Northern Comfort Windows & Doors Ltd

Windows & Doors Installation & Service
Barrie ON L4N 9P6
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Windows & Doors Installation & Service
Northern Comfort Windows & Doors Ltd
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78%

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Reviews by rating (past 12 months)

Reviews for Northern Comfort Windows & Doors Ltd

Average customer rating:
9.1 10 (909 reviews)

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Alex & Kailley Dunn  in Barrie
Alex & Kailley Dunn in Barrie
1 review Barrie, ON
10/10

New windows installed

Maxsun Windows & Doors did an amazing Job installing all of the windows in my home over the past two days. Their attention to detail, cleanliness and professionalism made this an awesome experience. I would recommend Sean & Rick to anyone who is looking for this service. 10/10

Approximate cost of services:
$12,000.00
0 of 1 people found this review helpful.
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Company Response

Hi Alex and Kailley
We are very happy that your install was amazing!! Thank you for the review and the recommendation.
Northern Comfort Windows &Doors

Katie in Barrie
Katie in Barrie
1 review Barrie, ON
10/10

Ryan Malley and Crew @ East Coast Artisans Inc.

Today I had my windows installed by an amazing crew of guys from East Coast Artisans Inc. who were contracted by Northern Comfort Windows and Doors to install new windows in my home. I can not praise these guys enough for their amazing work, attention to detail, light hearted fun personalities and incredible work ethic. They were so incredibly knowledgeable and went above and beyond to ensure my husband and I were happy with the end product. They treated our home with extreme care and made sure it was as clean when they left as it was when they arrived. I would HIGHLY recommend this company. Thank you Ryan and Crew!!!

Approximate cost of services:
$6,600.00
0 of 1 people found this review helpful.
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Company Response

Hi Katie
Thank you for the great review!! We are happy that you will recommend Northern Comfort in the future..
Northern Comfort Windows and Doors

Karen in Barrie
Karen in Barrie
2 reviews Barrie, ON
10/10

Window & Door replacement

Mitch was very friendly & efficient & he & his team Allen & Paul did a great job installing our windows & doors. We had no issues & are extremely satisfied with the finished product.

Approximate cost of services:
$11,000.00
0 of 1 people found this review helpful.
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Company Response

Karen - glad to hear everything went well. Thanks for sharing your experience with Northern Comfort.

Judy
Judy
1 review Midhurst, ON
0/10

Replaced all windows and doors

Product is great but does not compensate for the sub par service and the time you have to spend to get anyone to contact you and have their mistakes corrected. Emails not replied to, phones not answered. Get everything in writing because they change their story. Hold back some of the balance because after your invoice is paid you are no longer on their radar. GM Jimm is evasive when contacted about the issues, "they are so busy", aren't we all. I had to go to social media before I could get a response from the office. My initial deposit was made in September 2017 and still trying to get the last few issues fixed. Days off work just keep
adding up. Not worth it!! **IN RESPONSE - I AM STILL WAITING FOR A REPLY TO AN EMAIL DATED JUNE 15TH, I HAVE REPLIED TO EVERY EMAIL IN SAME DAY RECEIVED.**

Approximate cost of services:
$30,000.00
2 of 3 people found this review helpful.
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Company Response

Hi Judy,

We have tried several times to contact you via email as per your request and we are not hearing back from you. Please contact our office and speak to Amanda.

Xavier in Toronto
Xavier in Toronto
2 reviews Barrie, ON
0/10

Where did all the 10's come from?

Hands down the most incompetent company I have ever had the displeasure of dealing with. Not sure how other reviews are giving them a 10 star. My poor experience closely resembles that of many other reviews on pages 2 and 3.

To summarize; I need one single little window replaced in my home, that took 8 months to complete. Due to zero attention to detail on their part my window was ordered wrong TWICE! They had to re-order my window literally 3 times to get it right.
At one point they only realized it was the incorrect window after they had already removed the existing one and left a gaping hole in the master bedroom during the middle of the winter...at this point I just instructed them to install the wrong window so the home could at least have some heat retention and be livable. Unfortunately I had tenants living in the home at the time so I actually reduced their rent during winter for all the inconvenience Northern caused. For all these frustrations they offered a pitiful "discount". Furthermore when asked about the GreenOn Rebate they said they will not submit it unless the account is paid in full.

