Out Of This World Home Services

Formerly DS Plumbing
Plumbing
20 Bexley Place, Unit 110 Ottawa ON K2H 8V8
Write a Review
Write a Review
HomeStars
Plumbing
Out Of This World Home Services
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Out Of This World Home Services

Average customer rating:
9.3 10 (296 reviews)

Sort by

Private User
Private User
Private User reviews Welland, ON
10/10

Dishwasher

We had been waiting for two months for our dishwasher to get fixed and after rumours plumbers came and said they couldn't fix it Chris from Out of the world home services finally did! Super nice guy, very professional, would definitely recommend their services!

Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
10/10

Bathroom and Dishwasher repairs

I had a duo of unfortunate events: my dining room ceiling started to drip water one day and the installer I hired from a big box home store would not install my new dishwasher because my previous dishwasher had not been installed properly by the old owners.

I tried, unsuccessfully, to hire several plumbers to come look at the bathroom but all were either too busy or told me I had to spend tens of thousands of dollars to essentially remodel the bathroom. I did not want to do this. When the dishwasher could not be installed this week, I was so frustrated that I turned to google again and found Out of this World Plumbing. I found their marketing a bit on the wild side, but decided to send a text a see what would happen, having very low expectations. Their customer service and professionalism truly impressed me from start to finish.

From the moment I texted, to when they left the job was only 2 days. Setting up the appointment was simple and efficient. Two plumbers arrived, wearing masks and immediately put on clean boot covers, I did not have to ask. They examined everything thoroughly, took their time coming up with the mist cost effective solution, gave me a quote and did the work all within a couple hours. They have saved me from doing a costly renovation, that really is not a good time for me personally, as I am undergoing cancer treatment.

I would recommend them to anyone and they will definitely be my go-to plumbers from now on-they truly live up to their name: out-of-this-world plumbing! Thank you!!

Was this review helpful?
David F
David F
0 reviews Ottawa, ON
10/10

Toilet Bowl warranty replacement

Plumber visit was 2 days earlier than originally promised and he arrived near the beginning of the appointment arrival window. Work was performed efficiently and a deficiency in the original installation corrected and worksite left clean.

Was this review helpful?
Alison in Toronto
Alison in Toronto
0 reviews Ottawa, ON
10/10

Toilet

Out of this world plumbing is professional and honest. Jacob was courteous and efficient. I highly recommend this company for any job particularly older homes. He took great care and checked all the pipes.

Was this review helpful?
Lynndads
Lynndads
1 review Ottawa, ON
10/10

Kitchen sink removal/reinstall

Jacob was great! Arrived on time, pleasant and friendly.
He MacGyvered a solution to an error made by a previous contractor.. the results were first rate.
Will use this company’s service again.

Was this review helpful?
Carl
Carl
0 reviews Ottawa, ON
10/10

Professional service

I have used Out of this World Home Services many times because of the prompt professional service.

After finishing each project the review all the plumbing in your home and make recommendation if needed.

They are the only company I would consider using.

Was this review helpful?
G Kraft
G Kraft
1 review Ottawa, ON
10/10

unclog kitchen drain

Luke was polite, thorough, very neat and very helpful. He explained the problem, possible solutions and costs in advance of doing the work. He took the initiative to add a valve to make any follow-up work easier for the next plumber to do. He spent extra time to make sure we were happy with the results. He was polite and cheerful. When he left you would never know there had been anyone in the kitchen doing repairs. Very impressed and very satisfied with the work done.

Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
7/10

Fixed leaking sink

Jacob was very friendly and polite. He took time to thoroughly explain the problems as well as the work he did on both our kitchen and basement sinks. Thank you!

Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
10/10

Plumbing services

Out Of This World Home Services provided the best customer service I have ever experienced. They went above and beyond to help figure out our plumbing problem. I would recommend them every time!

Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
9/10

Great service on a tricky job

I called OOTW to investigate my house's spiking water usage. It's a head-scratcher that will need follow-up, but I couldn't be happier with the service I've received so far. Of added peace of mind is that they bill per job, not per hour--no surprise bills--and they'll be in touch with next steps. Crispin was experienced, courteous, basically knew what the likely problem was right away, and great with pets. Reccommended.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Out Of This World Home Services

Out of This World Home Services is a family owned company offering award winning residential plumbing and water treatment and drain cleaning services to the Ottawa and surrounding area. We look forward to offering HVAC, electrical, and other home services in the near future. We believe in offering our clients ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Plumbing pros in Ottawa?