Wallace Fleming & Associates

Renovation Advisors
CALGARY AB T3E 7K1
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HomeStars
Renovation Advisors
Wallace Fleming & Associates
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Reviews for Wallace Fleming & Associates

Average customer rating:
9.5 10 (68 reviews)

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john
john
19 reviews Calgary, AB
10/10

Kitchen Renovation

Excellent customer service and outstanding quality workmanship. Vaughan accepted this renovation project which was challenging for several reasons. He conducted a site visit to show me the progress. He was very responsive to any messages I left. Workmanship was excellent and the crew did a great job cleaning up. Would highly recommend.

Approximate cost of services:
$2,500.00
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Company Response

Hi John.

Thanks for the review. It was a short little job and we're glad your happy with the results. Take care and do let us know if anything else comes you'd like us to take a look at.

Regards, Vaughan

Marilyn & Jerry from Calgary
Marilyn & Jerry from Calgary
20 reviews Calgary, AB
9/10

Whole-home renovation

We chose Wallace Fleming to oversee our whole-home renovation after reading reviews on Home Stars and meeting with Vaughan. While the project was certainly not without its unexpected problems, we had a great site manager in Jorme. He went out of his way to make sure that things went as smoothly as possible and kept in regular contact with us to keep us up to date on what was happening which we really appreciated as we were not living in Calgary during the project. For the most part all trades used did high quality work and have been more than willing to handle any deficiencies. Although the project went slightly over budget and was competed later than originally anticipated due to the unexpected issues with this older home, we feel that Wallace Fleming delivered what they promised and we would certainly recommend them to others.

Approximate cost of services:
$300,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Marilyn & Jerry.

Thank you very much for the review and for taking the time to complete a post-project consultation with our management team. We place a high value on client feedback, good or bad. It informs and educates us and can only serve to make our service better. To be sure, your high level of engagement on the project, practicality and reasonableness when issues arose, certainly led to the project's success and yours' and our satisfaction in the end. Thanks for the trust you placed in us and we do hope you enjoy your new home for years to come! Regards, Vaughan

Kelly from Calgary
Kelly from Calgary
1 review Calgary, AB
9/10

Basement Development

We interviewed a couple of contractors before choosing Wallace Fleming. Vaughan was the first we met with that we felt was actually listening to our ideas instead of telling us what we should do, and we felt he was realistic about the budget and timeline. Work started as scheduled, and with the exception of minor setbacks due to materials being on back order stayed on track (and in fact finished early). Any concerns we had along the way were addressed immediately by the project manager and without hassle. We are happy with the quality of the workmanship and materials offered, and would recommend them to anyone looking to have a renovation or development done. We are highly likely to use them again when we do additional work in our home.

Approximate cost of services:
$80,000.00
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Company Response

Hi Kelly & Mike.

It's great to hear that you are happy with your basement and are making good use of it. It's a beautiful addition to your home and we are grateful you placed your trust in us to finish it. Additionally it's good to hear that you did your homework and realized 1) the cost of completing your basement given the scope of work, and 2) the time and effort involved to complete it. A fundamental pillar our business is being realistic about costs and timing in completing any project, big or small. I always tell prospective clients that we, as best as possible, "Price it right", and schedule accordingly for the scope of work and effort required. It saves everyone, clients, trades, suppliers and ourselves, much hassle and time. So thanks again for the feedback and the opportunity. We hope you enjoy the new space! Regards,Vaughan

Chris Marko from Calgary
Chris Marko from Calgary
1 review Calgary, AB
8/10

Basement Renovation

This was our second time using Wallace Fleming. We had a basement done in a previous home and now recently in our new home. We're happy with the results and love the space! I would trust them to do another project for us anytime.

Approximate cost of services:
$60,000.00
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Company Response

Hi Chris. Good to hear we meet your expectations the second time around and you're happy with the space. Looks great. Thanks again and look forward to working with you in the future! Take care. Sincerely, Vaughan Wallace.

Nick and Lynn from Calgary
Nick and Lynn from Calgary
1 review Calgary, AB
9/10

Home Renovation

We had a complete main floor renovation done including kitchen, two bathrooms, and hardwood flooring throughout. Professional in their approach to the project and ongoing management. Site manager was good to work with, reliable, and kept us informed promptly. Sub-trades generally quite reliable, timely, and when issues arose the site project manager handled promptly. Design advice was very helpful on aesthetic selections but the advice did lead to some practical issues with flooring, cabinet design and installation which cost us some added dollars. Prompt post install service on a couple of minor fixes so we are confident if any issues arise in the warranty period that they will take care of them. The project was done on schedule. We would use them again.

Approximate cost of services:
$140,000.00
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Company Response

Hi Lynn & Nick. Thank you for the review. We are pleased that you are happy with the work we completed. Among many others, one of the best compliments we can get from clients is that they would use us again. Thank you! The renovation transformed the space and it looks great! The kitchen is beautiful and that granite really knocks it out of the park! And we're equally pleased that you found the follow up service prompt and that the issue was resolved to your satisfaction. We strive to achieve the same level of quality and service in our warranty and service programs as we do the initial project. We hope you enjoy your "new" home and we look forward to any future opportunities to work with you again. Take care. Sincerely, Vaughan Wallace & Brent Fleming.

