Reviews

0/10

Worst move of my life. Will never use them again. So much of my furniture when unwrapped were damaged. They never even said a word about the damage. Hired by my brother who's judgement I have always questioned. Took a lot of breaks and were extremely slow. A lot of the furniture that were damaged was never protected or wrapped. Will never use them again.

Approximate cost of services:
$1,907.59
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Company Response

Dear Shoes403,

Unfortunately we can not locate you in our system, we did notice you recently had a move with one of our local competitors at about the same time. We would love to look into this matter further and get to the bottom of this for you, but will need some more information from you. If you could call 1-800-727-6255 and ask to speak with Ali, she is our After-Service Manager and is ready to help you on a resolution on this matter.

Kind Regards,
Two Small Men

10/10

We own a lot of very heavy furniture (wardrobes made out of MDF), commercial grade office furniture that was not disassembled, commercial grade drafting table, very awkward furniture and some very heavy boxes. They were extremely professional, courteous and friendly. Everything was wrapped up and protected to ensure that they arrive at the destination in as good of a condition as they were when they left. They protected the carpets at both locations to ensure minimal damage. It was the movers from 6 months ago that had done all of the damage to our personal property. Nothing was wrapped or protected. Super Powers was an eye opener! I did not know that moving companies can be as different as night and day. They consulted me with any problems. Showed me the damage that had been caused by the previous movers (who did not even acknowledge the damage that they had caused). Super Powers was very concerned with the damage that they had seen and wanted me to know that it was already there before they had even wrapped it to protect it from further damage. We started with a two man crew on a Sunday but quickly realized that we needed more men. Even though it was a Sunday, they managed to get two more men out there within an hour. Also, the owner came out to make sure that everything was back on track. Moving is an extremely stressful event but Super Powers did everything that they could do to make it as easy as possible. The move started at 10:30 in the morning and we were finished at 10:30 in the evening. There were a lot of problems at the destination end where a lot of the furniture could not be moved in the house and to remain in the garage. That was not on the movers. They tried everything to get us what we wanted. It was a long and stressful day complicated with many problems. But Super Powers were the heroes of the day and I will be definitely using them again!

Approximate cost of services:
$2,123.00
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Company Response

Thanks! it was no problem for us to help someone as kind as you. And if you want us to finish moving the stuff up the stairs all we need to do is either set up a time to disassemble the items or if you can disassemble them prior to move in them up the stairs they will fit no problem. it would be a fairly big job because there's so many items that were too big to fit through the stairwell. Thanks again!