Rooter Man GTA

The services provided by Rooter Man GTA was top notch. From the first contact on the phone right through to the final delivery. I was extremely impressed with there professionalism, work ethic and communication.

The original visit was preformed by Stephan who arrived within the time window they offered, not to mention I received a text message when he was on his way. He was extremely knowledgeable and was (with confidence) able to explain how the whole process would work, approximately how long it would take to deliver and verbally provided a rough estimate on pricing. I received the written estimate within 12hrs and was left with no questions, it was clear and the pricing lined up with what he had explained while he was onsite.

Once the job started it was lead by Michael who was a pleasure to have around was able to keep his crews tidy and on schedule. If Michael said it would be done..... it was done. Everyone involved in this project from Rooter Man GTA was punctual, polite and respectful of their surroundings.

I have no hesitation giving them 10 out of 10. This was a big project for us and I was diligent on getting several quotes from other companies before moving forward. Hands down they were the right choice and I plan on using them for all of our plumbing needs in the future.

Owner
Barbeque Pro Inc.

Speedy service. From the minute I called to the minute the plumber left my house was a 10star service all the way.

Great work by Alexandre thanks for helping us out in a crunch we really appreciate it.

I did not want to deal with this huge cost and inconvenience in my life. I actually priced around and thought I would save some money with another company. I ended up calling Rooter Man back when my "money saver" was not working out. From Stefan who came to my door to Katie and Jane on the phone and the individual workers everyone was friendly and professional. They got the work done start to finish in under a week. A good team I would not hesitate to use again.

As a home owner, this is the first time I have gone with the highest quote. The crew from Rooter Man were very professional, and quick based on the scope of work. There was no extra fill left behind that most companies don’t tell you isn’t in your contract and just leave. There is a lifetime guarantee on the waterproofing itself, and they even helped get a rebate from the region. I would recommend anyone looking for piece of mind that their home will stay dry to hire Rooter Man.

They are very professional and organized in their work. Mr Stephan gave all the details from begining to end so I always knew what was going on. I would highly recommend hiring this company.

I live in a condo and the building kitchen stack backed up into my kitchen sink. Rooter Man came in promptly and assessed the problem but didn't tell me that backup from the stack is a building problem rather than an individual unit problem. They said that they needed to snake the stack from under my sink and that they should be able to clear the issue unless the clog was located more than 25 ft. below my unit. The plumber accessed the stack from under my kitchen sink and claimed that he snaked the drain 25 feet down which he claimed took him to the start of the unit two below mine. He said that the clog was far below my unit and that I would have to get my building management to provide Rooter Man with access to the main stack. I contacted my building management and they said they would have their preferred plumber fix the issue. Rooter Man then billed me $400 despite not resolving the issue. Later that afternoon the building's preferred plumber came in, accessed the stack directly (rather than via the sink) and cleared the clog which was located just below my unit. The issue was not that the clog was too far down, but that Rooter Man didn't properly access the stack and snake it. I sent an email to Rooter Man asking for a refund and haven't even had the courtesy of a response. I would not recommend Rooter Man GTA under any circumstances!

Rooterman is an amazing company! I had an issue with a bathroom drain being clogged and was able to get this fixed in less than 24 hours. Alex is professional and cleared the drain promptly and cleaned up after! Highly recommend using Rooterman!

Rooter Man came to my property and performed a camera inspection of the floor drains and cleanout.

I was satisfied with the camera work, and received two quotes for additional work that could be done, one for basement waterproofing and another for some cracks/tree roots in the sewer drain.

Though they did charge more than others, which stings a bit when you learn about it later.

I wasn't prepared to go ahead with jobs at the time, however they've followed up every couple months asking if I've changed my mind. It's a bit annoying.

We had a very clogged kitchen sink that Rooter Man helped us resolve quickly and professionally. They also took time to help explain what had caused the issue and how to prevent it in the future.