Frogbox

Moving & Storage
Vancouver BC V5Y 1N3
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81%

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Reviews for Frogbox

Average customer rating:
9.7 10 (245 reviews)

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Adam in Toronto
Adam in Toronto
2 reviews Toronto, ON
10/10

Frogbox Moving Boxes

Recently used Frogbox to package up my stuff for a move. Have used them before and as always, amazing experience. Prompt pick-up and delivery, no hidden fees, great service, and makes the move so much easier.

Approximate cost of services:
$160.00
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Company Response

Thanks Adam! Thanks for using us multiple times, that's great to hear. All the best.

Stephen from Integrated Clean Air Services
Stephen from Integrated Clean Air Services
2 reviews Oakville, ON
10/10

Moving boxes made easy

My wife and I saw Frogbox on Dragons Den. I am so happy we chose them. The entire process from booking to pickup was easy. I will use them again.

Approximate cost of services:
$350.00
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Company Response

Thank you Stephen! Super glad that everything went well for you. All the best in your new home.

Laura from Mississauga
Laura from Mississauga
3 reviews Mississauga, ON
10/10

Residential Move

We LOVED using FROGBOXES. I absolutely hate moving, and they made it so much easier. The people were so nice and helpful, ordering was easy, delivery and pick-up were quick and simple. Not only was it easier to pack, but I felt that our belongings were safer. I would never move without FROGBOXES again.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Laura! We are thrilled that your move went as well as it could, we know moving isn't easy :)

Joannah Connolly from Vancouver
Joannah Connolly from Vancouver
3 reviews Vancouver, BC
10/10

Moving boxes supply and pickup

I would recommend using Frogbox - makes life so much easier! Very courteous and efficient service, delivering and picking up on time, and very friendly guys. The boxes themselves are so useful as they stack when closed, and stack into each other when empty. They're super-easy to handle and it makes the move much easier, which saves money if you're paying movers. I would use Frogboxes every time and have been recommending them to my friends.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for recommending us to your friends. We are a new company and that helps us very much! Glad your move went well. Take care!

Zahara from Toronto
Zahara from Toronto
2 reviews Toronto, ON
9/10

Moving Boxes

I used Frog Boxes in my 1 bedroom move. The boxes are amazing and make packing almost a pleasure. They even have holes on either side that you can use to lock them with plastic ties or locks.

Deb, the delivery coordinator is prompt and professional and the boxes showed up clean and on time for both my orders and the guys that did the picked up were friendly, swift and professional.
The delivery guy (on the other hand) not so friendly. I tried to cheer him up with a generous tip but that didn't seem to work. He wasn't rude but I think he could use an attitude adjustment.
I would caution anyone to order more boxes than they think they need instead of having to place additional orders.
I would definitely recommend Frog Boxes and I would use them again, surly delivery guy and all.

Approximate cost of services:
$400.00
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Company Response

Thanks for the feedback Raven. Glad most of your experience was great! My apologies for the lack of friendly service on delivery. That's not what we are about at all. We even train our team to smile on the phone :) Thanks for letting us know about the situation.

Lynne from Richmond Hill
Lynne from Richmond Hill
2 reviews Richmond Hill, ON
10/10

House Move

I end up moving every couple of years for some reason and until Frogbox came along, that meant driving around trying to find boxes, saving them from work, and then having to break them down after and get rid of them - none of this easy, nor convenient. Frogbox has now made moving and unpacking so easy. They also have recommended moving companies which I also used and this move has to have been the best moving experience EVER!! Thank you! I will always recommend you.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Lynne, Thanks for your support! Glad your move went so well. All the best in your new home.

Kelly Ryan in North York
Kelly Ryan in North York
4 reviews Toronto, ON
10/10

Moving Boxes

Frogbox was an amazing option for us! I saw them on Dragons' Den a few years ago and hoped the business would succeed and it has. It is very sad that the founder of the company recently passed away. I am confident that he would be very happy with how his company has grown under the direction of others. We ordered too many boxes and Frog Box was very flexible about reducing our order without an extra charge. Great service.

Approximate cost of services:
$230.00
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Company Response

Thanks Kelly, That is really kind of you to say! We miss Doug all the time. Glad your move went well, and thanks for supporting FROGBOX and helping spread the word.

Karly from Toronto
Karly from Toronto
1 review Toronto, ON
9/10

environmentally friendly boxes

I love the idea of environmentally friendly moving supplies. Getting these boxes made packing a breeze! Just wish you could order a smaller amount. Overall, I'm happy we decided to go reusable!

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Thanks Karly, Glad your move went well! For your information, you can order small quantities of boxes. Give us a call if you have any questions. 877-376-4269 Thank you!

Christine from Calgary
Christine from Calgary
2 reviews Calgary, AB
7/10

Moving and Storage

CAREFUL! Consider these points before renting!...
Staff friendly, punctual, professional. Loved the idea of reduce/reuse and donations to frog habitat (yeah) and boxes stack well.
Downsides: they have sharp edges. Placing them in top of wood furniture (as the movers did) and turning them on hardwood floors (as staff did when picking them up afterward) left deep scratches in my furniture and floor.
Second: I don't suggest renting them unless you are ready to unpack them in a hurry. If you have renovations/painting going on, suddenly there is a big pressure to unpack them. If I'd used cardboard, I could have unpacked them at my leisure.
Personally, I would not rent FrogBox again for these reasons.

Approximate cost of services:
$200.00
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Company Response

Thank you Christine, We really appreciate the feedback. My apologies that you felt rushed, we do have reduced rates for extra time - 1br bundle is $20 a week after the first week. Please contact us 877-376-4269 about your floors, we'd like to offer some help.
Thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Frogbox

Frogbox rents reusable, industrial strength, stack-able moving boxes. We will drop off the boxes and pick them up after your move and save you and the environment the impact of using cardboard. The environmental ramification of using cardboard is significant as it makes up an estimated 18-20% of landfill material. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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