Arbutus Sundecks

Decks
Richmond BC V6X 1V4
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Arbutus Sundecks
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94%

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Reviews by rating (past 12 months)
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Reviews for Arbutus Sundecks

Average customer rating:
9.8 10 (53 reviews)

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Moya from Vancouver
Moya from Vancouver
2 reviews Vancouver, BC
10/10

Deck Renew

I first met Magnus of Arbutus Sundecks when he came out to look at my very large, very old and rotten deck. I found him extremely knowledgeable and thorough when he examined it. Magnus explained what was needed in detail and suggested things I would not even have known to think of. He made regular visits as the work progressed and made sure I had no questions or concerns. The crew were amazing and cheerful, always stopping to answer a question if I had one.
I LOVE my deck. It's stunning. This was far by, the easiest and least stressful reno I have ever gone through. I highly recommend them.

0 of 1 people found this review helpful.
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Company Response

Hi Moya,
Thank you so much for your great review, it was a pleasure working with you on your deck project.

Private User
Private User
Private User reviews Delta, BC
10/10

This is the company you want to go with!

Mark was great to work with right from the start when he came to look at the project and give me a quote. He was so knowledgeable about the different options and was obviously passionate about decks and customer service. Mark visited 4 or 5 times as we were preparing the deck to be covered with vinyl to ensure that we were on the right track. He was patient with me and took the time to explain the different options and the reason for his recommendations. There are several examples where Mark and his team went way above expectations to make sure that I was happy with the final product - and I was!

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Company Response

Thanks for the great feedback Richard I am glad that we were able to be part of such a awesome transformation.
P.S. loved the salmon you gave us

JB11 in Toronto
JB11 in Toronto
0 reviews North Vancouver, BC
10/10

High Quality Work

We purchased our latest home and moved in during July. The backyard really left something to be desired. We talked to several deck companies and Arbutus came out on top. They took so much care in preparing the property for the deck, to ensure it was built to the highest quality. They had a lot of great ideas and helped us with the design and layout. They worked really hard and pushed to get it done in time for us to enjoy it in this year's nice weather. We couldn't be happier with the end result. I have included before and after pictures.

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Company Response

Thanks so much for the feedback and I am very glad that you are enjoying your awesome deck

Pete Mitchell
Pete Mitchell
0 reviews Vancouver, BC
10/10

Deck Renewal

Not only did Mark and the crew at Arbutus do an excellent job of installing new decking and renewing our railings, they also gave us great advice saving us time and money. On-time and on budget, no fleeting, uninvested sub-trades, just the real deal. I highly recommend this company.

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Company Response

Thanks Peter your deck turned out awesome
Have fun on your newly renovated Sundeck

Private User
Private User
Private User reviews Richmond, BC
10/10

New Vinyl, posts, reslope

Very happy with the professional service. Arbutus gave us right from day one till finish. Showed up everyday on time and they worked hard on every detail until 5 pm. The deck is water tight and water runs off where it used to pool. It looks beautiful n performs intended function. Please call these guys if you want your deck to look like a million bucks while providing peace of mind that its water tight in every nook n cranny they can find. Excellent service from Mark n crew!

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Company Response

Thanks for the great feedback. We really enjoyed working on your deck and overcoming the challenges to bring you a great end product

CarlaH
CarlaH
0 reviews North Vancouver, BC
10/10

Deck

We were truly impressed with the professionalism and friendliness of the crew. They were fast, efficient and all anticipated times and dates were met!! We love our finished product and can't say enough of how we would recommend Arbutus for any job.

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Company Response

Thats awesome your deck project turned out perfect I am very glad you are happy with everything we did.

Private User
Private User
Private User reviews North Vancouver, BC
10/10

new deck

what can i say?, they were fair, they were honest, and they had a great crew that worked very hard every day. Can't think of a bad thing to say. Magnus did everything he said he would do and much more. Thanks guys, great job

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Company Response

Thanks for the feedback. Have a great summer

Chris
Chris
0 reviews Surrey, BC
10/10

Deck Construction with privacy panel and canopy

I would highly recommend Arbutus Sundecks. They delivered a fantastic product, on time and on budget. Their staff was friendly and highly skilled. It was a pleasure to have them at our home during construction. We absolutely love our new deck!

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Company Response

Hi Chris
What a amazing deck you have now. Thanks for trusting us with your project

Gene
Gene
1 review North Vancouver, BC
10/10

Backyard Decks

Thanks to the team at Arbutus Sundecks. They were very helpful in planning our deck, suggesting changes and add ons and the craftmanship displayed in the final product was second to none. Shoutout to Jorden, Magnus and Mark who did a great job on time and to budget.

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Company Response

Thanks for the great feedback. We all had so much fun doing your deck project. Have a great summer

Alain in Toronto
Alain in Toronto
1 review Toronto, ON
10/10

Great job

We used Arbutus Sundecks to install a new deck in our backyard (complete with built in hot tub). Magnus and Mark are very easy to deal with and very detail oriented. Great experience and we would easily use them again for future projects. Thanks guys!!

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Company Response

Thanks Alain,
Your deck project was a awesome challenge and it turned out perfect

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arbutus Sundecks

We build custom decks using Vinyl Decking, Cedar Decking or exotic Hardwood Decking. Whether you need a full deck replacement or just a sundeck repair give Arbutus Sundecks a call.

Railings and Decks.

CATEGORIES
Decks and Railings
PRODUCTS
Vinyl Decking, Waterproof Decking, Cedar Decking, Hardwood Decking, TufDek, Tuff Deck
SERVICES
Vinyl Decking, Deck Construction, Deck Contracting, Aluminum Railings, Glass Canopy, aluminum Canopy, Awnings, Wood Decking, deck Contracting
BRANDS
TufDek,
WEBSITE
http://www.arbutusvinyl.com/
YEAR ESTABLISHED
11
NUMBER OF EMPLOYEES
-8
PAYMENT METHOD
Visa, Master Card and Checque
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
15 Years
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