Deadline after deadline missed
Ordered whole home windows and doors in April. Everything showed up in October which was expected given current delivery times. All except for 1 patio door, identical to another that was delivered. On at least 5 occasions that I recall we were told it was being delivered on a certain date. On the actual day our contractor would contact them to find out it was not going to be delivered and was still a few weeks out. It is now Feb 24 and last we've been told is that it will arrive March 1. I am expected to move back into my house 2 weeks later and I don't trust that there will be a door. They have not been able to finish the floor, trim, exterior because of this. There has been no accountability and clearly the customer service has been horrible. I truly hope my contractor never recommends this company to any of his other clients. I will update this post March 1 if the window is not delivered again.
- Approximate cost of services:
- $47,000.00