I would not recommend this company to my worst enemy.

Approximate cost of services:
$0.00
2 of 3 people found this review helpful.
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Company Response

Hello Xavier,

We do apologize that we did not have the proper grills in the glass during our installation in January and have since rectified this for you.

As for the GreenOn rebate, to have your order paid in full before any submissions can be done, is something mandated by the Ontario Government, not Northern Comfort.

We hope this helps you better understand the process as we do not take lightly to negative reviews. If you have any further questions regarding your rebate, please do not hesitate to contact our office or GreenOn funding directly.

Antonella in Wasaga Beach
Antonella in Wasaga Beach
1 review Wasaga Beach, ON
10/10

New Windows Throughout The House

A big thank you to Scott and Larry for the professional job they did with the trim work on all my windows. They work great together as a team and they took the time to explain to me what they were doing. Their attention to detail on the window trim was exceptional and exceeded my expectations on the finished product. It's very clear that they take a lot of pride in the work they do.

I'm not sure if your employees get these reviews so I would appreciate it if you could pass this message on to them and thank them for a job well done.

Approximate cost of services:
$8,500.00
0 of 1 people found this review helpful.
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Company Response

Antonella, we will be certain to pass this on to the team - thanks!

Joan in Toronto
Joan in Toronto
1 review Newmarket, ON
10/10

New Windows by Northern Comfort

I am very pleased with the windows, the excellent quality and the tidy cleanup. The work progressed very efficiently with little inconvenience in the home. Tyler was very pleasant, extremely professional, cheerful and certainly worked hard.

Approximate cost of services:
$4,000.00
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Company Response

Joan, thanks for sharing your experience with Northern Comfort.

Stephen in Toronto
Stephen in Toronto
1 review Newmarket, ON
10/10

New Windows by Northern Comfort

On behalf of 4 neighbors and I, we had entertained 9 separate quotes for our new home windows. Northern Comfort's "RevoCell" was the best quality window and Northern's 20 Year All Inclusive NO Hassle Guarantee was the best price out of all our quotes we received which also included big box outfits. All 4 homeowners agreed unanimously to go with Norther Comfort. My window installer, Tyler and his team, was very pleasant, informative cheerful guys which installed my new windows perfectly and cleaned up as if no one had worked in my home. I am very satisfied of my new windows, their operation and installation by Northern Comfort. Well done! 2 Thumbs Up! Absolutely would recommend!

Approximate cost of services:
$4,000.00
0 of 1 people found this review helpful.
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Company Response

Stephen, thanks for the great review - glad to hear everything went well.

dennis.frendo in Oakville
dennis.frendo in Oakville
2 reviews Barrie, ON
9/10

New Windows Installed

Andrew Havlis and Antonius Installed my Windows today. These guys are good! Really good!! Very fast efficient and detailed. I’ve had windows installed on three other properties and these guys are by far the best. I would highly recommend this company and these two fine gentleman to get the job done right!!

Well done guys!

Approximate cost of services:
$4,900.00
0 of 1 people found this review helpful.
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Company Response

Dennis, thanks for posting the review - much appreciated!

Kim in Toronto
Kim in Toronto
1 review Toronto, ON
10/10

Window replacement

Tyler Proud installed our replacement windows today. We are very pleased with the product itself and Tyler did an excellent install job. He even created a special trim for one window. All in all we have been very pleased with our Northern Comfort experiences and will recommend them.?

Approximate cost of services:
$4,000.00
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Company Response

Kim, thanks for posting the review - we'll be sure to pass this along to the team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northern Comfort Windows & Doors Ltd

Northern Comfort Windows & Doors is a proud, Canadian, family-owned and operated business. Established in 1998, Northern Comfort & Windows has now installed thousands of high energy efficient doors and windows throughout York Region and Simcoe County. The staff at Northern Comfort understands your home is your most important investment. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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