Imperial Roofs

Roofing
Toronto ON M9L 1N2
Write a Review
Write a Review


HomeStars
Roofing
Imperial Roofs
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Imperial Roofs

Average customer rating:
9.9 10 (248 reviews)

Sort by

C B.
C B.
1 review Richmond Hill, ON
10/10

roof replacement

Mike, Stefan and the entire crew were very professional and did an outstanding job on the replacement of our roof. We would highly recommend Imperial Roofs. From the roof removal, roof replacement and cleanup, everyone was great to deal with and very friendly. Thank you Imperial Roofs for doing a great job on our home!

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thank you so much for the kind words we appreciate that you took time out of your busy life to write a review for us. See you in a few weeks again when we do your neighbour thanks again!!

Martin S.
Martin S.
1 review Brampton, ON
10/10

roof

Absolutely professional and very clean work performed. Sales rep Mike was very keen on explaining to me the steps involved, also to sharing code requirement for venting and upgraded my system to exceed and allow for proper a functioning system. Install crew foreman Andre was very professional as well showing me the different stages of the install and what extra precautions were taken to give me a good sense of trust and allowing me to feel my monetary investment were in good hands as a long term investment. Upon completion clean-up was amazing, lawn furniture returned , magnetic brooms were used to scour property and proper tarping used to protect from any kind of damage. It is within personal experience with Imperial I highly recommend any and all to give them a call.
Regards,
Martin Samaroo

Approximate cost of services:
$5,220.00
Was this review helpful?
Company Response

Wow! Wow! Wow! Thanks Marti for mentioning all the parts of my amazing team that make these jobs happen for me. Without all these workers taking my business as serious as they do I would be in big trouble! Thanks a million!!

Peter J from Markham
Peter J from Markham
3 reviews Markham, ON
10/10

GO WITH A REPUTABLE ROOFER

Imperial was my forth estimate and was almost double the proposed cost of the others who would not provide proof of Fall Arrest training, insurance and WSIB coverages unless I agree to allowing them to work on my shingles. Imperial was upfront and honest with their estimate. I work in the construction industry and was happy with Imperial's estimate. The workers arrived on time, covered the areas of the property with tarp, had approximately 5 to 6 workers on site who worked efficiently under a capable crew leader. Rain was scheduled for around 4 pm that day, but the crew completed the job well before that. I tipped the last worker to leave my property and asked him to share it with his colleagues. The service after the work was completed was performed by the owner, Stephan who arrived to remove a couple of plastic shingle strips which were exposed. I have recommended Imperial to people who were looking for a reputable roofer and will continue to recommend Imperial for as long as I am around.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you Peter for the great review it encapsulate everything that we try to strive for and do for our customers.
The reason why most companies will not provide the paperwork upfront is because they actually do not have any of the certifications and or clearance certificate from the WSIB. Most of these companies do not pay their bills therefore are substantially cheaper while still making more money than us !!!

H
H
6 reviews Brampton, ON
10/10

Roofing and Gutters

The team arrived on time, did a fantastic job on the roof and they made sure they cleaned up afterwards. Each crew member knew their tasks which made them complete their work quickly and effeciently.

Approximate cost of services:
$5,500.00
Was this review helpful?
Company Response

Thank you so much for the kind words about our services. Also many thanks from me and the boys in regards to the fantastic food you provided us. That kind of hospitality is really found any more.

Private User
Private User
1 review Brampton, ON
10/10

Shingles Replaced

They showed up on time and completed the job in a timely fashion. Job site was left in great condition. Compared to other roofing companies that also done work on our street I would rate Imperial Roofing the best by far...

Approximate cost of services:
$3,750.00
Was this review helpful?
Company Response

Thanks for the kind words. We appreciate it that you took time out of your day to write this little review for us. Let me assure you we tried to be the cleanest roofers in the GTA. There's no excuse for being messy!!

Private User
Private User
Private User reviews Toronto, ON
10/10

Roof repair

Thank you to Imperial Roofs for a job well done! Ryan was extremely professional with us every step of the way. He made a home visit and walked us through the various shingle product samples and repair details. Stefan made things so easy for us. Imperial Roofs are a well oil machine - reliable and efficient. My husband and I are very happy with the work...feeling safe and protected under our new roof. We have already referred your services to our family and friends. Thanks again for everything!!

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thanks for the nice review. We try to make our customers feel that they are in good hands from the estimate to the crew and final product! I also want to thank we employees as without them my company wouldn't be so efficient!!

Sergio
Sergio
1 review Oakville, ON
10/10

Shingle repair

I had several damaged and missing shingles from high winds on my 7 year old roof installed by original home builder. I called mid-day on a Wednesday and Jon was completed afternoon the next day. Price was very reasonable. I put off getting quotes from anyone for 2 weeks thinking it would be hard to get someone to fix only a few shingles but was pleasantly surprised at how easy the process was. I would recommend to friends and family for sure.

Approximate cost of services:
$220.00
Was this review helpful?
Company Response

Thank you so much for the review we always try to help if we can especially in an emergency as we are all consumers and love it when we get great service.

