This was a very good experience in general. Good equipment nice people to deal with. Pros: 1. Friendly people, Quick response. 2. Installation team was friendly, very clean, did a good job. 3. Equipment was no lesser quality than other much more expensive competitors. 4. They were very considerate that I had no heat and installed my furnace two days after purchase. 5. The Amana variable speed/two stage furnace is very good quality. cons: 1. After installation they did not pick furnace pallet and packaging. 2. Installation team made a technical mistake. They wired a single stage thermostat as a two stage. Furnace remained at first stage and never went to second stage. They responded quickly to my request and got a technician that fixed this mistake. 3. On both cases Technicians in my opinion did not stay long enough to show us how furnace worked and switches between stages. I have electrical engineering background and am used to installing electrical systems, so my expectations are different than most people. But I still think this is a good company. I would recommend them and deal with them again.
- Approximate cost of services:
- $3,000.00