North Durham Appliance

Appliance Repair
90 Russett Ave Unit #5 Oshawa ON L1G 3R5
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Appliance Repair
North Durham Appliance
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for North Durham Appliance

Average customer rating:
10 10 (81 reviews)

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Dan in Uxbridge
Dan in Uxbridge
0 reviews Uxbridge, ON
10/10

Dishwasher Repair

Problem with dishwasher not cleaning well. The repairman arrived on time, first thing in the morning and diagnosed and repaired the machine (filter plugged and chopper broken) within 15 minutes. Very well done!

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Company Response

Thank you Dan for your Review. We are pleased Kevin left an impression. Thank you for your kind words and business.

Rob F.
Rob F.
0 reviews Oshawa, ON
10/10

Noisy Dryer Repair

Contacted North Durham Appliance when the squeaking and growling noise from my dryer graduated from occasional to intermittent. Kevin cane to inspect it within about 15 minutes of the time he said he'd be there. He lubed the bearing and the noise was gone. Prompt, efficient, and honest - no wonder their HomeStars rating is 10! Now my washer is on the fritz and at least I know who to call!

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Company Response

Thank you Rob F for taking time to provide your feedback. We truly appreciate your input but most importantly your business and satisfaction. We look forward to servicing all of your appliance needs.

Shelley in Oshawa
Shelley in Oshawa
4 reviews Oshawa, ON
10/10

Dryer fixed

I called and spoke with Kerri who was amazing!!! I told her the issue and she explained what was likely the issue. She also said I would receive a call first thing in the morning to advise what time a technician would arrive.
I received a call at 7:42 am and was advised a technician would be there between 10:30 and 11:00. Kevin arrived at 10:45!!! Exactly when he said!!
Kevin replaced fixed my dryer, cleaned up after himself and left the area cleaner than when he found it!
After a couple days of not being able to do laundry, you learn to appreciate a working dryer!
North Durham Appliance was fast, efficient, polite, clean and priced fairly! I would NOT rely on anyone else to take care of my household appliances!!

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Company Response

Thank you Shelley for your kind words and detailed review. We really appreciate your feedback but most importantly your continued business.

D in Toronto
D in Toronto
0 reviews Toronto, ON
10/10

fixed broken part on kitchen aid fridge in Whitby

I called Whirlpool and Ryley from North Durham appliance came and fixed the fridge with no problems. This company is very good and Ryley was courteous knowledgeable and polite! I would use this company again! Thank you

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Company Response

Thank you so much D for taking time to provide a review. We are pleased Ryley met your expectations and delivered a great service. Your feedback and business are important to us.

David from Pickering
David from Pickering
3 reviews Pickering, ON
10/10

Maytag gas dryer repair.

North Durham Appliance was one of three local appliance repair companies I called. I left two messages for the first one which were not returned and North Durham retuned my call and booked me an appointment immediately before the last one returned my call. Their technician Ryley came out the very next day. He was polite, focussed and capable. He replaced a defective part, declined my offer of a coffee to get the job done quickly and charged me very reasonably for the part and the service. I would strongly recommend him and his company.

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Company Response

Thank you David for your Review. Your feedback is very important to us as well as your business. Ryley is our newest addition and we are pleased he exceeded your expectations. we look forward to servicing you in the future.

jara in Oshawa
jara in Oshawa
0 reviews Oshawa, ON
10/10

Dish washer repair

Called Sunday evening, Kevin replied early Monday am, took details and was here today (Tues). Diagnosed the problem and repaid the unit to our satisfaction. He's knowledgeable and courteous and customer focused.

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Company Response

Thank you Jara we appreciate your kind words and review. Have yourself a Happy Holiday and thank you for your business.

Rick in Pickering
Rick in Pickering
1 review Pickering, ON
10/10

The service was a-one

We had multiple issues with brand new appliances delivered to our brand new condo. Ryley was sent to assess and repair. He was polite, respectful and knowledgeable. A few days later, he returned with the parts and fixed everything. The service was excellent. Service was free but could not submit the review without something in cost box.

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Company Response

Thank you so much Rick for your review on your in warranty repairs. We are pleased Ryley was able to take care of all of your needs and left a positive impression. We appreciate your business.

Private User
Private User
Private User reviews Calgary, AB
10/10

Fix gas stove

We were very happy he fixed the handle on the gas stove, the element, and the locked door situation.
We will certainly use them again and magnet is on the fridge.

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Company Response

Thank you very much for your review we really appreciate it and look forward to taking care of all of your appliance care needs in the future.

north in Oshawa
north in Oshawa
0 reviews Oshawa, ON
8/10

freezer repair

Always prompt, professional, direct communication. Kevin is very good. Good follow up regarding delivery timing. Not the cheapest but good quality service. We use them for all our service repair needs.

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Company Response

Thank you for your review. We appreciate your honest feedback.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Dryer repair

I called North Durham Appliance Repair and left a message regarding a dryer with no heat. My call was returned quickly and an appointment was set up for the next day. Kevin called first thing in the morning providing me with a one-hour window. He arrived at the beginning of that time frame and assessed the required repair immediately as malfunctioning solenoids. He replaced them, vacuumed the interior of the dryer body before replacing the front panel, and checked the lint exhaust outside. All in much less than one hour. Excellent, competent service with a smile

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Company Response

Thank you so much for your review we really appreciate your feedback and most importantly your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about North Durham Appliance

“Serving Durham Since 1987. Professional Service. Professional Results.”

For over 30 years, North Durham Appliance Inc has provided fast, honest and reliable appliance maintenance and repair throughout the Durham Region . Together, our team bring well over 30 years of experience in the industry. Our experienced, certified and background checked technicians will have your refrigerator, freezer, washer, dryer, oven, range, or over the range microwave functioning like new as quickly as possible. All of our work is guaranteed, and we are fully insured.

We have done extensive work with Whirlpool®, Inglis®, Jenn-Air®, KitchenAid®,Amana and Maytag brands, and will handle most brands with expertise.Both electric and gas as we are certified to handle gas appliances and are registered with the TSSA.

The next time you need an appliance repair trust North Durham Appliance – know who’s coming into your home!

CATEGORIES
Appliance Repair
PRODUCTS
We Specialize in Whirlpool®, Inglis®, Jenn-Air®, Kitchen Aid®, and Maytag® Amana® and most other brands as well Refrigerator, freezer, washer, dryer, oven, range, or over the range microwave. Both electric and gas appliances
SERVICES
Our experienced, certified technicians provide in home service to your refrigerator, freezer, washer, dryer, oven, range, or over the range microwave. Both electric and gas appliances.
BRANDS
Whirlpool®, Inglis®, Jenn-Air®, Kitchen Aid®,Amana® and Maytag® Kenmore®, GE®, Frigidaire®
STYLES
Refrigerator, freezer, washer, dryer, oven, range, or over the range microwave
SPECIALITIES
We have been and are the Preferred Service company for Whirlpool®, Inglis®, Jenn-Air®, Kitchen Aid®, Maytag® and Amana® for over 16 years within our area.
WEBSITE
http://www.northdurhamappliance.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
5
RETURN POLICY
90 days warranty on parts 30 days on labour
PAYMENT METHOD
Cash, Visa, Mastercard, Cheque
LICENSES
TSSA Certified , Factory Authorized Service for Whirlpool
MEMBERSHIPS
Preferred Authorized Servicers for Whirlpool Canada, Member of The Chamber of Commerce Greater Oshaw
LIABILITY INSURANCE
Yes
DIPLOMAS
All Gas Technicians are G2 certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 days on Parts 30 days on Service
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