We were over charged a lot of money and problem was never fixed. I don't believe the fake bogus high ratings he wrote here. We have tried to get in touch with this company for weeks. Til no avail. We wasted hard earned money and next time will never go with a company that doesn't belong to Better Business Bureau. You also don't get "John" to do the work nor do he get him to call you back. We have to wonder why he doesn't have his last name anywhere. Another reviewer that said that he changes names/business names etc. We are so disappointed because we thought the reviews were legit. Worst customer service we have ever seen. Don't waste your money!
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Brian, I'm not sure why you haven't been able to reach us. I've looked for emails, and can't find anything. If you've tried calling and haven't gotten through, perhaps we were on the other line? Either way, just call us back or send us an email and I'm sure we can get to the bottom of this. We take customer concerns very seriously, and are anxious to resolve this. Please give us a call or send us an email. Thanks, John