Expert Flooring Inc

Floor Retailers
Toronto ON
Write a Review
Write a Review
Website
HomeStars
Floor Retailers
Expert Flooring Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Expert Flooring Inc

Average customer rating:
10 10 (45 reviews)

Sort by

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

New hardwood floors and carpet

We had our old carpet upstairs ripped out and replaced with hardwood in the bedrooms and carpet on the stairs and landing. This is the best experience we've ever had with any renovation company. From start to finish, they gave us everything anyone could reasonably ask for:

1. They always answered the phone. Mike and Kathy were always available, always respectful and always courteous. They are also very knowledgeable.

2. The communication was excellent. They gave us great explanations of everything that was going to happen and answered all our questions.

3. The installation was done on time and to our full satisfaction. Mike gave us firm dates and times before the job started and everything was finished in accordance with all of these timelines. The installers were also very courteous and respectful, showed up on time and did an excellent job.

4. We got quotes from other companies and Expert Flooring's prices were very reasonable. At no point did we feel like we were being pushed into anything or that they were trying to upsell us.

We are so pleased with our new carpet and floors!

Thank you.

A&R

Was this review helpful?
reza
reza
0 reviews Richmond Hill, ON
10/10

Supplied Laminate flooring

I purchased laminate flooring to replace broadloom in two rooms of my condo. The product was very high quality for a very reasonable cost. I received excellent customer service from Mike and staff including the delivery person.
From start to finish everything was on schedule and follow up was great. Overall I am super happy with my new flooring and wouldn't hesitate to recommend them and definitely use their service again.

Mohammad , Richmond Hill

Was this review helpful?
Madeline in Richmond Hill
Madeline in Richmond Hill
1 review Richmond Hill, ON
10/10

Second floor - Reno - Good bye carpet!!!!

It took me a year to finally decide to do it, but every time I went back to ask questions they were always helpful and friendly both Mike and Cathy are pure gems. Mike gave me a free quote and lots of advice to help with all aspects of my reno. The installers were very professional and did an excellent job. I got both I recommend this company to everyone ....this is not Lowes or Home Depot... they are there to help you and give you the best price they can do!

Was this review helpful?
Company Response

Good Morning Madeline
we are so grateful for your kind words .Thanks for sharing your thought with us and community .This review made our day !

Al
Al
6 reviews Richmond Hill, ON
10/10

Basement renovation

I have been coming to Expert Flooring for several years now, for various home renovations that I've done around the house. The friendliness, quality of product and professionalism of the staff are outstanding! I think nowadays, it's not just about finding the right tile, but the right business who's going to treat you well and have your best interest at heart. And this is why I continue to shop at Expert Flooring and had recommended my family to them as well. I'm doing reno's now in my basement and couldn't be happier with my most recent purchase!

Was this review helpful?
Company Response

Thank you so much for your kind words Al, we really appreciate you taking time out to share your experience with us .Stay safe and healthy !

Peter in Toronto
Peter in Toronto
3 reviews Pickering, ON
10/10

Full House Hardwood and Tile

My wife and I recently purchased a house in Pickering and wanted to get some work done prior to moving in. We reached out to Mike from Expert Flooring and we’re so glad we did. The work included removing all laminate flooring on the first floor, carpet on the stairs, railings and posts, carpet on the second floor, kitchen backslash and full bathroom gut and re-tile.
From the initial consultation to get a quote, to the completion of the job, they have been excellent with their communication, always on time and very honest and upfront as well as the most competitive on pricing, based on the amount of work we had done. I have nothing but excellent things to say about the company and we are definitely going to use them again. I’m a mortgage broker and even though I typically don’t like giving my clients one company as a referral (I typically give 4 or 5), I have no hesitation at all to refer Expert Flooring solely. Thank you for your professionalism, your detailed work and for getting everything done on time. Job well done!
Peter & Adrianne

1 of 1 people found this review helpful.
Was this review helpful?
Richard
Richard
4 reviews Toronto, ON
10/10

Floor and subfloor installation

I'd like to start off by saying that I will definitely recommend this company.
It was a smooth sailing from the very first moment I contacted the company (Kathy answered the phone) to Mike's follow-up and our payment.

Those guys are very friendly, tactful, professional, knowledgeable, punctual and very easy to deal with. Really - zero headaches on our side. I found them on this site and do not regret we chose them.

