Watermart

Once again, I continue to be impressed with the level of service provided by the crew at Watermart. We moved from downtown Toronto to where our unit was originally installed to Mississauga... (Watermart office is in Thornhill) but I continue to give them our business. Why?

Our unit needed a service call (regular maintenance) and not only are they able to accommodate my busy schedule, everything runs like clockwork with these guys. Service contractors are clean, professional, polite... I only wish all businesses were run this well!

I would recommend Watermart as the preferred provider of RO water treatment systems by leaps and bounds. I did my research and their family oriented customer service is in a league of their own! Scott was my technician and he went above and beyond by even fixing my loose faucet head which I greatly appreciated. Linda's detail-oriented nature caught a typo in my invoice which saved me a trip. Dave, the President, personally answered my many questions before taking the plunge and genuinely believes in the products he represents and would have it no other way. You won't find their combined knowledge and expertise anywhere else.

We had a great experience with "Water Mart's" services. And their 10 star rating gives no doubt. Recently i was considering installing a new water softener system @ home for my kids who have many allergies (egg, peanuts), and also skin allergies with included dry skin and eczema. And my sons eczema was uncontrollable and really irritating for him on his skin. So, a few recommendations and experiences while our time in Vancouver suggested us to get a water heater installed in our home. And this job was greatly done by water mart, they had come out to give us an estimate and install the unit as well. I didn’t find the prices to expensive, but we found the to be competitive. I liked the work they had done, and they had cleaned up after the job as well. My system is running effectively and smoothly. And they are an easy recommendation and I will definitely use them again if needed for such services.

Hi, Linda

We would like to thank you very much for your excellent service at all.

Just want to let you know that your technician has come to solve the drops problem this afternoon.
And we truly recommend that you are the BEST service company in Toronto area.
No doubt we will share our nice experience to our friends in future.

Thank you again.

Regards

Annette

There is nothing more you could have done - You call to remind me it's time, and we set up a date! Scott (the technician who has visited me the last couple of years) has always been on time, and is very personable and efficient. Before he leaves, everything is clean & dry, and he takes away any garbage (old filters, wrappers from new ones,..) My annual service call with him is like having an old friend come to visit for a short while.

I love the follow up - a phone call to see if there is any feedback, and reminders (from Scott, Linda, and now Dave) that if I have questions or issues about my system, to be sure to call.

Watermart was rated highly and Dave was very good at explaining the different products. The technician who came to do the job was very friendly and professional. There is not a thing Watermart could do to improve - a great experience.

Dave Seagrim and his team were recommended by a previous customer who raved about their work and about the quality of their products. Their professionalism and thoroughness are second to none. Dave listened to my water concerns and explained the features and costs of various filtration options -- ultimately making a recommendation for a reasonably priced solution with a minor upgrade. I chose to have the same system installed at both my home and my office. The installer showed up at both locations exactly on time and left no mess behind -- I actually think that both sink areas were left a bit cleaner ! I recommend Dave and his team to anyone who wants a water filtration system for their home or business. Watermart has yet to perform any regularly scheduled filter replacement, but I expect to be as pleased with their work then as I am now. What better service can a service provider provide ??

After an exhaustive research, I discovered WaterMart to be the most knowledgeable, honest and cost efficient place for under sink reverse osmosis systems (plus whole home water purification and softener systems) that does the job best. The installation crew was excellent.
I liked it so much, I also had one installed at my in-law's home to encourage them to drink the best tasting pure water more often.
I was very impressed with their professional advice and overall friendly service. I think WaterMart is a true oasis for water purity.

Our Water Softener was installed by Watermart approximately 18 months ago by Ron and we were very impressed with his professionalism and thoroughness. We recently had occasion to call the Company for an emergency service call and both Ron and Dave were at our home within an hour and a half and solved our problem immediately.
We would highly recommend Watermart and won't hesitate to do so to any of the new homeowners in our community. Dave and Ron are the best!!

Absolutely nothing to improve! I've never encountered a business that is so "on-the-ball" and KIND when providing service and advice.

Dave came to my house first and gave me an honest and thorough breakdown of everything I needed to have done in order to get the best quality water for my home. He was professional, courteous, and very personable. Ron came to my house next, after a few days, to install my water system and was extremely professional, efficient, courteous and personable. We will DEFINITELY be recommending Watermart and its services to our friends. What I like most about Watermart: You put your customers' needs ahead of the almighty dollar, and that is a very rare thing. Thank you!