Did you happen to by mistake forget to mention we went above & beyond to fix your downspout OR I didn't charge you for the extension of the Step?
Yes we were late, but I made sure I kept you both in the loop that we were running behind schedule due to the rain & the mix up of Materials from Arnt's, we DID NOT start a couple of other new jobs as you mentioned in your Review (which by the way, THANK YOU for taking time out of your precious,busy schedule to do)
Sometimes, when I go to Quote a Project & Delip starts the actual Project, it modifies a bit to accommodate Efficiency, Quality & Functionality which is more important than a slight change in design.
I DID NOT demand a payment from you, I simply asked you what was your availability to Sign off on the Contract after I didn't hear from you after 1 week of completion, which I've never had a homeowner done in the past
RE: my smile, it is truly genuine, I could say the same for you Rose when we initially met, but I refuse to stop smiling & stoop to your level.