This was a very good experience in general. Good equipment nice people to deal with.
Pros:
1. Friendly people, Quick response.
2. Installation team was friendly, very clean, did a good job.
3. Equipment was no lesser quality than other much more expensive competitors.
4. They were very considerate that I had no heat and installed my furnace two days after purchase.
5. The Amana variable speed/two stage furnace is very good quality.
cons:
1. After installation they did not pick furnace pallet and packaging.
2. Installation team made a technical mistake. They wired a single stage thermostat as a two stage. Furnace remained at first stage and never went to second stage.
They responded quickly to my request and got a technician that fixed this mistake.
3. On both cases Technicians in my opinion did not stay long enough to show us how furnace worked and switches between stages.
I have electrical engineering background and am used to installing electrical systems, so my expectations are different than most people.
But I still think this is a good company. I would recommend them and deal with them again.
- Approximate cost of services:
- $3,000.00