Dicarlo Stoneworks

Carlo claimed that he can replace the broken slabs on my front porch with exactly the same, that the cement he uses would not leach efflorescence, and that he can start before the weather became cold. He was given the opportunity to assess the work to be done before giving me his quote, to include the removal and re-installation of the glass rail. His quote was not cheap! I signed the contract on 13-Oct-2016 because he promised me that he will start the following week. He made sure I paid a hefty deposit on that same day in order to guarantee the start date. Then the excuses started. The work did not start till over a month later into late November, when the weather had become frosty cold with overnight temperature below 0C (freezing point). That was exactly the weather condition I told Carlo I did not want, as cement will not set properly in freezing cold weather. And he could not match the black basalt slabs like he promised. In fact, he did not even know where to find them. I was forced to accept mismatched black basalt slabs so that the job could finally be finished in December. Barely had a week passed and defects started to appear. Carlo claimed he would return in the spring to fix them. I ended up spending the following year trying to get him back, during which time the cement started to leach efflorescence and crack in the joints. It is now July 2018, over one-and-a-half years later, and Carlo has NOT fixed the defects!! Then on 3rd July 2018, he told me that I had to get the glass rail removed before he can fix his defects. Which of course means I will have to pay thousands of dollars to remove the glass rail in order to get him to fix his mistakes. When I impressed on him that all costs to repair his defects are his cost, he stopped responding to me.

On 3rd July 2018 Carlo effectively breached the terms of his contract. He has not performed the repairs as provided by the 10-Year Warranty and I am left with Unsightly & Damaged Porch Facing, Mismatched Stones, Cement Cracked and Leaching, and Driveway Fractures with Badly Applied Caulking. Please see pics.

I came upon Carlo and Stoneworks here on Homestars and boy was I lucky to find him. I had several companies quote on my job. Some of our brickwork and stone steps were crumbling. This is not my forever house, so I didn't want to invest a ton of money rebricking and rebuilding. Every other company wanted to sell me an expensive service. One said I had to rebuild my stairs, another had me covering up my bricks with a brick facing. Carlo came in and told me I should remove the ugly stucco and restore the bricks. It was a fraction of the cost and it looks absolutely fantastic. He was a fraction of the cost of the other guys. 10% of the cost of the guy who said I had to redo my stairs. Carlo is honest, he won't try to upsell you and he is the nicest guy you would ever meet. He was on time every day and cleaned up thoroughly at the end of every day. I can't recommend him enough. Thanks Carlo!

I live in the Bayview/401 area where the properties are deemed to be 'luxury homes' and as such require repairs and maintenance work to meet the same high set of standards. I was totally impressed with the quality of work provided by Carlo and his team. And even more impressed with how they kept to the promised schedule and how clean the job site was during and upon completion. Its been an awfully long time since I've had tradesmen do work for us that were as professional as Dicarlo Stoneworks. I will certainly recommend Carlo to everyone and anyone. Thanks again Carlos!

We had a complicated project of replacing 15 interlock stair treads with solid stone. I wanted the existing interlock retaining walls to remain, and the galvanized steel railing to be re-used.
Two flagstone patio areas at the top also needed to be re-laid.
Since we have pure sand substrate, I wanted to be sure there would be no more shifting.
Carlo and his team did a fantastic job. He knew exactly what to do in order to give me the look and longevity I wanted. I interviewed no less than 8 companies for this job, and Carlo was the only person who came even close to doing what I wanted.
I recommend Carlo very highly. He is courteous, always answers his emails and phone in a timely manner, delivers what he promises on time and on budget, and did an excellent job on my project. He involves the client every step of the way from explaining the process to double checking before going ahead if he has a question.
He and the team showed up on time and worked hard all day. The job site was kept clean. There is no room here to store materials, so Carlo even went and picked up the stone with his truck in several loads.
My railing fits perfectly. Normally the stairs are built and the railing is then made to fit the stairs. Carlo had to do it backwards. No other company would do this, and that railing would cost $4000.00.
Thank you so much for doing such a fantastic job and making my vision a reality.
Lori Turrell
P.S. I have had four neighbours come to me this morning and tell me how great the stairs look.

We purchased a new building for the company that had a lot of old deteriorating bricks and we wanted to do parging along the bottom all around the building. They worked very hard to complete the work and we are very happy with the work that was done. They were very professional and would highly recommend them.

Dicarlo Stoneworks worked with us to create a beautiful entrance way to our home.
They did such a good job we are intending to get them to do some more work for us in the near future.
Our project was started on time and completed ahead of schedule, the site was cleaned right up.
We highly recommend Carlo and his crew.

The owner, Carlo was both knowledgeable, timely and extremely courteous. He completed my backyard landscaping this past summer and I have never been happier with the end result. It is exactly what I envisioned. It was a pleasure to work with this company. Would hire them again without hesitation.

Dicarlo did such a great job with my backyard. I feel like I'm at a country club at home. Such attention to details and great customer service. They are hardworking and won't stop until you are satisfied. They gave me a very good price and were honest about everything and explained what was being done. It was a great learning experience for me as well. Keep up the good work!

Responsive and unbelievably hardworking. High quality and flexible. Cleaned up daily. Went beyond the minimum. Beautiful results. On time and on budget. Very pleased with the results and the whole experience. Creative in design Highly recommended