Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Watermart

Average customer rating:
9.9 10 (642 reviews)

Sort by

10/10

4 Stage Under Sink Filtration System

Dave Seagrim and his team were recommended by a previous customer who raved about their work and about the quality of their products. Their professionalism and thoroughness are second to none. Dave listened to my water concerns and explained the features and costs of various filtration options -- ultimately making a recommendation for a reasonably priced solution with a minor upgrade. I chose to have the same system installed at both my home and my office. The installer showed up at both locations exactly on time and left no mess behind -- I actually think that both sink areas were left a bit cleaner ! I recommend Dave and his team to anyone who wants a water filtration system for their home or business. Watermart has yet to perform any regularly scheduled filter replacement, but I expect to be as pleased with their work then as I am now. What better service can a service provider provide ??

Approximate cost of services:
$518.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks so much for the great review, Paul! It was a pleasure doing business with you and I'm so glad to hear that your staff has an elevated appreciation for the coffee now that it's made with high quality water (maybe I can market a benefit of our systems as "makes staff happier"?). Please let me know anytime if you have questions about your water filtration systems. Thanks once again. Dave.

Berdj Bulbulian in Richmond Hill
Berdj Bulbulian in Richmond Hill
2 reviews Richmond Hill, ON
10/10

under sink reverse osmosis system

After an exhaustive research, I discovered WaterMart to be the most knowledgeable, honest and cost efficient place for under sink reverse osmosis systems (plus whole home water purification and softener systems) that does the job best. The installation crew was excellent.
I liked it so much, I also had one installed at my in-law's home to encourage them to drink the best tasting pure water more often.
I was very impressed with their professional advice and overall friendly service. I think WaterMart is a true oasis for water purity.

Approximate cost of services:
$495.00
Was this review helpful?
Company Response

Berdj, I can't thank you enough for your kind review (and your business). Please let me know anytime if you have questions about any of the equipment in your home or your inlaws. Thanks once again. Dave.

Walter & Carole Lemmon in Stouffville
Walter & Carole Lemmon in Stouffville
1 review Whitchurch Stouffville, ON
10/10

Water Softener

Our Water Softener was installed by Watermart approximately 18 months ago by Ron and we were very impressed with his professionalism and thoroughness. We recently had occasion to call the Company for an emergency service call and both Ron and Dave were at our home within an hour and a half and solved our problem immediately.
We would highly recommend Watermart and won't hesitate to do so to any of the new homeowners in our community. Dave and Ron are the best!!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks Walt & Carole. Glad we could help. In future, beware of rogue air conditioner guys who say "I can do that". If you ever have any other problems or questions you know where to find us. Thanks once again. Dave.

Stephanie in Mississauga
Stephanie in Mississauga
2 reviews Mississauga, ON
10/10

Service of existing water filtration system and softener

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Absolutely nothing to improve! I've never encountered a business that is so "on-the-ball" and KIND when providing service and advice.

Dave came to my house first and gave me an honest and thorough breakdown of everything I needed to have done in order to get the best quality water for my home. He was professional, courteous, and very personable. Ron came to my house next, after a few days, to install my water system and was extremely professional, efficient, courteous and personable. We will DEFINITELY be recommending Watermart and its services to our friends. What I like most about Watermart: You put your customers' needs ahead of the almighty dollar, and that is a very rare thing. Thank you!

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thanks so much Stephanie for your business and for your great review (It really is word of mouth that keeps our business hopping these days). Please feel free to call me directly any time if you have questions about your water system - I'm always glad to help. Sincerely. Dave.

Lorne in Toronto
Lorne in Toronto
1 review Toronto, ON
10/10

Reverse Osmosis System sanitation and service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Watermart has nothing to improve. I dropped by the office on a Monday to make an appointment. It was completed two days later without a hitch. I would certainly recommend Watermart.

Approximate cost of services:
$66.95
Was this review helpful?
Company Response

Thanks, Lorne. It seems like it was a great move for you to move from the countertop version to the undersink version - I'm glad you're getting lots of life now from the filters. As always, you know where we are if you ever have questions. Thanks once again. Dave.

