YR Pools and Construction

Formerly York Region Hottubs and Leisure
Swimming Pools, Spas & Hot Tubs
Richmond Hill ON
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Reviews for YR Pools and Construction

Average customer rating:
9.7 10 (72 reviews)

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Robyn in Toronto
Robyn in Toronto
1 review Markham, ON
10/10

Pool Installation

We used YR Pool to install a fiberglass pool in our backyard. We contacted Elliott and he set up an appointment to meet the following week. We gave our vision to Elliott of what we wanted our pool to look like and he and his staff created exactly what we wanted. Elliott and his team worked tirelessly on our pool to ensure it was installed properly. Unfortunately, we ordered our pool as Covid hit, but, as soon as restrictions were lifted the installation process began and we love our pool. I would recommend Elliott and YR Pools to anyone looking to install a pool. Elliott, thank you again for bringing our vision to life! Book them now, you won't be disappointed.

Approximate cost of services:
$100,000.00
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Company Response

Thank you Robyn and Norm you guys are fantastic to work for hope you enjoy many years of the pool and glad we made it all come true thank you again for everything

Zeljko in Toronto
Zeljko in Toronto
1 review Kitchener, ON
10/10

In ground pool

We were looking to build pool at our backyard for two years and I called all local companies in KW , Cambridge, Guelph.....
They sent their representatives to meet with me and after they see that our backyard is not really big and that distances between houses is I believe less than 10 feet and as we have walkout basement and concrete stairs on side all of them told me that is not possible to build
My wife was so unhappy and I keep calling Toronto area until I contact YR Pools ,they said yes we will come to take a look.
In few days I met with Eliot and he said no problem we will do it next year ( it was the end of summer) and they were finishing other projects
After 1 st meeting everything went smooth and professional. We applied for permit, put down deposit and waited for May to come
When they started I was thinking that will be a lot of dirt and mess around the house and my wife noticed that when they're done for the day they clean around the house.
In less than a 3 weeks we have our pool and landscaping done.
YR employees has been visited us few times after that work was done and gave us instructions how to maintain pool.
No charge for those visits as well no charge when we had technician to check that is no leak at the pump .
What impressed me is communicating before we start when they build pool and after job was done
I am happy to share our experience and I would love to say thank you one more time to Eliot and his team for everything they did for my wife and our family

We run two businesses and

Approximate cost of services:
$100,000.00
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Larry in Scarborough
Larry in Scarborough
0 reviews Mississauga, ON
10/10

New Hayward Pool Pump

Huge thanks to YR Pools and construction for their super quick service today. I contacted Elliot early in the morning requesting a new pool pump as mine broke last night! Not only did they have a brand new Hayward installed by 1 pm the same day, but their prices including installation was about $400 cheaper than others. Elliot was extremely punctual and professional; he answered all my questions and provided sound recommendations. I highly recommend their services!

Approximate cost of services:
$850.00
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Company Response

Hey Larry the pleasure is ours thank you for the business and future contact

Elliot

Sue
Sue
1 review Toronto, ON
10/10

Fiberglass Pool installation & cover

Elliot and his team are THE best pool and construction company to work with. Elliot is a very professional and genuine person who truly cares for his clients and will go out of his way to get the job done properly and in a timely fashion. It was a pleasure working with Elliot, Sean and Peggy and the rest of the team - truly amazing and hardworking people! We absolutely love our pool and grateful to Elliot for making it happen when other companies were being dishonest with us. We were provided with superior work and service for our pool installation. Thank you so much, Elliott!!!

Approximate cost of services:
$85,000.00
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Company Response

Thank you so much for the kind words you guys are great hope everyone is great and enjoying the pool

Jeff in Mississauga
Jeff in Mississauga
3 reviews Mississauga, ON
10/10

Fibreglass Pool Installation

I originally wanted to post pictures right away but I figured that waiting a full year to write a review might be more meaningful.

