Two Small Men with Big Hearts Review - Terrible experience, I do not recommend
- Approximate cost of services:
- $2,234.00
Two Small Men with Big Hearts Review - Terrible experience, I do not recommend
Hi there,
We are sorry to hear about the experience you've relayed here. We work with Alberta Works frequently and it's important to us that all of our customers are treated with dignity, care, and respect. Our After-Service Manager, Ali, has attempted to reach out to you several times but has not heard back yet.
After discussing this move with our staff, we found that the crew was in contact with the Edmonton dispatcher during your move. Our crew expressed feeling concern for their safety upon arriving at the pick-up address, and the safety of our employees during all moves is our number one priority. We would like to get in touch with you to further discuss this - please let us know the best way to reach you.
Please feel free to reach out to us anytime and our After-Service Manager will be happy to discuss your move.
EDIT May 10: Hi there, unfortunately we have not heard from Homestars and we think their policy is likely not to share information with companies on their site. However, we are happy to share our email with you: please reach out to us at claims@twosmallmen.com, we would truly be happy to discuss this move with you. Thank you.
Best,
The Two Small Men Team
Dear Shoes403,
Unfortunately we can not locate you in our system, we did notice you recently had a move with one of our local competitors at about the same time. We would love to look into this matter further and get to the bottom of this for you, but will need some more information from you. If you could call 1-800-727-6255 and ask to speak with Ali, she is our After-Service Manager and is ready to help you on a resolution on this matter.
Kind Regards,
Two Small Men
This entry did not meet HomeStars review criteria.
Thank you, we are so happy that your move went smoothly! All the Best - The Two Small Men team
We are so pleased that we were able to relieve the stress of moving and will be sure to pass along your kind words to Amy, Barb, Tristan, and Dan. All the best in your new home! -The Two Small Men team