Reviews

10/10

Royal Roofing completed my roof in Oct. 2017. I waited through the first winter to provide a useful review. Installation was quick and well done. They finished in one day. They did cleanup but I am still finding pieces of the roof in my gardens and a few nails on my back patio, both of which were more of a nuisance than anything else. All new roofs look pretty when they go on but I wanted to see how it would endure through a harsh winter and major wind storms. I can tell you that the roof held up extremely well. Our last wind storm (100K+ winds) 5 of my neighbors shingles were in our backyard, pretty much everyone's except ours. Our roof held up well. When I hire companies to complete work for us my due diligence is extremely thorough, even to the point of checking out the companies distributors, are they a good customer, verbal references of other clients etc. Nick's company checked all the boxes. On top of that his product (specifically CertainTeed) is a top of the line product and I even checked out the distributor! :) I would without hesitation recommend Royal Roofing Inc. to family and friends.

Approximate cost of services:
$6,482.00
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9/10

We did our due diligence on the company. Verbal references, insurance, BBB etc. Chris answered all our questions and forwarded the necessary information. Install was quick and painless. Brandon et al were great! On Homestars under the company profile it says that the company takes visa so I never thought to confirm this information. When we went to pay, they do take visa up to a max. of $1000.00, without charging a 2 per cent fee, and the balance will need to be made by cheque, cash. If you wish to pay the total on a visa there will be a 2 per cent charge on the balance over $1M. It would have been helpful knowing this upfront.

Approximate cost of services:
$5,500.00
1 of 1 people found this review helpful.
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Company Response

Hello and thank you for your great suggestion. We are so glad you enjoyed our installation. Brandon and Josh are excellent. We apologize for the confusion with the visa. We are going to put that valuable suggestion on our website. As you may have heard, Walmart in Thunder Bay (and soon more locations) have stopped accepting Visa completely. This is due to the high charges that are billed on the backs of the vendors like us and Walmart. But Walmart is only charged 1.5% of their invoices, we can be charged up to 5% or more depending on the card we are handed. So, the 2% charge is to simply cover a small portion of those backcharges to us. And Walmart thinks 1.5% is high, they should try 5%!

Thanks for your feed back. It is appreciated.

Marnie Amodeo

10/10

My house needed a spring cleaning, and I called New Century Maids in Mississauga. They quickly provided a quote for the deep cleaning and the ongoing bi-weekly cleaning at my convenience. I agreed to the deep cleaning and said I would think about the bi-weekly. They really did "deep" clean my home! They cleaned everything! My house was spotless! They also provide there own cleaning supplies (which were obviously better than mine). I am very very picky when it comes to cleanliness, and I was so impressed with this service, that I did end up taking them up on the offer of thier bi-weekly cleaning service as I don't think I could have done a better job! Thanks New Century Maids, I look forward to the same kind of quality and exceptional service going forward!

Approximate cost of services:
$300.00
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Company Response

Dear Carol, I would like to thank you for the compliment. We try very hard and it makes everyone, especially the people involved which is the crew feel great when customers send us words of praise. It is a hard job and its compliments like yours that help us go to work with a smile on our faces every day!
Thank you again for your compliment. It is truly our pleasure to serve and work with you.