When the washer on our stackable washer/dryer combo started to vibrate wildly when it went into a spin cycle, I knew it was time to get help. After checking HomeStars, I decided to call North Durham Appliance. Right from my first conversation with the lady in the office to the completion of the repair, I was very impressed with this company. Within a couple of days of my call, they had sent out a repairman who quickly diagnosed the problem. Both shocks on our 16-year-old washer were broken. He gave us a reasonable quote for the parts and repair and advised it would take a couple of days for the parts to come in. But he assured us that they would come back as soon as they got them. Within a week of my first call to their office, our wash was repaired. The knowledge, politeness and professionalism of everyone ensured us that we had found the company that we would be dealing with for any future appliance repairs.
- Approximate cost of services:
- $175.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Sharon for taking the time to provide a review. I am happy we met your expectations and that you are pleased with our service. Thank you for the kind words as well as your business.