We felt quality in everything they do - precise measurements, good recommendations, rich selection of materials, professional team that would always arrive on time as promised, work diligently, and clean up when done. All this while being attentive to both details and customer's requests/questions. The follow-up by Mike to check in and see whether the customer had any questions or concerns was unexpectedly pleasant.
One can tell the employees have good attitude and also know how to deal with people.

Our floors look awesome and we have been enjoying them every day.

Was this review helpful?
Company Response

Hi Rich
Thanks for the kind words , we really appreciate your business.looking forward to see you in near future .
Best regards

Sobi in Newmarket
Sobi in Newmarket
0 reviews Newmarket, ON
10/10

Living room flooring

Thanks to Mike & Kathy for the great job they did for us. It was on a small scale but they still showed true professionalism from the time of ordering the flooring (which was difficult to find) to getting it installed. We will take their service for any future renovations & will recommend to our friends too.

Was this review helpful?
Company Response

Hi Sobi
Thanks so much for your kind words! we really appreciate you taking the time out to share your experience with us .we look forward to working with you again in future.

GC in Toronto
GC in Toronto
2 reviews Toronto, ON
10/10

carpet / laminate / hardwood / Duraceramic / engineered flooring

As a general contractor I have been working with Expert for several years, both commercial and residential. They completed the most recent carpet install for me today. I had a call from my client telling me what a good job they had done, how pleasant the installers were, and how quick and clean they were. Makes my life easier knowing I can depend on Mike. Thanks to Mike and Kathy!

Was this review helpful?
Company Response

Hi Greg , Thankyou for the great review! we are so happy your client is happy with the job .looking forward to see you back .
Expert Flooring

Randy
Randy
2 reviews Richmond Hill, ON
10/10

Hardwood floor

Kathy and Mike went the extra mile to help us install the floors to our second floor. It now looks spacious and bright and a perfect match to the colour of the stairs. Thank you so much

Was this review helpful?
Company Response

Hi Randy
Thanks a lot for the awesome comment .
see you soon .
Expert Flooring

Ted in Toronto
Ted in Toronto
1 review Mississauga, ON
10/10

Basement engineered hardwood flooring installation

It took a while for me to find a company and more specifically the right person (Mike and his wife Kathy/ owners) that I would trust to take on my project. The attention to detail leading up to the install impressed me over other contractors I had interviewed. Mike is very detailed and that is exactly what I needed as this install was very important to me.
I was sold after a few minutes of speaking with Mike and the installation was equally impressive. In fact they surpassed my expectations . Believe me I dont say that often. Thanks for the followup as well. Great doing business with you and will keep you in mind for future projects.
Also let me saybthat this was my second dealings with Expert Flooring but this time the install was also included. Very pleased with the results.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Expert Flooring Inc

When you hire Expert Flooring, you will get honest answers, good service and a good price. We have the experience you need to confidently go ahead with all of your flooring projects. Our product selection, information material, and high quality standards make choosing any type of flooring from us a satisfying, educational, and economical purchase. In addition, Expert Flooring stands apart from the competition in several ways, including:
We come to your project ready with qualified experts
We will work around your schedule, ensuring your project is completed according to your timetable
We absolutely guarantee your satisfaction
We don’t take chances with your floors. We tell you exactly what can be done and what cannot be done
Our products are of the highest quality

CATEGORIES
Floor Retailers and Floor Laying & Refinishing
PRODUCTS
hardwood, carpet, laminate, vinyl, tile, engineered,carpet tile,trim
SERVICES
We provide installation of hardwood, laminate, vinyl, tile, sanding and staining and stairs
BRANDS
Fuzion, Bruce, Armstrong, Wickham, From the Forest, Grandeur, Totem, Twelve oaks, Winston, Green Touch, Armstrong , GRS, Kraus,Northern, Stevens Omni, Quickstyle, Goodfellow, Naf, Epico, 4 corners, Cdn Standard, BiYork,Tusca and Cashmere Tile: Olympia, Aber, Tile solution,Ciot,Trustone and Centura Carpet: Shaw, Beaulieu, Mohawk, Steven Ommi, Merinos,Kraus, EZ Grass
WEBSITE
http://www.expertflooringinc.ca/
YEAR ESTABLISHED
2008
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.