Richard in Maple
Richard in Maple
6 reviews Vaughan, ON
10/10

Roof Repair

I noticed some missing shingles on my roof and called around to get it repaired.

Stephan was the only one that was willing to give an upfront quote (180 + tax) after he looked at google earth view of the roof to make sure it is not a complex slope.

Rain was coming on the forecast and I needed it done fast to prevent further damage. Stephan was able to arrange for it to be done next day.

The work was done quickly and professionally. Pictures were given and I was really glad I called because the damaged shingles was worse than I anticipated. Thanks to Stephan, the roof got repaired just in time for the rainy spring.

Approximate cost of services:
$180.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks for acknowledging the efficiency of our services. Hopefully you'll write another review when we do your roof later this summer!

Christine
Christine
9 reviews Vaughan, ON
10/10

Residential Roof

Imperial was awesome! I had called 3 roofers; 2 called back and only Imperial showed up the date and time that they had promised. They provided a free, competitive quote. They provided a tarp for the area of my roof that was the most challenged because it was too early in the season to do the job. As soon as the weather was warm enough, they called to do the job (a month before we expected!) They arrived when they said they would and the job was completed when they said it would be. There was a full crew with safety harnesses and hard hats on. My neighbour came over to tell me how impressed she was with their clean up. The entire area was as clean as it was before they started. Highly recommend Imperial!

Approximate cost of services:
$5,200.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Christine thank you so much for the great review it is much appreciated. Your review described exactly what we try to do for our clients provide them with a great roofing experience that all the while is safe and efficient.

saif
saif
1 review Brampton, ON
8/10

Roof shingles replacement

Great bunch of people finished the work in one day and cleaned up nicely. Would recommend them highly

Approximate cost of services:
$6,700.00
Was this review helpful?
Company Response

Thanks for the kind words

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Imperial Roofs

Imperial Roofs were awarded the Vaughan Citizen Readers Choice Award in 2011

In 1968 our founder started Cel Marchildon Roofing, which has grown into the company we have today. Through commitment to excellence in our workmanship and materials we have built our reputation of TOTAL CUSTOMER SATISFACTION by providing our customers with the BEST ROOFING SYSTEM that will accommodate their needs and budget. We will provide you, our valued customer, with a detailed assessment that will outline the specific requirements for your home.

Our expert staff is committed to providing you with the BEST ROOFING EXPERIENCE available in the GTA. All workers are covered by WORKERS COMPENSATION. Our company is fully LICENSED AND INSURED to provide you with a WORRY FREE ROOFING EXPERIENCE. We DO NOT USE ROOFING SUB-CONTRACTORS. All work is performed by our expert employees.

This may or may not be your first time purchasing a new roof, however we would like to outline some of the key factors in our operating process:

Provide a copy of our Insurance Certificate
Provide a copy of Workplace Insurance Safety Board Certificate upon request
Provide a copy of our Operating License
Protect your home and surrounding area from falling debris
Tear off all old shingles to the roof deck
Inspect the wood deck for rotting and warping areas
Install eave protection to all insulated eaves
Install name brand shingles with your choice 25 years to limited lifetime guarantee
Install proper ventilation to the roof (1sq ft for every 300 sq ft of attic floor area)
Install new metal flashing where needed or refurbish to “new” standards
Install closed valleys with aluminum underneath to ensure maximum protection
Full property clean up using magnetic sweeps and trailers to ensure no driveway damage
All employees are Fall Safety accredited and Crew Chief First Aid and CPR trained

Services We Provide:
*Asphalt Shingle Replacement
*Gutters, Soffit & Fascia
*Siding - Vinyl, Aluminum
*Leaf Screen for Eavestroughs
*Rooftop Snow & Ice Dam Removal
*Roof Repairs
*Roof Evaluations
*Cedar Shakes
*Slate Roofs
*Insurance Claims
*Flat Roofs
*Ventilation Upgrades

CATEGORIES
Roofing, Gutters & Eavestroughs, and Siding
SERVICES
Residential Re-Roofing and aluminum services gutters soffit, fascia and siding.
BRANDS
IKO, CertainTeed,Owens Corning,GAF,BP,Gentek,Royal Aluminum,Alu-rex
SPECIALITIES
Residential re-roofing specialist. Residential aluminum services. Gutters,soffit,facia, and siding.
WEBSITE
https://www.imperialroofs.com
YEAR ESTABLISHED
1968
NUMBER OF EMPLOYEES
9
PAYMENT METHOD
Cash or Cheque Credit Card
LICENSES
Toronto #T85-3592020, Mississauga #2010 007966
MEMBERSHIPS
BBB, HomeStars, Owens Corning certified,IKO Certified Installer, Velux Skylights Certified Installer
LIABILITY INSURANCE
Yes
DIPLOMAS
IKO Shield PRO Plus, Building Products of Canada Corp, Lomanco - Concepts and Design of Attic Ventil
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 10 years workmanship & manufacturers warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.