Convertible Heating And Air Conditioning

I was very happy with the sales person Chris. Chris gave a fair price for an Amana unit. The installing team was courteous and knowledgable. They came at 830am and left at 2PM, very clean and quick job. Unit works great and i am looking forward to a hot summer to enjoy the AC.

Of the 3 companies I called, only Convertible Air sends someone over to do a site inspection and quote. To me it means that they aim to provide solutions to the homeowner, and not simply sell equipment . The two people I dealt with, Mike (sales) and Dieter (Install) were courteous and professional. They respect your time by keeping to the schedule, and proactively advice you if they are slightly behind. Questions, clarifications, or requests are swiftly addressed. Quoted prices include full model numbers, upfront and contain no hidden surprises. Overall, a pleasant buying experience.

I needed to replace my old Furnace and Air Conditioner and started with 4 quotes. I could not believe how expensive this work was going to cost and I am happy that I did my homework and researched all the different types of furnaces and AC units on the market today. I reached out to Convertible through HomeStars and could not believe how quickly I received a response from Sam first then Marnie. I set up an appointment with Marnie to come and inspect my old equipment and go over the different options that Convertible offer. Marnie arrived on time and was very professional and very knowledgeable, she answered all my questions and explained things that the other companies were offering and that I didn't need. I truly believe that Marnie was looking out for my best interest. Marnie gave me her best offer and explained the different rebates I would receive for purchasing a new Furnace and Air Conditioner and also explained in detail all the work that would be done during the installation. After speaking with the boss of the household we decided to move forward with Convertible and set up a date for installation. March 13th I receive a phone call in the morning from a gentlemen named Dieter from Convertible that he will be arriving in approximately 45 minutes to start the job and that is exactly when he arrived. Dieter explained everything he was going to do and advised that because he works alone that this job would take 2 days and if I had a problem with that he would finish it all in one day but he would need to work into the night. I let him know that 2 days were fine. Dieter took care of my house like it was his own. Using drop clothes on my hardwood and asking me to move some furniture so that he would have a clear path to the basement. I cannot believe the work that Dieter put into this job it looks amazing al new pipes that he installed a 100 times better then the original ones were and the job he did cleaning up after the work was completed, you would never had known anyone was there he left it just the way it was when he arrived. I have now had my new furnace
with Humidifier for 11 days and man can you feel and breathe the difference, no more dry mouth or stuffy nose at night sleeping. The air just feels cleaner. I am very pleased and happy that I choose Convertible and would recommend this company to all my family and friends. Thanks again Dieter and Marnie.

I was very happy with our sales guy Chris. Great price. Great product. They had installed our A/C 5 years ago, so of course I chose them again to install our furnace. The install team was courteous and knowledgable and quick.

From start to finish everything went smoothly, assisting my elder parents with a broken furnace and being honest and genuine was a pleasure. Both Marnie and Mike provided us with assistance in pricing and answering my questions. The technician who did the installation was polite and very professional. A+++++++++++++++++++++ to the convertible team.

Thank you

Chris came out since our furnace was acting up. He recommended a great program and allowed the flexibility to pay in 4 installments, which alleviates the cost constraint. We were recommended by my sister-in-law. They were very pleased with the service. 50 years of experience and the ability to pay without interest for 4-months

Great company. Better than Reliance Home Comfort and other big energy companies!

Michael in sales and the installation team were very professional, prompt and respectful. The job was completed without any issues and they ensured everything was up to code and installed safely. Exceeded our expectations and we highly recommend!

My experience with Convertible has been nothing short of fantastic. Marnie is very knowledgeable and answered all of our questions and gave us an excellent price. The installation could not have been better. Adam and his co-workers went out of their way at every turn to make sure everything was done properly and to our satisfaction. In the end we decided to go with Convertible because they have been in the business for 50 years now and that professionalism was evident all along. They did a wonderful job and I would not hesitate to recommend to family and friends.

From gettting out quote , to the installation of our new furnace and water heater, Convertible Heating and Air were helpful, couteous and professional. We would recommend this company. Awesome job.

Marnie was among the best of around 7 companies contacted, provided very detailed quote on required work. She also was among lowest cost & price matched a competitor. The Technicians/installers were courteous and did everything to my satisfaction. they explained in detail how to use & what to expect from my Rinai tankless heater.
The entire staff of Convenience were excellent in customer service.