To start Ive learned pools arent easy. Even worse with the pandemic. We were very ready for many of the supply chain issues that hit us during our pool construction which occurred during the multitude of lockdowns. While much of it was not the fault of YRP, Will, Sean, and Elliot were very communicative to set expectations, and re-set where necessary.

THE PLANNING: We went with a pool design of our own. We did not want a pool that filled our backyard as we also install an ice rink in the winter. The team was quick to accommodate and gave several fibreglass options that really helped us to nail the look we needed. I had also done a lot of research myself and again, the YRP team was there to give me the appropriate level of detail to make the correct decisions.

Things to consider:
- If possible, consider lighting. Its just so important to the look and if you try to do it after, its going to look very un-integrated. The lighting specifically for us was retaining wall lights as well as well as lamps around key walking areas. The hanging lights on the fence were an afterthought that we very much enjoy.
- We added a water feature which we love. At full blast, its a bit loud, but its water.
- Go with not-so-white stone if you can. Lighter stone does appear to wear a bit more due to mother nature.
- Dont try and cheap out on the equipment. Oversize your heater if you can and get a robot!!!

THE EXECUTION: The YRP team were onsite almost every day as promised. Tesu and his team were working almost non-stop and were always clear about when they were coming and going. Workers never appeared to be slacking off and were very respectful to us and our neighbours.

Noteworthy items:
- I will admit, its a bit scary when a huge pool is hanging with a crane over your house. No homes were damaged during construction
- YRP used a series of French drains which have done a good job of ensuring that water doesnt pool. The retaining walls are also moving water properly.
- Electrical and gas work are very well done. Nothing appears to be messy and is very well hidden.
- Pool school team is very patient and accommodating to our questions and concerns.

THE NOW: A year later and we still love our pool. We added a small firepit that helps us to add the ambiance we wanted. Note: Our season did not start the way we wanted to as there was some issues with our heater, which YRP had repaired after it was reported (in just 3 business days).

Additional Perspectives:
- Really take the time to review opening/closing costs of the pool. (They did catch us off guard)
- Make sure you order your winter cover EARLY.
- Good patio furniture is expensive but worth it.
- Make sure you know the zones around your property (We required a variance application which set us behind 1 month).
- Measure your gas appliance utilization. We had to call Enbridge for a larger gas pipe (no charge)

Overall I cannot say enough good things about the YRP team of Elliot, Will, Sean, and Tesu. I would highly recommend them for any pool work as their experience and advice really helped to get the project done quickly and with a high degree of quality.

Approximate cost of services:
$100,000.00
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Company Response

Hey Jeff thank you for the great review you are a pleasure to work for

Elliot

Paul S
Paul S
2 reviews Richmond Hill, ON
10/10

Pool installation repair

During the installation of our Dolphin Fiberglass pool, we identified bulging and warping of the pool walls and while the original dealer did not want to correct the issue and expressed this was “acceptable”, we contacted Dolphin Fiberglass pools and they put us in touch with Elliot and his team at YR Pools. It took Elliot’s trained eye only a few seconds from 50 feet away to see the problem and after some discussions with the dealer, Elliot was able to ensure they fixed their poor installation. Elliott’s team supervised the re-installation process and rectified the issue. We are truly grateful to the Elliott and Dolphin Fiberglass pools for maintaining high quality standards and standing by their product. We now feel confident we will enjoy our fiberglass pool for many years.

Approximate cost of services:
$100,000.00
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Company Response

Thsnk you Paul we are here for you anytime.

Citizen Aurora
Citizen Aurora
0 reviews Aurora, ON
10/10

Backyard Oasis Transformation

This review is long overdue. We first met Elliot back in 2019 to help us fix our backyard grading, water pooling issues, and maybe get a pool. We finally decided in April 2020 to only get a retaining wall, but then COVID hit. So we pulled the trigger and luckily enough, Elliot had a fiberglass kidney pool available that was perfect for our yard.

