5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
24 Glenhurst Road Richmond Hill ON L4B 2C8
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90%

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Reviews by rating (past 12 months)
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Best of 2014 winner 3 timesBest of 2014winner 3 times
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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (380 reviews)

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plee3922
plee3922
0 reviews Mississauga, ON
10/10

Post construction cleaning

The team cleaned every inch of the home we had just completed renovating. They were very thorough and cleaned to the highest standard.,

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Company Response

It was our pleasure to provide our ongoing post renovation cleaning. 5 Star Cleaning Team Greatly appreciate your excellent feedback. All the best
5 star Cleaning Team

Babette
Babette
0 reviews Toronto, ON
10/10

Carpet and sofas

Excellent job! Bob and his guy did a very professional works. Will definitely highly recommend to all my friends.

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Company Response

Thank you so much for your great review, ongoing trust, and your business. It is always our pleasure to provide our services. Thank you for recommendation. All the best. Happy Holidays. 5 Star Cleaning Team

Case M.
Case M.
0 reviews Gormley, ON
10/10

Extreme cleaning, with steaming, disinfection, garbage removal, organizing, cleaning

Work was ordered by CLIHN Ontario Health, this company provided outstanding services. Staff is very attentive, knowledgeable, good time management skills, polite. Lisa, supervisor, was able to organize multiple services for same day. This cleaning project must be done urgently and Lisa was able to use her professional expertise in order to met dead line for this very challenging project. She provided lots of reassurance, was informing Ontario Health staff on each and every step of this cleaning project. Well coordinated service. This company is very experienced, know how to provide non judgemental service for vulnerable population.

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Company Response

Thank you so much dear Case M. For your excellent feedback and great review on 5 Star Cleaning one stop solution for full package of extreme cleaning services needed for your elderly client. We greatly value your trust, support, ongoing communication and co-operation with 5 star cleaning team for this short noticed big project that we needed to organize different crews for different extensive cleaning needed the same day services. It was our pleasure to provide our services and continuing weekly regular cleaning for your client. Thank you for your referral and recommendation. All the Best. 5 Star Cleaning Team

sheena
sheena
0 reviews Toronto, ON
10/10

Rugs & Stairs cleaning

5 Star Cleaning did a very professional job on my rugs. They were very accommodating and the service was great. I am very happy with the results.

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Company Response

We appreciate your great review, your business and your referral on our rug cleaning and stair case cleaning. It was our pleasure to provide our services. All the best. 5 Star Cleaning Team

ajeffery
ajeffery
1 review Toronto, ON
8/10

Commercial studio

Arrived on time.
Brought a full crew.
Did a good job of getting into difficulty spaces.
Worked quickly and diligently.

Have used them on multiple projects and will continue. Great team.

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Company Response

Thank you so much for your ongoing trust, business and interest in our pist renovation cleaning services. It is our pleasure to provide our cleaning services each time. We appreciate your great feed back and review. Thanks for referral. 5 Star Cleaning Team

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

general cleaning

staff are polite, dedicated and efficient. they come on time, the deep cleaning, window sills and deep corners were left in order. garbage was taking out. Deep carpet cleaning was also efficient.
thank you

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Company Response

Thank you so much for your excellent review on 5 Star Cleaning house and carpet cleaning services. It is our pleasure to provide our services each time.
Thanks for referral. We appreciate your business..All the best. 5 Star Cleaning Team

sarahjtoronto
sarahjtoronto
0 reviews Toronto, ON
10/10

Post bathroom Reno with messy contractors

They were a little later then they said but we’re very honest with how long it would take to clean. They were finished on time. They did an amazing job, and did everything we asked. It was alittle pricey but worth it! I’m so happy with the results and would highly recommend them to anyone!

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Company Response

Thank you so much dear Sarah for taking time and writing an excellent review on our post renovation, rug and sofa cleaning services. We will definitely work on cleaning team punctuality considering traffic and ongoing road construction all over GTA.!!!!! . It was our pleasure to provide our one stop cleaning service to you. We greatly appreciate your prompt ongoing communication with 5 star cleaning team. Thank you for your referral. All the best

Candice J.
Candice J.
0 reviews Richmond Hill, ON
10/10

Rugs cleaning services

Bob and Danial were punctual and courteous when they picked up our rugs. Our dogs destroyed two of them through their potty training process so we sent our rugs out with 5 star cleaning and were really satisfied with our work. I attached pictures to show everyone how well the work was done. I also try to support local businesses as much as I can, so I can’t recommend them enough.

