber of Commerce Greater Oshaw
LIABILITY INSURANCE
Yes
DIPLOMAS
All Gas Technicians are G2 certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 days on Parts 30 days on Service
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