The whole experience from start to finish was pretty amazing. Elliot's customer service and attention was outstanding. Anytime we had a question or concern he would personally talk to us and take his time, we never felt rushed or a bother. Even when we discovered a leak (these things happen) and had a third party leak detection company fix it, Elliot covered the cost.

We can't thank Elliot and his crew (thanks, Tim!) enough for an amazing backyard transformation, all our friends and family love it too! It is our personal Oasis.

I've attached some pics but they never do it justice.

Approximate cost of services:
$100,000.00
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Company Response

Rhank you guys for the great review It was a pleasure to do work for you both thanks again for the referral as well .

Alan in Thornhill
Alan in Thornhill
1 review Mississauga, ON
10/10

YR Pools Were Amazing!!!

YR Pools exceeded our expectations. We were completely thrilled with the whole experience. We’ve worked with many contractors and we can honestly say they are the best of the best. And the final result is magnificent. Our friends and family are in awe of this incredible Oasis in our backyard. Elliot, Sean, and each member of the various crews were a pleasure to work with. Their customer service was great! They were collaborative, supportive, and had a great attention to detail. We have been spreading the word about YR Pools. Wishing the YR team continued success on all future projects.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Alan & Michele

Approximate cost of services:
$100,000.00
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Company Response

Hey Alan and Michele it was a please to work with you all the backyard turned out awesome, thank you for letting us make your dreams come true .

Elliot

Fadi in Toronto
Fadi in Toronto
1 review Toronto, ON
10/10

Pool

I met Elliott one year ago after I asked him to do my pool and I had so many quotations and they choose him because he promised me he will install my my pool
I like his work they are so professional I recommend this company for a lot of people I love my swimming pool thanks Elliott

Approximate cost of services:
$1.00
0 of 2 people found this review helpful.
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Company Response

Fadi we never did any work for you except we did return your deposit and then you decided you wanted it installed and then decided that you didnt want to put any money down so we cancelled your job not the other way around we did not trust you at all , we do not work your way and have to chase for money hope you got a pool installed thank you

Maryam Nivi
Maryam Nivi
1 review Ajax, ON
10/10

Pools, Spa and landscaping

Thank you Elliot for creating a beautiful back yard for us and fulfilling my wishes.
I have been living in my home for 20 years and I have talked to many contractors for having pool on my backyard. They always pointed to the problems and reasoning that it can not be done.
I have found Yrpool from Pinterest website and when I talked to Elliot regarding the problems in my backyard such as the narrow pathway between the houses, backyard elevation and many more, he found the solutions for all the problems.
He is very knowledgeable and expert in his job and has great crews to work with them. Knows a lot of people in any areas that we asked. He helped us to choose the landscaping materials, came with us to the side and purchased them all before we hit the shortage. We only dealt with him and he arranged different contractors for landscaping, jacuzzi, electricians, plumbers, …. He even showed us many places to choose our furniture, BBQ, Fire-pit and many many more. I have referred him to my friends and families and they are all happy,
Thank you Elliot for helping us to make our wishes come true.
Please see the pictures from beginning to end.
His designer created a 3D design for us and he created exactly as I was show I was shown in the picture. We signed a contract in June 2020, he started in November and it was completed by May 2021.

Approximate cost of services:
$0.00
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Company Response

Thank you for the great review you huys have been amazing to work for thank you for letting ne transform your yard

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about YR Pools and Construction

We have been in business for over 20 years selling the highest quality self cleaning hot tubs and swimming pools. We complete all aspects of landscaping construction from design to completion of projects.

www.yrpools.com

CATEGORIES
Swimming Pools, Spas & Hot Tubs
SERVICES
Pool Services Hot Tub Services Landscaping Services
BRANDS
Dolpin trilogy Viking Leisure Pools
SPECIALITIES
From Conception to Completion- We do it all!
WEBSITE
http://yrpools.com
YEAR ESTABLISHED
1999
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LICENSES
Vaughan
MEMBERSHIPS
Landscape Ontario, Pool & Hot Tub Council of Canada , BBB and Canadian Nursery Landscape Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project and product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.