D&K Home Services by Enercare

Formerly D & K Heating Service Experts
Heating & Air Conditioning
Belleville ON K8N 4Z5
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Heating & Air Conditioning
D&K Home Services by Enercare
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85%

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Reviews by rating (past 12 months)

Reviews for D&K Home Services by Enercare

Average customer rating:
9.4 10 (50 reviews)

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Iris in Marmora
Iris in Marmora
1 review Stirling, ON
10/10

Furnance, air conditioner and air exchange installation

Luke, Tyler and Ryan did installation.These men were 5 +to have in our home. It was our pleasure to have them in our home for 2 days.
Appearance 5+
Manners 5+
Pleasant 5+
Work Ethics 5+
Follow up with explanation was excellent 5+ let’s hope I remember everything I was told or I’ll be calling on you
clean up and responsibility towards our home 5+
There partnership together was excellent 5+
We hope they were comfortable in our home .
They worked very hard and well together hmmm my recommendation is that these men deserve recognition, and they will definitely receive it from both of us
Thank you D& K and all staff . You represent your company and your jobs with pride. Regards Iris and Jim

Represent D&K very well

Approximate cost of services:
$18,500.00
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Heidi in Saint Catharines
Heidi in Saint Catharines
0 reviews St. Catharines, ON
10/10

On Demand Hot Water Tank not working properly

Jessie stopped by for a quick assessment of our on demand hot water tank. We were getting periods of cold water during showering. He was friendly and polite made sure his work boots were covered and adhered to all the Covid 19 protocols. He gave helpful and appropriate advice and we will be adding our hot water tank maintenance on to our yearly HVAC service appointment. Very happy with all the staff at D & K and highly recommend them.

Approximate cost of services:
$0.00
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Company Response

We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!

Private User
Private User
Private User reviews Belleville, ON
10/10

Heating & air conditioning service

Mike always provides great service for our propane furnace and air conditioner. He is very reliable and knowledgeable, with many years of experience with heating and air conditioning. Highly recommend him.

Approximate cost of services:
$300.00
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Company Response

Hello! Thank you for taking a moment to share this wonderful review!

SuperScorp in Belleville
SuperScorp in Belleville
1 review Belleville, ON
0/10

Furnace Installation

When they converted my house from electric to oil heat, they installed a new furnace and duct work. To install the duct work, they cut out one of the main load bearing support headers and left it that way. This has caused my house to shift and the connection between walls and ceilings to be broken. How a company could do such a thing is beyond me. Obviously, D&K is interested only in short cuts and not in doing a proper installation job. I would highly advise that you avoid them like the plague and look for a company that has integrity.

I had to hire someone to come in, remove the duct work, install a new header support and then reinstall the duct work. Next, I have to hire someone to address the fact that the main floor of my house has fallen by more than an inch, thereby tearing the walls from the ceilings.

The pictures below show where they cut out the header and the gap between my wall and ceiling in the room above where they cut the header out.

Approximate cost of services:
$6,000.00
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Company Response

Hello.
We sincerely apologize if you feel that we have not provided the best service possible. Please contact us at CustomerService@ServiceExperts.com with the full name on the account, your address and a phone number where we can reach you.

Private User
Private User
Private User reviews Quinte West, ON
10/10

Furnace

My serviceman is mike vandervelde. Awesome gentleman. Very professional and honest. Explains what exactly is happening so we understood. We will always request he be the one to come to our home.

Approximate cost of services:
$113.00
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Company Response

We are happy that Mike provided you with a great experience. Thank you for this great review!

Jim C.
Jim C.
2 reviews Belleville, ON
10/10

Furnice and air conditioning maintenance yearly service

Mike was excellent. He described what he was doing and as well how to run the systems more effectively and efficiently.
He answered questions that I had and offered solutions.
He is very professional and courteous.
His knowledge and concern for customer service is an excellent example of the type of service individuals who make businesses successful.
Thanks
Jim Cutler

Approximate cost of services:
$100.00
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Company Response

909 are happy that Mike provided you with a great experience and some helpful tips. Thank you for this great review!

Shawn  from Quinte West
Shawn from Quinte West
2 reviews Belleville, ON
10/10

Fantastic AIr Conditioner Service

My air conditioner was installed a year ago and Mike Vandervelde came in to do a first service on it, he was quick to realize that the furnace was very loud and address the issue, although he was there for the AC, he was very professional and patient and after tuning the furnace he went to the Air Conditioning unit and he cleaned it, he informed me that it was full of the white pollen fluff that floats in the air at times, this was preventing it from being 100% effective, he gave me a simple idea on how to prevent this problem in the future. he was very polite, professional, and knowledgeable and I would recommend him to anyone! Thank You Mike Vandervelde.

Approximate cost of services:
$0.00
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Company Response

We are happy that Mike provided you with a great experience and some helpful tips. Thank you for this great review!

Private User
Private User
Private User reviews Brighton, ON
10/10

Furnace & Air Conditioning

The installers for this job were extremely friendly and very professional and did not complain once about my barking dogs the whole time they were here. The Installers were Dan Merifield, Tyler Kellar, Dustin Card and Nick McMaster. Very courteous guys.

D&K Heating should be very proud to have such wonderful staff members. We would have no problem recommending this company for any heating/air conditioning needs.

Approximate cost of services:
$9,000.00
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Company Response

We are happy that the team worked together to provide you with a great experience. Thank you for this great review and recommendation!

Private User
Private User
Private User reviews Quinte West, ON
10/10

Faulty New Gas Fireplace

D7K Heating did the warranty work on my new gas fireplace. They did an excellent job. They quickly identified the problems and replaced the appropriate parts. Great customer services, quick, clean and professional technicians. Five Stars!!

Approximate cost of services:
$0.00
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Company Response

We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience!

Private User
Private User
Private User reviews Belleville, ON
9/10

HRV Residential Service

New to Brighton about a year ago, D & K installed HRV in my new home. Mike Vandervelde was my expert service tech - knowledgeable, professional and courteous. He educated me on how to use the HRV system today and promptly answered my questions.

Approximate cost of services:
$135.00
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Company Response

We're very glad to hear that you were extremely satisfied with the level of service that was provided by Mike!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about D&K Home Services by Enercare

If you need a job done right, you ask for the experts. At D & K Heating Service Experts Heating & Air Conditioning in Belleville, we’re passionate about performing quality HVAC repair and installation work. We even put it in writing. Our 100% Satisfaction Guarantee displays our commitment to upholding ...
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