Gienow Renovations

Formerly Gienow Windows and Doors
Windows & Doors Installation & Service
7140-40 Street SE Calgary AB T2C 2B6
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75%

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Reviews for Gienow Renovations

Average customer rating:
8.8 10 (153 reviews)

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micar45
micar45
3 reviews Calgary, AB
10/10

kitchen window

Installation was as per the contract date. the installers were a bit early..which suites me fine. the window fit perfectly, Casey and his helper did an excellend job. They made sure to clean up everything when they were done and I have some health issues and they were kind enough to hang my wooden blind which is very heavy. I was going to do it myself and they said they would take care of it.I have other windows to do and hope to get them done in the spring and will for sure use Gienow and ask for Casey and his helper again. Great experience and I had no headaches. the accounting let me know when they put through the balance I owed and we are done for now. Cant wait to get the rest of my windows.thanks Gienow for a job WELL DONE!!

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Company Response

Thanks for the kind words. It is always nice to hear about a job well done. We have already passed on your feedback to Casey and crew. Thank you for choosing Gienow Renovations. Looking forward to working with you again soon!

Neglected customer  in Calgary
Neglected customer in Calgary
1 review Calgary, AB
10/10

Very professional, hardworking crew

We replaced the windows for almost entire house; 15 windows and 2 doors with Gienow.
Alex Kuz'min and his crew Tony & Max were polite and very professional.
They showed up on time, and worked incredibly hard for long hours everyday.
They were experienced, very skilled and were careful in small details.
We are very happy with their work, and the new windows and doors.
House is much warmer and quieter. We would recommend Gienow windows to anyone, in fact, we already did so to a few of our good friends!

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Company Response

Thank you for sharing your experience! It is always nice comments about how new windows and doors change the comfort in a home. We will pass your comments along to Alex and crew. Enjoy your new windows and doors, and thank you for choosing Gienow Renovations!

Rod R in Chestermere
Rod R in Chestermere
1 review Chestermere, AB
10/10

Installed 11 new windows

We had all new windows installed throughout our house and couldn’t be happier. The whole Gienow team was great to deal with and very professional.. thanks Terry Hillman, Jay VanderGriendt, Alex Kuzmin and his install crew!! We would recommend Gienow to anyone considering new windows for sure

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Company Response

Thank you for your review, Rod. We will pass on your feedback to the entire Gienow Renovations team. Enjoy your new windows - hopefully they make the upcoming winter a little easier to take!

Private User
Private User
Private User reviews Calgary, AB
10/10

New window install

Needed a new window to brighten up the main floor of our house. Alex and Tony did a great job, very attentive to detail and quality workmanship. Place looks great now with all the sunshine. Thanks so much!

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Company Response

Thank you for trusting Gienow Renovations, we are thrilled to hear everything went well. Please keep us in mind the next time you need our services!

Private User
Private User
Private User reviews Calgary, AB
10/10

Replacement of 18 windows and new siding to our house!

We felt very grateful the installer's on both the windows and the siding took great care to have our house look as beautiful as we had imagined it would be. They were great guys - all four of them.. We Thank them and your company who provided the exact product we needed and looked for. Andrew Lemkes our Sales person, our first contact, considered carefully the funds we had and what would work best we appreciated him and his expertise very much. The windows are such a good fit and the combination of the windows and siding have made a difference already in our heat/air circulation and comfort in our home. The accounting and support office staff, were helpful all the way and very gracious in their connections with us. We Thank All of these people very much.. sincerely Darlene & Vern Chase

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Company Response

We are thrilled to hear this, Darlene and Vern. We will be sure to let Andrew and the rest of the team know. Thank you for choosing Gienow Renovations, and enjoy those new windows and new siding!

Happy in Calgary
Happy in Calgary
1 review Calgary, AB
10/10

Replace basement windows

Was a good overall experience. They came on time and finished the same day. Technician was very friendly and knowledgeable. Would recommend to all my friends. The price was very competitive as well.

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Company Response

Thanks for taking the time to post this, Happy. We are happy that we met your expectations. Gienow Renovations takes pride in every job we do, big or small. Remember about our referral bonus plan should your friends and family members need our services.

D S in Calgary
D S in Calgary
1 review Calgary, AB
10/10

Windows Replaced

We had all of our 30-yr old windows replaced (17 units) recently, and the entire process from quotation stage to install went well without a hitch, a professional job as expected. We’re enjoying the triple pane warmth !
Thanks to Trevor and our installers, Amiran & Eric ! Well done !

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Company Response

Thanks for the feedback, D S. We will be sure to pass your comments on to Trevor, Amiran, Eric as well as the rest of the team behind the scenes. Those new triple glazed windows should add comfort in both winter and summer. Thanks for choosing Gienow Renovations, and remember that you can take advantage of our referral program should any friends or family need our services.

Crave in Calgary
Crave in Calgary
1 review Calgary, AB
10/10

Full Windows Replacement

Things went very well. The initial estimate of the time required for the installation was inaccurate, but we're happy that Lurie and his crew took the time that they did to complete our full replacement. They were meticulous, conscientious, clean, and thorough. Lurie is obviously a master at his craft and happily shared information about other things like furnaces and ventilation. Our new windows are stunning both inside and out and such a huge improvement. Bring on winter!

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Company Response

Thank you for your kind message, Crave. It is always great to get feedback. We will review reasons why we missed our time estimates, and how we could have improved that. We will be sure to let Laurie know about your kind words. Thanks for choosing Gienow Renovations, and keep us in mind if you ever need our services again!

David
David
1 review Calgary, AB
0/10

Install new windows and sliding door

I ordered new windows and a sliding glass doors with blinds in the glass. They weren't able to accommodate the sliding door size with the blinds but decided not to tell me until after installation. Each time I asked about the blinds they said not to worry they would just swap out the glass with the ones with blinds. Then in the end they said. "Oh sorry we can't. It's the wrong size"

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Company Response

Hello David, I am sorry to learn of your disappointing experience. Creating glass units with blinds is complicated and can only be done in bulk quantities. As a result, we are only able to offer in-glass blinds in certain high volume, standard sizes. I apologize that our field staff were not aware that in-glass blinds are not available in custom sized doors. This was an honest mistake and I assure you that they would not purposely try to deceive you. Someone will be reaching out to you directly to further discuss your situation.

Private User
Private User
Private User reviews Calgary, AB
9/10

installation of bay window

After a few production delays due to the size of the window, my bay window was installed by Alex Kuz'min and his crew of Tony and Max. The crew were polite, friendly and very professional. They explained what they were doing and why. They were very good at cleaning up the site. I would be happy to have them back to do other work for me in the future. I would give the installation crew a 10 out of 10. It was a challenging installation as the centre panel of glass weighed over 400 pounds but they handled it beautifully.

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Company Response

Thanks for your kind review. Bay windows are definitely one of our more complicated products to manufacture and install, so thank you for your patience. Alex and team will be happy to hear about your positive experience with Gienow Renovations, and I'm sure they will enjoy working with you on your next project!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gienow Renovations

Windows or doors; custom or standard sizes; specialty or stock glass-finishes; custom or standard hardware — you choose. Create, change, re-design, retro-fit. With over 68 years of experience in the renovation business, Gienow Renovations has engineered a wide array of window and door products to effortlessly resolve all your renovation ...
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