Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
Write a Review
Write a Review

HomeStars  >  Water Filtration & Purification in Vaughan  >  Watermart  >  water filter and softerner install
Les, Downtown Toronto
Les, Downtown Toronto
2 reviews Toronto, ON
10/10

water filter and softerner install

Watermart has such a long history of excellent reviews online and this is why I chose to try their services. From first contact with Donna in 2019, she's been so responsive with answering my questions and even though I didn't make the purchase until 2 years later, she was equally responsive and patient going through all the details again with me. As for the actual install, Ken was the technician and the entire experience was very smooth and easy. Firstly, Ken arrives promptly at the time scheduled and was very cordial and friendly and kept to all safety measures of social distancing and masking. He was very organized and tidy and able to answer all of my questions in a courteous and patient manner. He went through the install process, gave me plenty of warning for any water shut off and there was zero inconvenience to us as a family. I felt the entire process was worry free and I felt very comfortable with asking questions. I felt he was very trustworthy and was reassured of my purchase.

Approximate cost of services:
$2,600.00
Was this review helpful?
Company Response

Hi Les! First off, thank you so much for your business (even if it took a couple of years) and for taking the time out of your day to post such a comprehensive review. Donna is super diligent and a pivotal part of our team. I'm very glad to hear that you found her to be responsive and patient. Ken is our head tech and is also a pleasure to work with. It's great to hear that he was prompt, personable and worked in a professional, safe and clean fashion which reaffirmed your decision to buy your system from Watermart. Please let myself or any of the team know anytime if you have questions. Thank you once again. All the best! Dave, Donna, Ken and the rest of the Watermart Team.