Part of our back fence fell down during a windy winter storm last winter. We have a pool so we couldn't leave the fence down. I contacted Alex through HomeStars and he prompted responded and came over to fix the fence section despite the cold and wind. He got the fence section back up but it wasn't perfect.
I contacted Alex about fixing the problems with the repair and he enthusiastically responded that he would come to fix it after he returned from a trip in about a month. However, we were then in the pandemic so we arranged for him to come over when it was safe to do so which he did gladly and did a great job of fixing the couple of problems with the initial repair.
Alex is great to work with and cares about client satisfaction. I strongly recommend he and his work.