Royal Roofing

Roofing
Toronto ON M2N
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Roofing
Royal Roofing
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95%

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Reviews by rating (past 12 months)

Reviews for Royal Roofing

Average customer rating:
9.7 10 (215 reviews)

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Ang C from Vaughan
Ang C from Vaughan
1 review Vaughan, ON
10/10

Roof Repair after windstorm

Great job and great service! Louis scheduled 2 guys for me the next day and they repaired my roof in 1 hour. If the repairs hold up, I will be calling them back in a year or 2 to replace my roof. Great professional work from Royal Roofing!

Approximate cost of services:
$700.00
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Mike
Mike
3 reviews Mississauga, ON
10/10

Waited 8 months to write this review

Royal Roofing completed my roof in Oct. 2017. I waited through the first winter to provide a useful review.
Installation was quick and well done. They finished in one day.
They did cleanup but I am still finding pieces of the roof in my gardens and a few nails on my back patio, both of which were more of a nuisance than anything else.
All new roofs look pretty when they go on but I wanted to see how
it would endure through a harsh winter and major wind storms. I can tell you that the roof held up extremely well. Our last wind storm (100K+ winds) 5 of my neighbors shingles were in our backyard, pretty much everyone's except ours. Our roof held up well.
When I hire companies to complete work for us my due diligence is extremely thorough, even to the point of checking out the companies distributors, are they a good customer, verbal references of other clients etc. Nick's company checked all the boxes. On top of that his product (specifically CertainTeed) is a top of the line product and I even checked out the distributor! :)
I would without hesitation recommend Royal Roofing Inc. to family and friends.

Approximate cost of services:
$6,482.00
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Stephen
Stephen
4 reviews Oakville, ON
10/10

Fixed damaged roof and soffit

I just had Martyn and his crew fix up some damage to my roof due to the recent heavy wind storms. There were some missing shingles which they patched up as well as soffit damage where birds were starting to build a nest. My roof is not an easily accessible design with some steep slopes.
They did excellent job and I am a satisfied customer.

Approximate cost of services:
$350.00
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Private User
Private User
Private User reviews , ON
10/10

Emergency Roof Repairs - Asphalt Shingles

We lost a patch of shingles in the April 4th, 2018 windstorm. We were able to contact Royal in the evening and repairs were professionally completed by 8:30 am on April 6th. Highly recommended.

Approximate cost of services:
$700.00
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Jojje in Toronto
Jojje in Toronto
1 review Toronto, ON
10/10

Residential Flat Roof

I had water leaking in from the flat roof. From 3 job quotes, I choose Royal Roofing, which gave a detailed quote on how to replace the roof.
The Royal Roof crew, did a good job of communicating when they going to arrive or delay the job because of bad weather. They also e-mailed pictures of the roof replacement in progress and when they finished.
In all I am very satisfied with the work they did.

Approximate cost of services:
$7,900.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Residential high flat roof

I needed to have my roof completely rebuilt following a leak, and solicited 4 roofing companies to submit bids. Royal Roofing was the most professional during the quotation process. Many companies just submitted cookie cutter estimates with no effort. Several companies didn't even follow up with a phone call. Louis took the time to explain the process and what had to be done, including taking pictures and providing details in the estimation process. The crew did an excellent job at the site, never left any debris laying around, and when I got home after work each day I would never guess that roofing work was underway. Nice also made sure to provide pictures of each process and evidence the work being done on the roof. I was very pleased with the service.

Approximate cost of services:
$9,000.00
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eurobenz in Toronto
eurobenz in Toronto
1 review Toronto, ON
10/10

Residential Flat Roof for Garage

From the request for quote all the way to the finishing of the job, I was 110% satisfied with Nick and his crew. They were prompt, professional and did a quality flat roofing job. If you are looking to do a flat roof, these are the guys to call!
Thank you.

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for your business.

Kind regards,
Royal Roofing Inc.

Private User
Private User
Private User reviews Toronto, ON
2/10

Roofing

Recieved a prompt response from Luis to my request for a quote and with the good reviews proceeded with the roofing job. Found out my job was stopped by city officials due to unsafe workers on the roof. Before my job was even complete i received a call from Luis for payment. The roofing site was a complete mess with nails and shingle debris, and gutter guards were not replaced, They eventually responded to replaced guards. I would not recommend.

Approximate cost of services:
$10,000.00
2 of 2 people found this review helpful.
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Company Response

Good day Ms Lisa.

We sincerely regret the fact that there were such impressions about us and our work. I know that you were away from the city for several days during the time the project was being done, however you assert such things that never occurred. You stated that we worked unsafely and left a mess; that Luis asked for money when the work was not finished. It is unfortunate that I need to prove this but we are professional and our reputation is more valuable than money. The inspector was on site and requested the safety boots which are only required for employees working at ground level. I provided the safety boots and there were no further issues. The guys went back to work and everything was done according to the contract, attached below. Luis then came by to pick up any garbage, check the work and obtain the cheque. You didn't like the Gutter Guard which we promised to fix, although this was not part of the contract. Luis even left a $1000 deposit to assure you that we will fix the problem. Perhaps it took longer than expected but we replaced the Gutter Guard without charge. Maybe there was some debris left but I highly doubt the place was left a mess. There was no intention to offend you, on the contrary we are grateful that you chose Royal Roofing. I truly believe that time is the best judge and in the next 10 years when the roof is still in great condition, you will change your mind and recommend our services. Either way, reviews like yours push us to work harder and improve the quality of our service.

Please see contract details below
bit.ly/more-info-conract

Regards,
Royal Roofing

spiritTORONTO in Toronto
spiritTORONTO in Toronto
1 review Toronto, ON
10/10

Warranty Service

Damaged shingle needed replacement. Royal prudently collected information to facilitate their work. They arrived as expected at the scheduled appointment time. They made the repair at no cost, honoring their warranty without question.

Approximate cost of services:
$0.00
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Company Response

Thank you.
It is very nice to read your review.

Regards,
Royal Roofing team

Betty in Toronto
Betty in Toronto
2 reviews Toronto, ON
9/10

New Roof

I chose Royal Roofing to replace the shingles on my house as I had used them about 4 years ago to replace the flat roof on my garage. I was pleased with their work done on my garage and especially because they responded quickly when I had a problem (another contractor had put a hole in the roof).
This time around the crew showed up bright and early on a Saturday, protected my house and garden with tarps and boards, worked diligently and quickly with 3 guys on the roof and one on the ground constantly cleaning up. The crew works well together and Roman keeps things moving along at a fast pace. Roman even impressed my neighbour who said he was like Spiderman for his agility and speed on my roof. After the roof was done, my property was thoroughly cleaned up, swept and gone over with a magnet to pick up nails (as well as any debris on the neighbours side cleaned up) and patio furniture and planters all put back in place. Roman and Nick ensured that I was completely satisfied before they left. I am very pleased with my new roof and thank Royal Roofing for another job well done!

Approximate cost of services:
$5,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Betty.Thank you for your second use of our services.Best regards. Royal Roofing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal Roofing

Professional Toronto Roofing Company | Royal Roofing Inc. Welcome to ROYAL ROOFING Inc. Our company provides superior customer service. Serving Toronto and the GTA, our roofing installation team is able to work skillfully and efficiently to complete your project in a timely manner. We will arrive when we say we ...
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