The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.4 10 (381 reviews)

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Private User
Private User
Private User reviews Brampton, ON
10/10

Renovations: Staining and polishing floor and stairs, painting interior of entire house

Contracted THIG to renovate my house, and their workmen did a great job. I particularly appreciate the skill deployed to the painting.

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for the great review. It was our pleasure to work on your project and we value the feedback and will make sure our Trades learn of your great feedback on their work.

Sincerely

Merry Robertson
The Home Improvement Group
905-502-0204

Elona N
Elona N
0 reviews Toronto, ON
10/10

Bathroom and bedroom renovations

My husband and I just recently renovated the bedroom and the ensuite bathroom, and we are so happy with the results. Our sales /operations manager for this project was Les. Les came highly recommended to us a number of years ago when we worked with him on another project, and he truly lived up to the expectations. Les is very professional, efficient, knowledgeable, and helpful.
Our PM was Aldo. He and his team did a great job. Aldo did the most beautiful tile laying work, among the array of tasks involved in the project!
The best team we've ever worked with. And both Les and Aldo are so pleasant to work with.
We had to stop our renos last year due to the lockdown and strict condo rules and could only restart late summer this year. Yet, Les and The Home Improvements Group honoured their original quote to us. That shows true care and professionalism. We are already planning another project and look forward to working with Les and Aldo again.
We would highly recommend them!

Approximate cost of services:
$40,000.00
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Company Response

Hi Elona: Thank you so much on behalf of our whole Team, Les, Aldo and all the Trades that worked on your project. Thank you for the ongoing repeat business and truly look forward to working with you again soon.

Sincerely

Merry Robertson
The Home Improvement Group
905-502-0204

Private User
Private User
0 reviews Toronto, ON
10/10

Painting a plaster wall with cracks in it

The firm did a great job or painting my bedroom. It is a plaster wall and had cracks in it, many painters didn't want this job but The home improvement group did it well. This is the second job they have done in my house. I would hire them again.

Approximate cost of services:
$1,200.00
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Company Response

Thank you so much for the positive review for the work we did for you. Repeat customers are very important to us and we look forward to the next project you have to complete.

Sincerely

Merry Robertson
The Home Improvement Group
905-502-0204

Kelly in Toronto
Kelly in Toronto
2 reviews Brampton, ON
10/10

Drywall repair and painting

In two days our walls were repaired - we had picture style wainscoting. It was a disaster to remove. THIG came in and fixed what we had done attempting to remove the border. Walls were patched, sanded, painted. Other wall touch ups were completed along with some baseboard repair while waiting for plaster to dry. The service was fast and done very well. We would use THIG again for home repairs.

Approximate cost of services:
$1,150.00
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Company Response

Great to hear you were very pleased with our workmanship and timely scheduling. You were a pleasure to work with, looking forward to our next reno/painting project for you.

Have a great long weekend

Regards
Christine

Private User
Private User
Private User reviews Toronto, ON
10/10

Bedroom Closets and Basement Reno

Efficient, skilled tradespersons that go the extra mile with flawless customer service. Booking these again.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for your kind words. The Home Improvement Group prides itself in quality work, fair pricing and excellent communication.

Looking forward to work with you again on your next project big or small.

Regards
Christine

Michael
Michael
1 review Vaughan, ON
10/10

Basement and bathroom renovation.

THIG did a great job, we are very happy with the results. They transformed a partially finished mostly unusable basement space into a entertainment room with a corner home office and a bathroom. They also looked after some additional work and unforeseen problems efficiently and cost effectively.
We would recommend them to others.

Mike H.

Approximate cost of services:
$17,000.00
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Company Response

Michael, thank you for the kind words and we are very appreciative with the positive feedback. We as a Company and all our trades take pride in the work we do for all our customers.

Sincerely

Merry Robertson
Inside Sales & Customer Service
The Home Improvement Group

Private User
Private User
Private User reviews Toronto, ON
9/10

Full house painting/minor repair.

The work was of high quality, the crew and contractor were very responsive communicators, and A large and varied set of jobs were completed promptly. I've used them before and would again.

Approximate cost of services:
$13,000.00
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Company Response

Dear Valued Homeowner,

Thank you for taking the time to provide the positive feedback with the workmanship of jobs completed in your home as well as the responsiveness of our sales team. Good luck with the sale of your home and looking forward to being of service for any future projects.

