Service 4 Appliances

Nanny called me at work saying washer got stuck with the clothes in it, door won't open.
I googled this company, called them up.
Three hours later a guy calls me back explaining the problem, the reason, the solution and the price.
Gave him the go ahead. He calls me back an hour later for the payment. Nanny says machine now works well. By the time I'm home I forgot I had an issue.

Well it seems I fell for the same bait and switch that others have written about. A very polite repairman came, diagnosed the problem and was here in total 34 minutes ( I timed). No parts and the bill was over $300. I have to say it is fixed now but can't say I'll look to them first next time something goes wrong. Don't believe the $80 service call that appears on the website. I know for next time. I think the ratings in the 6 range that I see are right on for this company. It is fixed but their practice cannot be described as up-front and ethical in any way.

This company seems to be proficient in the bait and switch fraudulent technique. BAD BUSINESS. DON'T NOT CALL FOR SERVICE FROM THIS COMPANY. After we agreed to the diagnostic report ($80) to fix the dishwasher, the service guy, after 45 minutes said he is done and our dishwasher is now fixed (water circulation). He then proceeds to write the receipt for $280 no charge for parts or labour plus $36.40 in tax totaling $316.40. We pay the guy via MC, he then proceeds to tell me you are ALSO going to need an additional part (which wasn't mentioned in the diagnostic or on the receipt) for an additional $285. When tried to rectify the situation with Elona she tells us there is nothing they will do because we already paid for the service and either we take it or leave it. Fraud. Bait and Switch, Bad Business.

In 65 Minutes two friendly, polite, knowledgeable and professional service repair people from Serve4appliances repaired 3 separate appliances. They replaced a gasket and door liner on the washer, replaced a fin on the dryer, and when I was expecting to have to buy a very expensive part for the oven, they repaired it instead. I am very impressed and will absolutely endorse and recommend them to others. As well, they were fine installing parts I had purchased myself. Many companies won't - claiming to not trust parts they don't buy; when they really just want the steep mark-up. Using the parts I had purchased without negotiation is really a sign of integrity. I'm really impressed! I didn't get the names of the two men who came, I wish I had. They were great!

I will never call this company again. I called them to repair my dishwasher. I asked for their rates and the service rep. told me it would be $80 for the service call which would be waived if we decided to go ahead with the repair. I then asked what they charged for their repair work. She told me it all depended on what was wrong with the dishwasher and refused to give me a price. When the serviceman came he told me the flat rate for service was $280 plus extra for parts. I called the company back to complain and told them they had not given me this information when I had asked specifically for it. She still refused to acknowledge that there was a flat rate. I do not feel this is honest and I let them know we were very upset about the fact that they weren't upfront about their exorbitant rates. We ended up paying the $80 plus tax service call fee but didn't get them to fix it. We feel lucky we didn't go ahead after reading some of the other reviews on this site. Who knows what they might have charged us for the small part we needed?

Strongly recommend not using this company. My wife called this company to repair our washer and was quoted $80.00 for the visit. The serviceman came spent less than 30 minutes looking at the washer and advised that the lid switch was defective. He wanted $240 plus HST for his time. He did not have the switch and thus could not replace the defective part. He said the company would call back with the quote for the cost of the part and there would be no labour charge to replace the defective part. I looked the part up on line and found that it cost $26. The next day the company called with the estimate and they advised the part cost $230.00. They had no comment when I told them the part only cost $26. Needless to say I did not have the company come back to replace the lid switch. After purchasing the switch I replaced it myself in less than 5 minutes. This company wanted $470 to replace a part that cost $26.00 and less than 1 hour of labour. These guys are unbelievable!!!