Reliance The Furnace Company Edmonton

Heating & Air Conditioning
Edmonton AB T5A 0P7
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HomeStars
Heating & Air Conditioning
Reliance The Furnace Company Edmonton
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86%

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Reviews by rating (past 12 months)

Reviews for Reliance The Furnace Company Edmonton

Average customer rating:
8.7 10 (595 reviews)

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Carroll in
Carroll in
1 review Edmonton, AB
10/10

ReplaceFurnace and new A/C unit

Dave was very knowledgable about options/equipment and did not sell me anything that I did not need for the size of my house. Installers were very friendly, on time, worked very fast with great workmanship.

Approximate cost of services:
$7,900.00
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Company Response

Thank you so much for taking the time to share your experience with us! We really appreciate it! –Cait

Happy in Ottewell in
Happy in Ottewell in
1 review Edmonton, AB
10/10

hot water heater replacement

I was given a window of time within which the work would be done. When I showed up at my home (30 minutes early) the guys were waiting for me.
Greg and Tyler were super friendly and respectful of my home. They were done within the hour. Everything was clean and very professionally installed. I am very impressed with their level of service! Well done!!

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for your great review! We appreciate your business! –Cait

Norm Z in Edmonton
Norm Z in Edmonton
1 review Edmonton, AB
10/10

Replacement furnace and a/c

Good workmanship with install of new furnace and A/C. Arrived on time. Cleaned up as they went. Completed work without delay. Explained the new system and answered questions. Would definitely recommend. Thanks Tyler, Aaron and Nick (install crew). Also thanks to Michael, the sales rep.

Approximate cost of services:
$11,000.00
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Company Response

Thank you so much for your great review! We appreciate your business! –Cait

Ron in Edmonton
Ron in Edmonton
1 review Edmonton, AB
10/10

Furnace Installation

Our furnace was near the end of its lifespan so we decided to go with reliance (thru Costco). They did a very professional job and we couldnt be more pleased. Since it was near the end of the heating season , we didnt see it run all the time but it heats the house better and the humidifier works great.

Thanks Reliance

Approximate cost of services:
$6,000.00
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Company Response

Thanks Ron - so happy we could help ! We have been partners with Costco for a very long time and glad you were able to take advantage of the incentive through Costco - Warren

Private User
Private User
Private User reviews Edmonton, AB
10/10

Bob was super, Super Bob!!

Bob completed our annual maintenance of our furnace and he was perfect! He was funny, informative, professional and quite a character, in a good way. Thanks Bob! Please come back next time.

Approximate cost of services:
$0.00
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Company Response

Thanks ! Bobby is a card that's for sure ! Thanks for the great review !

Warren

Marian in Edmonton
Marian in Edmonton
1 review Edmonton, AB
10/10

FURNACE REPAIR

I want to thank you for the five star service.Bob was very helpful and professional with great knowledge of furnace operation.My doors are open for business with Bob and Reliance The Furnace Company all the Time! Thanks!!!

Approximate cost of services:
$0.00
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Company Response

Thanks Marian. Happy that Bob was so efficient as always ! Thanks for the great review ! - Warren

Marilyn in Edmonton
Marilyn in Edmonton
1 review Edmonton, AB
10/10

Service Call

"Bob" from Reliance Furnace Company came over to do our annual maintenance check up. Bob was the most pleasant and efficient man we have ever had over here. Bob is from Cape Britain which led to many interesting stories while he worked. After his maintenance check up, he cleaned up all garbage and put it in in truck. Awesome person and hope I will see him again sometime soon~!

Approximate cost of services:
$108.00
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Company Response

Thanks Marilyn ! Bob is a great asset to our company and an outstanding Service Technician - glad we could help ! - Warren

GlacierC in Edmonton
GlacierC in Edmonton
1 review Edmonton, AB
10/10

Furnance

Good service and professional. Very neutral comment.. recommended the product which we needed while our furnance went down in the coldest day in winter. Was able to provide the service we need.

Approximate cost of services:
$5,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the kind words and glad that we were able to help in such a short time period and when it was indeed so cold ! - Warren

Lyndsay in St. Albert
Lyndsay in St. Albert
1 review St. Albert, AB
10/10

Tankless Water Heater Install

We recently had a tankless water heater installed together with a water softener. The service could not have been better. Our Agent was Tyson and he was very professional and informative. The install could not have gone any better. We are very happy with our choice. I have already spread the word to others who may wish to invest in this service.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Lyndsay for the kind words. Tyson is a real professional and works hard to ensure his customers are happy. - Warren

Karen in Edmonton
Karen in Edmonton
1 review Edmonton, AB
8/10

Furnace

Our serviceman was wonderful and extremely helpful and solved our problem and got the furnace running. He even suggested ways to prevent future problems. His name was Ryan.

My experience with the phone person was different. She said the cost would be $150 but she kept me on hold for 20 minutes before telling me her computer screen froze and I would have to call again.
When I called again and got through, the cost when up because it was now an eventing call. The delay cost me $100.
Karen Mundorf

Approximate cost of services:
$250.00
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Company Response

Thanks Karen. We will look into this and get back to you asap - Thanks, Warren

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance The Furnace Company Edmonton

At Reliance The Furnace Company, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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