Edmonton Emergency Plumbing And Drain Cleaning

Drain Services
Edmonton AB T6E 2A7
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Drain Services
Edmonton Emergency Plumbing And Drain Cleaning
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85%

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Reviews by rating (past 12 months)
Best of 2018 winner 2 timesBest of 2018winner 2 times

Reviews for Edmonton Emergency Plumbing And Drain Cleaning

Average customer rating:
9.4 10 (38 reviews)

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Brenda
Brenda
1 review Edmonton, AB
10/10

Drain cleaning

Kitchen drain hot water jetting...the process took a bit of time. Drain cleaned and working at the end of this.

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Company Response

This was a mature property with galvanized steel plumbing. Customer had another company out to auger line but they were unsuccessful and recommended jetting. Very tidy house and owner was particularly concerned about cleanliness ~ we don't like to make a mess because then our staff get dirty and they don't like that either. Thanks for calling us ?

pyramidpropertiesltd
pyramidpropertiesltd
1 review Edmonton, AB
8/10

plumbing emergency

I've been using Edmonton emergency plumbing for years now to take care of my larger and emergency plumbing issue on my revenue properties. Rick is alway lighting fast to respond and the service is excellent. When I follow up with tenants on how the service call when, it has always been positive. Thanks again Rick for your great work over the years.

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Company Response

We've worked with a number of property owners from outside the Edmonton area who rely on us to look after their tenants when there's an emergency. Our staff takes their responsibilities seriously, which is why many of them have used us for several years now.

Marcelo
Marcelo
1 review Edmonton, AB
10/10

Emergency sewage back-up

Quick to respond, knowledgeable diagnosis, right tools for the job. Professional and respectful service. Problem was resolved within 1 hour and 30 min. I strongly recommend this company!

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Company Response

Thanks for taking the time to let others know you got good service. One of the things we appreciate about our on-site staff is their dedication to achieving the best results possible for our customers.

Mike
Mike
1 review Edmonton, AB
10/10

Backwater Valve install and Sewer Line Replacement

After a sewer backup into my basement, I had the line augured by Rick of Edmonton Emergency Plumbing and Drain Cleaning to help in removing the standing water, and get it flowing away again after removal of tree roots in the city sewer that lead to the backup. In this situation the service was great and friendly, and helped make a rather unpleasant day slightly less to.

Upon further inspection by the City of Edmonton, the sewer line to my house was no-Corrode, so I decided to have the sewer line replaced along with a backwater valve installation. I approached a few different companies, and the quote provided by Brett of Edmonton Emergency Plumbing and Drain Cleaning was very similar to the others, however given the very friendly service I have had from both Rick and Brett I decided to go with them. Brett made certain to mention the rebate program from the City of Edmonton regarding backwater valves prior to offering a quote.

The work done (coring out of old no-corrode with new ABS), as well as the backwater valve was done efficiently and very well, and my house was kept as clean as possible. It readily passed inspection, and was eligible for the rebate.

A few months later I was experiencing slow draining, and Rick came out when he was able to inspect the backwater valve. After calling the City of Edmonton and having the line scoped and augured, it was again determined to be tree roots in the city sewer. Although the work done by Brett did not cause this, Rick made sure to come out and inspect and get information from the guys who worked on my house.

I highly recommend the work done by Edmonton Emergency Plumbing and Drain Cleaning; the work done is great, the service is friendly and they stand by it.

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Company Response

This was a nice cozy property in a mature neighborhood, with lots of potential. Thank you for being patient and supportive while we were digging up your basement. Have a great summer.

crystalbeveridge
crystalbeveridge
1 review Sherwood Park, AB
10/10

Emergency service

We have used this company several times in the past 18 months. They are prompt to reply, straightforward with their quotes and
efficient with time while on the site. I would not hesitate to use their services again and have already recommended them to friends and fellow property managers/ landlords who need reliable, fast and fair plumbing work & hot water tank service.

