Imperial Roofs

Roofing
Toronto ON M9L 1N2
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Imperial Roofs
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Reviews for Imperial Roofs

Average customer rating:
9.9 10 (248 reviews)

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Pat a.
Pat a.
3 reviews Vaughan, ON
10/10

New shingles

We have one of the larger roofs in Woodbridge so the job was quoted by everyone that it would take 2 days. Stephan from Imperial sounded and was the most professional. Very knowledgeable. The workers were professional and clean. Any small odds and ends after the job was done, Stephan returned our calls prompltly and came by within a day. Highly recommend Imperial Roofs.

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the kind words it's very much appreciated. You do have one of the biggest roofs in the area. We did it in 1-1/2 days!!!

Keith from Old Toronto
Keith from Old Toronto
1 review Toronto, ON
8/10

Roof replacement (house)

Excellent service from Stephan and his team. The quote was thorough. He paid attention to details. The job ran smoothly, clean-up was comprehensive, and we got photos afterwards. Later he followed up on some issues quickly and helpfully. Friendly, knowledgeable, do what they say they'll do. Highly recommended. Would happily use again.

Approximate cost of services:
$5,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks for you nice review. I believe service goes a long way as I'm a consumer as well.

Vicky S.
Vicky S.
1 review Vaughan, ON
10/10

Roof Replacement

Imperial Roofs was recommended by two neighbours. George was very knowledgeable and gave me a very competitive quote. The job was completed in one day including removal of the bin.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Vicky, thanks for the review. Thanks for mentioning George's aptitude towards his work I'm sure he'll appreciate it. Also please thank your neighbors for having referred us to you.

Angela V.
Angela V.
7 reviews Toronto, ON
10/10

Roof, soffit, fascia, eaves and siding

Excellent team. Impeccable workmanship and pride in work. Also best quote. I would definitely use them again and highly recommend them to everyone.

Approximate cost of services:
$21,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Angela and Mike,
Thank you so much for the kind words. I can't believe how much your house was transformed with the new roof and all new siding and gutters soffit and facia. Your house looks amazing now congratulation on your makeover.

Susan
Susan
3 reviews Toronto, ON
10/10

Gutter and eavestroughs

Excellent service! The team arrived promptly, they gave good advice and did a thorough job with the installation and clean-up!

Approximate cost of services:
$2,500.00
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Company Response

Hi Susan thanks for the kind words. We appreciate all reviews especially the ones related to gutters and our aluminum services.

Matthew
Matthew
14 reviews Toronto, ON
10/10

Re-roofing of two semi-detached houses

Imperial Roofs did an excellent job - they were punctual, courteous, did a great job in record time and left a clean job site behind upon completion. Couldn't be any happier.

Approximate cost of services:
$10,000.00
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Company Response

Thanks Matthew we really appreciate the review. Almost everyone we deal with gets the same service but only a few take the time to write a review!!

C &.
C &.
2 reviews Mississauga, ON
10/10

Eavestrough Replacenent

Stephan and his team are very reliable and trustworthy, always arriving on schedule. They did such a fine job on our roof a year ago that we brought them back to do our eavestroughs recently. Their work is excellent and they take pride in doing a good job. Our new eavestroughs look amazing and are very well installed. The workers also cleaned up after themselves and left no garbage behind. We have nothing but good things to say about Imperial Roofing!

Approximate cost of services:
$2,600.00
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Company Response

I'm so happy when we have repeat customers. It really embodies everything that I strive to establish with our customers....TRUST!!!

Vicky K.
Vicky K.
1 review Toronto, ON
10/10

Roof replacement

We had to replace our roof urgently and got 3 quotes for it. Out of the 3 we liked Imperial Roofing the most and haven't regretted it. I've found them through our neighbourhood's FB site where they were strongly recommended. Our experience has been very positive. They were honest, friendly and professional, not to mention the price which was a lot better than some other well-advertised companies and we weren't pressured into any unnecessary work or upgrade. The schedule took even less time than originally planned and they cleaned up the backyard nicely afterwards. All in all, we are very happy with the results and our warranty.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for writing such a positive review about our services and honesty towards what actually needs to be done and our fair pricing.

Miti C.
Miti C.
1 review Vaughan, ON
10/10

Reroofing

We had our roof recently replaced, and are very pleased with the quality of work. Choosing a roofer was scary to us because having a poor job would be devastating as quality is critical to us. Stephan was very courteous and informative. He came in person to ensure what we required, and what they would provide was fully understood and agreed to. From start to finish it was an easy process.Our roof and eaves look amazing and all this was done within two days with no mess. The service and product warranty are also peace of mind. Thanks!

Approximate cost of services:
$5,300.00
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Company Response

Thanks for the review it's much appreciated. Our new clients are always looking for good information to make the right decisions.

rubysshoes in Etobicoke, Ontario Canada M9A1W6
rubysshoes in Etobicoke, Ontario Canada M9A1W6
1 review Richmond Hill, ON
10/10

Partial Roof Replacement and Dryer Hookup

I was referred to Imperial Roofing from a community neighbour. I reached out to Stephan in the summer who promptly returned my calls and/ or responded to my text messages.

