Kitchen Pro

The worst experience of my life. They will not provide what is agreed to. After forcing us to pay for 90% of the kitchen even though we identified the cabinets being stained the wrong stain at time of inspection. They will give you every excuse in the book and not take any accountability for any of their errors. They will move electrical and damage drywall during installation, without any communication during installation. You will have to be watching them constantly.
We had ordered vanities as well, and again tried to tell us what was provided was what we order, when clearly the doors were not correct. This we held out for replacement.
The vanity tops installation, totally destroyed our walls and damaged door casing which they never repaired.
They love to blame the customer and prey on people not knowing what to look for. The fact that I did and called them out on it was the biggest fight of my life. I will never give them a reference and will have to live with the fact that they were the worst company to deal with.
We had to basically complete payment, never to deal with them again.

During my search for a company to install countertops in my kitchen I came across KitchenPro. I sent them pictures of my kitchen and asked for the quotes. Once I got quotes from them I followed up with questions. I was impressed how fast my questions have been answered by Selina. We stayed in constant communication every step of the way. Once I picked the slab technician came to my house to get measurements. After that I went to fabrication facility for granite templating. They were very flexible and accommodating and very friendly.
KitchenPro did everything to make sure that countertops are installed properly and to my liking.
I had a minor issue and they returned immediately and fixed it. Job well done! Thank you very much! It was a pleasure dealing with you. One more happy customer KitchenPro!

Had a satisfying experience working with Selina and Joe at the Markham location. Price and terms were fair and Cabinets were ready and installed in 2 weeks. Would definitely recommend and use them in the future.

Kitchen Pro has done a nice job with my bathroom renovation. The entire team is very responsive. The project runs smoothly from design stage to installation. Very pleased with final product!

We are very happy with the services Kitchen Pro provided. We started working with Kitchen Pro Richmond Hill office 3 years ago when they built my whole kitchen and library. A few of my friends loved it and also worked with Kitchen Pro for their kitchen redesign. This year just in August, they came back and completed my mudroom and master ensuite. The designer Ashley, manager Ryan and office staff are very professional and patience. Their price is also competitive. The contractors who came to my house are skilled and wore masks through out the time. Highly recommend.

Working with Kitchen Pro was an excellent experience. From their designer who took the utmost care and consideration in building out our drawings to the final installation, it was all completed with professionalism and care. We were kept informed all the way along with regards to our cabinets, island counters and backsplash. All the folks at Kitchen Pro are very friendly and helpful and of the few small items that needed correcting they did this expeditiously. We could not be happier with our new kitchen, they truly redefined our space.

Had my cabinets and counters done by Kitchen Pro and overall a very good job and within their original timeframe. Only thing was they cut a few corners and I needed to call head office a few times before it was rectified. Overall we were happy you just need to keep close watch on things coming into your home to ensure they are not already damaged.

This is my first experience using Kitchen Pro and I was more than pleasantly surprised. They were very professional. They were very swift once we started the project. The job was completed on time and with care. They paid attention to all the details. We are very pleased with the final result.

I am just completing a total renovation of my condo which includes an entirely new kitchen. The kitchen wall was removed to create a large kitchen/living area. I was referred to Kitchen Pro and at this point, the plumbers having just left thus completing the kitchen, I can say that working with Kitchen Pro has been a most pleasant experience with a beautiful outcome.
Joe at Kitchen Pro was most helpful in taking my wish list and creating a practical, great looking kitchen plan while respecting my budget. The kitchen was ready for installation on a most timely basis and the installation itself was done professionally and in a very organized manner. I was so pleased with outcome that I also had them custom build the vanities for the bathrooms and even the medicine cabinet! They look great and have the added advantage of being custom built to the optimum size for the space.
Working with Kitchen Pro was one of the better parts of the reno, friendly people with great ideas along with timely, professional execution.

I rarely provide reviews and recommendations as I believe my comments provide a certain level of responsibility for me. However, in this case I am sharing my experience and comments with anyone that reads this because of the particular circumstances.
I had placed an order for one of my clients with Vaughan Kitchen Pro that was delayed due to COVID-19’s self-isolation and business closures. The entire business community was learning how to function and the supply chain of material was definitely interrupted. My clients were expecting a child and understandingly so were anxious to move into their new home before the arrival of their baby. Kitchen Pro was closed and I could only communicate with them by e-mail or voice mail. Shortly after I contacted them the owners reached out to me asking me how they can help. I was relieved. Together we planned on a delivery of a minimal cabinets so that the clients can move into their new home and be comfortable.
Once the units were manufactured, we had to cross the installation hurdle as the installers were also not working (due to COVID-19) and this is when the owner stepped in and he himself provided the necessary expertise and completed the installation. I was impressed, delighted and grateful which is why I decided to share my story.
Many cabinet makers are capable of making quality cabinets, but not many can match the quality, services, and the customer care that Kitchen Pro provided. I know that manufacturing in multiple stages, and additional installation steps all cost extra money yet, the Kitchen Pro management honored our original contract. (the owner even returned the “small” extra payment to me).
In these uncertain times I am lucky that I dealt with people who provide quality products and quality service.