Julie in Keswick
Julie in Keswick
2 reviews KESWICK, ON
10/10

Drinking water system filter change and sanitization

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

There is absolutely nothing more you could do to improve your service calls...Ron is a wonderful technician! Thank you Ron for the great work. It is always a pleasure to see you.

Approximate cost of services:
$165.00
Was this review helpful?
Company Response

Thanks so much for your Kudos, Julie. I will be sure to pass them on to Ron. Please let us know any time if you have questions about your water system or water issues generally. Thanks again for your business. Dave.

Schwartz in East gwillimbury
Schwartz in East gwillimbury
6 reviews HOLLAND LANDING, ON
10/10

Reverse osmosis and water softener

I was very happy with the installation service and customer service that watermart provided and I did write a review about it but I am coming back to write more. First of all, everything is working great, my clothes are cleaner and my dishes too, it does make a big difference to have a water softener. I am a tea drinker, and I used to hate how much scale I used to have inside my kettle, but now with the reverse osmosis system, I never worry about the scale build up inside my kettle. It is always clean. But the most important thing I am coming to write a review is about the change in my kids skin. My toddlers had very severe eczema and suddenly everything stopped three days after we installed the water softener. I thought it was just a coincidence, but still today, they don't have any patches in their legs or arms. I am very, very happy with everything overall. Good job Dave and all the team!

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Hi Mrs. Swartz. I'm so glad the softener helped with the kids skin. Usually skin problems (as they relate to water) can be caused by chlorine and/or water hardness. I'm happy to hear that the softener did the trick for you. Please let me know any time if you ever have questions about water generally or about your systems specifically. Thanks once again for your review and your business. Cheers. Dave.

Linda in Thornhill
Linda in Thornhill
1 review THORNHILL, ON
10/10

Overhaul of home drinking water system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I really can't see anything you guys can improve. You had Scott come out the day I called!! The most important thing to me is that you are honest and I feel that I can trust you to take care of my family's water needs. Scott couldnt have been more pleasant. My daughters were entertained by his stories. He gave me great advice re the filter, did a clean, thorough job in a timely manner. I'm very happy. Thank you :o)

Approximate cost of services:
$210.00
Was this review helpful?
Company Response

Hi Linda. Scott was in your neighbourhood that afternoon - so it really wasn't any trouble to have him go by your place. I'm glad he was able to service and sanitize your water system and entertain - he does have some great stories. I'm glad you are happy with the thoroughness and cleanliness of the job. Please let me know any time if you have questions about your system. Thanks once again. Dave.

Christine in Markham
Christine in Markham
3 reviews Markham, ON
10/10

Filter change and sanitization of reverse osmosis system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The service technician from Watermart was prompt, friendly and efficient. The instructions were clearly explained by the technician and we haven't had any problems with the filters or the flow!

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Many thanks for the great review, Christine. Please feel free to call me any time if you do have questions about your system or about the drinking water generally. Sincerely, Dave.

Richard in Pefferlaw
Richard in Pefferlaw
2 reviews PEFFERLAW, ON
8/10

Full water treatment installation

I don't think the water quality from our well could be worse but we had a goal of achieving the highest quality suitable for drinking. Tests showed iron, sulphates and other impurities in addition to bacterial contamination. It was hard getting honest opinions from the water purification industry experts without a sense of overpromise and lingering doubt that proposed solutions would work- until we we referred to Dave. Dave offered me a satisfaction or money back guarantee -we had nothing to lose. The result? We now have clear high quality water at a competitive price. It's nothing short of a miracle delivered reliably, honestly and confidently by an industry expert.
Thanks Dave

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thanks so much for the kind words, Richard. Please don't hesitate to give me a call or send me a line any time if you have questions about your water or the equipment. Sincerely, Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, Brampton, Bolton, Alliston, Innisfil, Barrie, Uxbridge, Hamilton, Milton, Kitchener-Waterloo, Guelph, Ancaster

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.