I had my roof replaced in July 2009 (by a substandard roofing company - NOT Imperial), but being ignorant on what questions to ask, I had no idea that a rain/ ice shield needs to be applied beneath the shingles - at least 3' up from the eaves. Following the ice storm in December 2013, with the spring thaw in March 2014, I had a massive leak - which the insurance company denied because my "roof failed to meet building code". My roofing issues were later compounded by the poor ventilation/ insulation problems and the fact that the builder (some 12 years ago) decided to vent my dryer on a straight up and down vertical though my roof deck. Unfortunately, the builder cut corners and dryer pipe stopped short 12-18" from the top of the roof deck.

I spoke with Stephan about my roofing concerns. He assured me that he had handled situations like mine in the past. Stephan and his crew provided a first-rate job. They refaced the north and west facades - those which get the most snow. They applied 6-9' of rain/ ice shield, installed a maximum air vent and hooked up my dryer vent by cutting a hole in the plywood and entering into my attic cavity from the outside.

Mike Mattarocci was in charge of the dryer vent hookup - undoubtedly the trickiest part of the job. His service, knowledge and expertise is topnotch! He went above and beyond the call of duty- removing the old insulation around the pipe and re-insulating the entire pipe - as opposed to simply the 12-18" extension. At my request, he even applied some extra rain/ ice shield to further seal off the hole that had been cut into the plywood. Mike and his crew arrived at my home in a timely manner and cleaned up at the end of the day.

If you want a roofing company who knows what they are doing, who are professional, respectful and don't inflate their prices - then I highly recommend Imperial Roofing!

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your amazing review. It's nice to see someone who really appreciates the fact that my employees are just as dedicated to my operation as I am. Without my dedicated staff I'm nothing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Imperial Roofs

Imperial Roofs were awarded the Vaughan Citizen Readers Choice Award in 2011

In 1968 our founder started Cel Marchildon Roofing, which has grown into the company we have today. Through commitment to excellence in our workmanship and materials we have built our reputation of TOTAL CUSTOMER SATISFACTION by providing our customers with the BEST ROOFING SYSTEM that will accommodate their needs and budget. We will provide you, our valued customer, with a detailed assessment that will outline the specific requirements for your home.

Our expert staff is committed to providing you with the BEST ROOFING EXPERIENCE available in the GTA. All workers are covered by WORKERS COMPENSATION. Our company is fully LICENSED AND INSURED to provide you with a WORRY FREE ROOFING EXPERIENCE. We DO NOT USE ROOFING SUB-CONTRACTORS. All work is performed by our expert employees.

This may or may not be your first time purchasing a new roof, however we would like to outline some of the key factors in our operating process:

Provide a copy of our Insurance Certificate
Provide a copy of Workplace Insurance Safety Board Certificate upon request
Provide a copy of our Operating License
Protect your home and surrounding area from falling debris
Tear off all old shingles to the roof deck
Inspect the wood deck for rotting and warping areas
Install eave protection to all insulated eaves
Install name brand shingles with your choice 25 years to limited lifetime guarantee
Install proper ventilation to the roof (1sq ft for every 300 sq ft of attic floor area)
Install new metal flashing where needed or refurbish to “new” standards
Install closed valleys with aluminum underneath to ensure maximum protection
Full property clean up using magnetic sweeps and trailers to ensure no driveway damage
All employees are Fall Safety accredited and Crew Chief First Aid and CPR trained

Services We Provide:
*Asphalt Shingle Replacement
*Gutters, Soffit & Fascia
*Siding - Vinyl, Aluminum
*Leaf Screen for Eavestroughs
*Rooftop Snow & Ice Dam Removal
*Roof Repairs
*Roof Evaluations
*Cedar Shakes
*Slate Roofs
*Insurance Claims
*Flat Roofs
*Ventilation Upgrades

CATEGORIES
Roofing, Gutters & Eavestroughs, and Siding
SERVICES
Residential Re-Roofing and aluminum services gutters soffit, fascia and siding.
BRANDS
IKO, CertainTeed,Owens Corning,GAF,BP,Gentek,Royal Aluminum,Alu-rex
SPECIALITIES
Residential re-roofing specialist. Residential aluminum services. Gutters,soffit,facia, and siding.
WEBSITE
https://www.imperialroofs.com
YEAR ESTABLISHED
1968
NUMBER OF EMPLOYEES
9
PAYMENT METHOD
Cash or Cheque Credit Card
LICENSES
Toronto #T85-3592020, Mississauga #2010 007966
MEMBERSHIPS
BBB, HomeStars, Owens Corning certified,IKO Certified Installer, Velux Skylights Certified Installer
LIABILITY INSURANCE
Yes
DIPLOMAS
IKO Shield PRO Plus, Building Products of Canada Corp, Lomanco - Concepts and Design of Attic Ventil
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 10 years workmanship & manufacturers warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.