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Company Response

Thank you so much dear Candice for your review and your trust in 5 Star professional Rug Cleaning services. 5 Star Cleaning team appreciated your support and your referral. It was our pleasure to clean your beautiful rugs. Bob and Danial fell in love with your cute dogs. Enjoy your clean rugs. All the best. 5 Star Cleaning Team

Sarah
Sarah
1 review Richmond Hill, ON
10/10

Post renovation house cleaning Rug cleaning and sofa cleaning

5 Star Cleaning did amazing and professional cleaning services. We hired 5 Star cleaning based on their great reputations online. Lisa arranges the cleaning crew first , cleaned our house very professionally and amazing result. Then the steam cleaning crew came in for sofa and carpet cleaning. They took our 2 rugs out to their plant to clean. We greatly appreciate your awesome customer services. We will use their services again and we recommend them to others.

1 of 1 people found this review helpful.
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Company Response

Thank you dear Sarah for your excellent review on our post renovation house cleaning, rug, carpet and sofa cleaning by 5 Star Cleaning crews. We love our jobs and were also very happy with cleaning result. It was our pleasure to provide our cleaning services to such a kind person like you. We loved your beautiful rug and sofa, you have a great taste in furniture. We appreciate your recommendation and referral. 5 Star cleaning Team

Sabrina
Sabrina
2 reviews Vaughan, ON
10/10

Hand made rugs,runners, and sofa cleaning

We greatly appreciate and very happy with 5 star amazing sofa and rug cleaning result and services. They were friendly, polite and great customer services that we got recently. We were looking for trustable company for a while until I asked my co-workers if they knew someone? They were refered to us by my co-worker that she is their regular happy customer for house, rug and carpet cleaning. Since we had few fine hand made rugs, runners and sofas that needed cleaning after few years of using them, So I decided right there and then and I called them. Bob and Danial arrived on time, after measuring and assessment of these rugs , they pick them up to be washed in their plant, Bob reassured us that they will be cleaned professionally where there won’t be damage or discolouration or any problem in washing in plant. We got them back in 5 days. The pick up and delivery was free. They cleaned our sofa at home which was great.
The cleaning result was beyond our believes. They seems like brand new, fresh and very clean rugs,runners and sofas that we enjoy them every day. Thank you Bob for your amazing rug cleaning services. We happily recommend them to others.

1 of 1 people found this review helpful.
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Company Response

Thank you so much dear Sabrina for your excellent and informative feedback and kind words. It is 5 Star Cleaning pleasure to provide our rug and upholstery cleaning services to you. We greatly appreciate and value your business and awesome review. You ongoing communication and co-operation help our cleaning team to to do their job in best possible way. Thank you so much for your referral and your trust in our services. All the best
5 Star Cleaning Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning is acting under WHO and Ontario Government Health Safety Precautions for COVID-19.
We will make sure that our 24/7 emergency team and homeowners are not sick, asymptomatic, and haven’t traveled the last 30 days.

Call us now: 416-315-7562 (Toll Free:1855 697 9889) For Our Spring Cleaning Specials

Our sister company is 5 Star Dry All (24/7 Water Damage Restoration)
https://www.5stardryall.ca 416 270 7717

CATEGORIES
Fire & Water Damage Restoration, Renovation Cleaning, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Carpet & Rug Cleaning & Repairing, and General Contractors
PRODUCTS
SAY NO TO CHEMICALS!!!! GREEN, ECO FRIENDLY and ENVIRONMENTALLY SAFE PRODUCTS FOR BOTH TO HUMAN AND PETS.
SERVICES
$100 OFF _during COVID19-on any 24/7 Flood & water damage restoration in GTA & Toronto areas. $50 OFF any Cleaning services During COVID19 Pandemic
BRANDS
GREEN & ECO FRIENDLY SOLUTION
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING SERVICES.
SPECIALITIES
OUR 5 STAR SERVICES IS OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://www.5starcleaning.ca
YEAR ESTABLISHED
1989
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque,
LICENSES
IICRC for water damage, PMII, CRMI mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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