John The Plumber

Plumbing
Ottawa ON K1G 4E2
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HomeStars
Plumbing
John The Plumber
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76%

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Reviews for John The Plumber

Average customer rating:
8.8 10 (108 reviews)

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LERMAR
LERMAR
5 reviews Ottawa, ON
8/10

Professional plumber

Our toilet was leaking and we call this company. They did a good job fixing toilet leak. It was more than just replacing the seal - the builder put 3 seals instead of 1. John had to build a flange to extend the pipe.
No more leaks!

Review has 1 previous version
Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Kathryn from North Pole
Kathryn from North Pole
1 review , ON
10/10

outdoor tap

I called John the Plumber to install an outdoor tap at my family cottage. They made a special trip out to us the next day, gave us advice on the best spot to put the tap, and had it installed and working in about 2 hours. The plumber, Andre, took the time to explain how to drain the pipe in the winter to avoid freezing and even took a look at the basement shower while he was there to give us an idea of how much it would cost to replace. He was so polite and courteous, John the Plumber will be our first call next time for sure.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Brian from Ottawa
Brian from Ottawa
1 review Ottawa, ON
0/10

Toliet and estiamte

We were over charged a lot of money and problem was never fixed. I don't believe the fake bogus high ratings he wrote here. We have tried to get in touch with this company for weeks. Til no avail. We wasted hard earned money and next time will never go with a company that doesn't belong to Better Business Bureau. You also don't get "John" to do the work nor do he get him to call you back. We have to wonder why he doesn't have his last name anywhere. Another reviewer that said that he changes names/business names etc. We are so disappointed because we thought the reviews were legit. Worst customer service we have ever seen. Don't waste your money!

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 2 people found this review helpful.
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Company Response

Hi Brian, I'm not sure why you haven't been able to reach us. I've looked for emails, and can't find anything. If you've tried calling and haven't gotten through, perhaps we were on the other line? Either way, just call us back or send us an email and I'm sure we can get to the bottom of this. We take customer concerns very seriously, and are anxious to resolve this. Please give us a call or send us an email. Thanks, John

Virgil from Ottawa
Virgil from Ottawa
1 review Ottawa, ON
10/10

Improper Venting

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was trying to sell my house and had an inspector that cited that the venting on my plumbing was incorrect. When I called John The Plumber they were able to schedule me in very quickly and I the work they did was seamless and professional. Very happy with the job they did and I would absolutely recommend them to my friends and family.

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Brian  from Ottawa
Brian from Ottawa
1 review Ottawa, ON
10/10

installation of bathroom

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

When we were building our grocery store and needed a new bathroom installed I called my friend John from John The Plumber....that was 6 years ago, and I've used them many times since. Great people to work with.

Approximate cost of services:
$1,400.00
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Mark Sabourin from OSGOODE
Mark Sabourin from OSGOODE
1 review , ON
10/10

Hot Water Tank

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have terrible water out here in osgoode, and it was eating through my hot water tank. We called John in to fix the problem after we exhausted all of our options. Irish Mike was pleasant, professional, and corrected the issue in a few hours. Highly recommended

Approximate cost of services:
$900.00
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Andrew McDermott from Ottawa
Andrew McDermott from Ottawa
1 review Ottawa, ON
10/10

Waterlines

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The builders did a drain rough in for my basement bathroom, but did not provide me with any waterlines. I called John in and they completed the job in a timely manner. I'll be calling them again soon when I redo the upstairs bathroom.

Approximate cost of services:
$600.00
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Company Response

It was a pleasure working with you Andrew. Thanks for the review!

Matt Guilmet from Ottawa
Matt Guilmet from Ottawa
1 review Ottawa, ON
10/10

Bathroom rough-in

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

John came by the day after I called in for an estimate for my second floor bathroom rough-in. He thoroughly inspected the area and gave me his professional recommendations and had us scheduled at our earliest availability. The guys kept us in the loop the whole time and were very accommodating to our wishes. Our bathroom looks amazing - thanks guys!!

Approximate cost of services:
$5,000.00
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wbill1977 .
wbill1977 .
2 reviews Carp, ON
10/10

Laundry room

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our laundry room was recently renovated and needed a new laundry sink installed. We are so happy with the outcome and will be calling John to come back when we start work on our kitchen!

Approximate cost of services:
$300.00
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Scott Amesbury from Ottawa
Scott Amesbury from Ottawa
1 review Ottawa, ON
10/10

Clogged drain

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My kitchen sink was completely blocked so I called John The Plumber and had a plumber to my place within an hour. Phil was able to determine the problem and clear the blockage quickly. I'll definitely be using their services in the future!

Approximate cost of services:
$240.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about John The Plumber

We have been in business for the last 10 years, proudly serving the Ottawa community. Our unparalleled service, competitive prices, and overall value are why our customers keep returning. Our underlying mission statement is. . . " Quality Service at affordable prices. . . " Our services include: • General ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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