Janice from Calgary
Janice from Calgary
1 review Calgary, AB
9/10

Basement Development

Wallace Fleming did a wonderful job with our basement. They finished on time, on budget and were complete professionals during the entire process. Any issues or snags were dealt with immediately and in a timely manner. We wouldn't hesitate to recommend them to anyone.

Approximate cost of services:
$55,000.00
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Company Response

Hi Janice.

Thanks for the review and endorsement. We consider a recommendation from our past clients to be a sign that we have and are doing things right by them.

A successful renovation project is always the result of a good relationship between all parties involved and the engagement of the homeowner. Without a doubt you guys started and stayed engaged throughout the entire process. It does make the experience much better and issue resolution quick and (for the most part) easy. Thanks again and I hope you guys enjoy the space. It's a very nice basement!

Sincerely, Vaughan Wallace & Brent Fleming

Lucy from Calgary
Lucy from Calgary
2 reviews Calgary, AB
10/10

Basement renovation

Wallace Fleming did our basement renovation for us following the June 2013 floods. I was extremely impressed with their level of professionalism from start to finish. The lines of communication were always open and Dave (our project manager) kept me informed weekly of what stage we were at and what was coming up next which, for me, made everything so much easier to plan for. The job was completed to a very high standard and the trades people who attended our home were, without exception, extremely polite and professional. I would have no hesitation in recommending Wallace Fleming and will certainly contact them first for any future work we may need. Thanks Vaughan and Dave!

Approximate cost of services:
$40,000.00
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Company Response

Hi Lucy.

It was a great pleasure to have worked with you and your family on the renovation of your basement! Your level of engagement was a big help to us and without question led to the overall success of the project. Client engagement, combined with a clear understanding of what you want and need, are critical factors to the success of any renovation project. I'll be sure to pass along your feedback to those trades who entered your home and completed work there. Thanks again!

Sincerely,

Vaughan Wallace & Brent Fleming

m tran in Calgary
m tran in Calgary
3 reviews CALGARY, AB
10/10

New Countertop

We worked with Wallace and Fleming on changing our island with a raised breakfast bar to one that was all counter height. They showed up to their appointments on time and helped us match our existing quartz counters exactly. The trades they came to measure and install also showed up on time and completed all the work on time and we were extremely happy with the quality. One of the trades even went out to by a special saw which he didn't have so the job would be done perfectly. They are great to deal with and addressed all of my questions and concerns. A very professional contractor and I would highly recommend them.

Approximate cost of services:
$2,000.00
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Company Response

Hi Mike.

Good to hear you are happy with the counter tops. It was a pleasure working with you. Thanks for the opportunity.

Regards,
The Wallace Fleming Team

Marilise and Francisco from Calgary
Marilise and Francisco from Calgary
2 reviews Calgary, AB
10/10

Basement renovation

Our basement renovation experience with Wallace Fleming was really great. They were professional from start to finish, and understood that it was important to us to stick to the agreed budget and timeline.

At the planning stage Vaughan and Brent were very responsive to our ideas while being clear about what would be involved in each step.

Our project was managed by Jorme, who was very easy to deal with and kept on top of every detail. He also worked really hard to make sure every part of the job met high quality standards and caused minimal disruption to the rest of our home life.

Overall, Wallace Fleming surpassed our expectations. We would definitely contact them again for future work and we would thoroughly recommend the company.

Approximate cost of services:
$25,000.00
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Company Response

Hi Marilise.

Thanks for the kind review. It was a real pleasure working with you and Francisco. As we tell all our clients, it's a good idea to understand your wants and needs in any renovation project, and communicate them to your contractor up front. This will not only help your contractor understand your expectations, but also allows you contractor to let you know what's possible and any impacts that could affect either timing or cost. Your open communication up front and throughout the project, certainly helped us to get it done quickly and at the level of quality we and you expect. Thanks for helping us help you to put your home back together after the flood. It looks great--especially that new set of stairs!

Sincerely,
Vaughan Wallace & Brent Fleming

Tara from Calgary
Tara from Calgary
1 review Calgary, AB
10/10

Bathroom Reno

We had a great experience with Wallace Fleming. We worked with Vaughan Wallace to start with during the design phase and he was very helpful and got us off to a good start.

The remainder of the project was managed by Jorme Barnsley who was fantastic. He was very polite, always on time and anytime I had a question via email or phone call, he was very quick to not only respond, but resolve any issue that came up.

We would recommend this company to anyone who wants to renovate any part of their home. Everyone we encountered throughout the project was great to work with, honest and above all professional. We couldn't be happier with the finished product!

Approximate cost of services:
$20,000.00
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Company Response

Hi Tara.

Thanks a lot for the review! It was a pleasure working you and we're pleased you are happy with the final product. It really is a beautiful space.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Wallace Fleming & Associates

Craftsmanship – Quality – Peace of Mind: Wallace Fleming Design & Renovate With over 20 years experience, Wallace Fleming is honoured to once again be awarded HomeStars’ “Best of” for 2016. As your Calgary-based home fenovator we are committed to providing you quality & service from project conception through completion. ...
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