Regards,

Merry Robertson
Inside Sales

Michael
Michael
1 review Toronto, ON
9/10

Laundry room and garage repair - drywall and cabinet installation

The work done by the contractor John was meticulous and thorough. He arrived each day on time; and finished each day with a clean up of the work area . Lastly Charlie from THIG and John were professional in all our interactions.
We would highly recommend them .

Approximate cost of services:
$3,000.00
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Company Response

Hi Michael:
Thank you for the great review. Both Charlie and John work extremely hard for our clients to ensure all the work requested meets the very best of our abilities to make our clients happy with the team effort from start to finish. We value all our customers and hope to hear from you again when more projects come up.

Sincerely

Merry Robertson
Inside Sales & Customer Service
The Home Improvement Group

Private User
Private User
Private User reviews Vaughan, ON
0/10

Terrible!

THIG were hired to do work for our main floor renovation. Over the course of a month we had a parade of handymen attempting to do the job of a real contractor. The tiling was crooked, the drywall work was dismal. They could not even figure out how to hang a cupboard door straight. If you need a handyman call THIG, if you need a real contractor, call someone else.

Approximate cost of services:
$10,000.00
2 of 2 people found this review helpful.
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Company Response

Good Morning Private User. I have read your review and have gone through all our projects over the past 6 months and am unable to find a project where we hung a cabinet door. We don't use handyman to hang doors or install tiles, we use skilled trades. If this was a project we did, please reach out to me and we can discuss your concerns. As the owner of The Home Improvement Group, I take pride in making sure all our customers are happy with the work we do, as well as deliver quality work. I am always reachable by phone or email. I have never shied away from a customer concern or refused to complete deficiencies.

Please feel free to contact our office anytime.

Regards
Christine
905-502-0204

Kevin in Brampton
Kevin in Brampton
0 reviews Brampton, ON
10/10

True Professionals

We had Charlie repaint a new office space we were taking over. We needed the job done very quickly with opening in a few days.

Charlie was able to get the job complete on time, checked in to let me know how things were going, with the end result being excellent. We are very happy to have worked with him and would recommend him to anyone looking for a professional, honest, hardworking company to work with.

Approximate cost of services:
$5,000.00
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Company Response

Kevin, thank you for taking the time to do a review for Charlie and our Trade. Charlie along with The Home Improvement Group work very hard to meet the needs of our Customers. We are very pleased that we were able to accommodate your painting needs on such short notice.

Once again, thank you and please let us know if we can be of further help in upcoming projects.

Merry Robertson
Customer Service
The Home Improvement Group

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is a premier "One Stop Shop" for all of your home and office renovations needs, serving Toronto and the GTA. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs. From top to bottom, front door to back door, demo to completion, we do it all!

The company was built on the foundation of doing everything right in an industry with little to no focus on customer service, quality work at an affordable price and backed by our warranty.

We provide free detailed estimates within 3 days of our visit and access to our corporate discount of 30%-50% on your finished materials.

We offer daily specials for small painting jobs or handyman work, to large renovations and additions.

We don't believe in cutting corners. Efficiency and productivity drive us, but we'll never sacrifice quality or customer service for either one. In the end, it's our goal to be your contactor for life, not just one job.

We specialize but not limited to the following:

Kitchens
Bathrooms
Basements
Home additions
Painting
Staining and Refinishing
Flooring
Electrical, Plumbing and HVAC

Not convinced we have enough renovation reviews, please check out Perfect Painter & Affinity Renovations for more reviews.

Call or email us for all your renovation needs
sales@thig.pro
905 502 0204

CATEGORIES
General Contractors, Tile & Stone Contractors, Trim and Moldings, Paint & Wallpaper Contractors, Plastering, Plumbing, Renovation Advisors, Sunrooms, Solariums & Greenhouses, Surveyors, Kitchen Planning & Renovation, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Building Supplies and Hardware, Historical Restoration, Drywall Contractors, Architects, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, Home Additions, Handyman Services, Framing, Floor Laying & Refinishing, Excavation, Electricians, Drafting Service, Demolition, Carpenters, Builders, Bathroom Renovation, and Basement Renovation
PRODUCTS
Interior Painting ,Exterior Painting, Residential Painting and Commercial Painting, Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in providing you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basements ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thig.pro
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
20
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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