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Company Response

We are fortunate to work with several independent property managers and owners. Real estate is an excellent route to generate passive income and build wealth, but you need to have a reliable team to protect and maintain your investment. Thank you for giving us the opportunity to work with you.

Rcarriere
Rcarriere
1 review Edmonton, AB
10/10

Clogged sewer

Needed to have the sewer cleared of the blockage that ended up being in the city property. Should have called the 1st and saved 495 bucks.

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Company Response

The reality of this kind of situation is there is no way of knowing where a line is plugged and/or what was causing it without dispatching service.

The City of Edmonton has their own guidelines regarding what does or does not qualify as their responsibility, and is dependent on multiple factors of which location is only one.

It's important to recognize the City of Edmonton does not guarantee free service, as location is only one factor they take into consideration. We advise anyone calling to ask about their potential responsibility for service charges.

Thank you for taking the time to provide input regarding your experience.

Jerry Brodt from Edmonton
Jerry Brodt from Edmonton
3 reviews Edmonton, AB
10/10

Bathroom Manifold fixed from another plumbing companies mistake

Fixed another companies issue and did a great job on time and professional. Will use them again in the future. Thanks Brett you do great work and are a helpful and knowledgeable person.

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Company Response

Brett joined our team last fall, and we appreciate the work he does too. We particularly like the positive way he interacts with customers ~ he is respectful and the quality of his work matters to him.

Gail Smith in Edmonton
Gail Smith in Edmonton
1 review Edmonton, AB
10/10

Clogged drain from washing machine

The drain was not clearing the water from the washing machine and overflowing the pipe. Rick took the time to flush the line and auger in order to get the water flowing again. He was friendly and efficient and, even though I said I would clean up, he wiped up the mess. So thankful to have the drain working again:)

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Company Response

All of our employees care about what they do, and want to leave a good impression. Rick would love to take credit for this, but it's Brett Kingstree that looked after your property ~ we'll be sure to let him know you appreciated his efforts.

m.schoenhardt in Edmonton
m.schoenhardt in Edmonton
1 review Edmonton, AB
10/10

Sewer Backup & Drain Investigation

After a sewer backup on labour day weekend, I gave Rick a call after finding his company on HomeStars. Explained what had happened, and was instantly impressed that he suggested I waited until after the weekend to have him come look when it would've been easy to make a quick buck. This was a major positive right off the bat.

When he and his coworker got to the house, they diagnosed the problem and allowed me to watch as the work was happening so I could learn with them. They spent probably 2 hours with me investigating the problems, running a camera through the pipes and augering as well.

Very satisfied with not only the work but the professionalism. Would definitely recommend Rick for anyone going forward.

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Company Response

So glad you were pleased with our service ~ all of our staff want to go home at the end of the day knowing they make good choices on the job, and achieve good results for themselves and their customers.

kent in Edmonton
kent in Edmonton
1 review Edmonton, AB
10/10

Plugged line under concrete floor

After spending a few days trying to get a kitchen sink draining properly I narrowed down the issue and knew it had to be in the main line under my concrete basement floor. I phoned Edmonton Emergency Plumbing and he was able to fit me in the next day which was great. They showed up and confirmed the blockage in the main line. They augured my main line under the floor for about an hour and managed to clear it right up. In all a couple people spent about 2 hours travelling and working on it and the price was very reasonable. I had visions of an inflated bill and was more than happy with the charges. I would recommend them to anyone.

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Company Response

We've all had to hire professionals to help us with things ~ cars, shingles, building a garage, etc. For us, it always reinforces that the way we want to be treated is the way we should also treat others. The days of getting something fixed for $50 are long gone, but we still want everyone that works for us to make fair pricing a priority.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Edmonton Emergency Plumbing And Drain Cleaning

Great results. Guaranteed work. Realistic pricing. We know how difficult it is to find someone good when you need help. We've actually gotten emergency calls from the Dean of Trades at NAIT and the Premier of Alberta (they were both fabulous customers, by the way) Plumbing, heating and drain cleaning ...
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